Best Business Practices For Securing All Communication Channel

Must say, that the hackers have had their crackers in terms of looting these organizations at point-blank range stealing customers’ sensitive personal information without an even slightest clue to anybody. Well, you remember the famous hack of credit reporting agency ‘Equifax’, right? Other companies joining the rank of getting hacked are Yahoo, Google, and Instagram. Says a lot of organizations uptight the security of communication tools and channels.

You don’t need to be an IT pro to know that the news of secure communications, secure messaging and secure data storage has been in and out lately. Every organization has to look out for such threats from cybercriminals and hence whether its internal or external communication, the time has come for these companies to look for a better way to fight for and protect the digital environment. Securely maintaining communication, messaging and data storage is the way forward for any company to build business’s reputation, trust within customers (to handle their confidential information), to adhere to government laws & policy.

It is also equally important to know that, a business needs to put in as much effort in securing the stored data as in securing these messages in transit. The digital copies of any form of communication are stored on the corporate network as stored data and hence require the systems to be utmostly secured.

Secure Text Messaging:

Corporate compliance and regulatory policies vary from company to company, but the best business practices should take care of the following points.

It would be handy if you have a Secure Messaging Policy in place that outlines your employees’ use of texting to send and receive company related data over the phone via messaging. Also, the business should have a secure messaging app that employees could operate from either company-issued or on their personal devices. Moreover, a training session on how the said app works, the specific guidelines and what to do in case if the employee’s device is lost or stolen. This sensitive data is stored digital record and remains until deleted and hence becomes crucial to have a system in place to ensure that message is secure at all times.

Secure Email:

With so many email hack news in the past few years, it raises the question of email security. Same as with securing text messaging, your organization needs to implement few best practices for securing email.

The first and foremost that tops the chart is to make employees aware and strictly follow not to give access to hackers by opening unknown attachments or clicking on links in the email received from an unknown source. Also, the best practice is not to keep simple & obvious passwords. Moreover, companies could also deploy enterprise-grade spam filtering and anti-virus software in addition to secure servers, advanced encryption for corporate emails and enforcing staff procedures and guidelines on when, where and how your employees can email company related data.

Secure Video:

Cybercriminals are also getting adept at gaining access to live feeds or virtual meetings that businesses do over video-conferencing tools.

Hackers initiate the DOS (Denial of Service) attack on video servers, it’s operating systems and to disrupt the ability to communicate. They can also easily eavesdrop on any video conference if that medium is not encrypted or otherwise secured. Hence, the optimum way of securing video is to secure every aspect of the network – firewalls, advanced encryption certificates (such as TLS) for video-conferencing servers and robust authentication and encryption for your audio and video clients.

Secure Faxing:

The highest fax usage is in the industries with regulation such as healthcare & medical, financial services, real estate, law and enforcement and of course, the Government.

A paper-based fax document lying on an office fax machine or multifunction printer can be a security and compliance risk for the company. Even an in-house fax server is prone to the security threat and can create security vulnerabilities if the server is not encrypted. The images stored on a fax machine is also another vulnerability considering for a business’s confidential data.

So what are the best practices for business fax security?

The primary job is to upgrade your organization’s fax infrastructure to a secured online based fax service provider with cloud faxing platform such as ours, iFax Enterprise.

iFax provides all-round solutions for every business faxing needs. With 128-bit TLS encryption, iFax allows you to securely send and receive faxes by email. When you set up your company with the iFax Enterprise solution, faxing will become one of the most secure ways of the communication protocol within your company.

Leave a Reply

Your email address will not be published. Required fields are marked *