It may not seem like a modern method of communication, but faxing is still a viable technology in 2019. Businesses of all sizes around the world still send and receive faxes, especially those that work with government agencies or are in the healthcare industry.
However, fax machines have largely been replaced by digital solutions, as scores of companies provide online fax services that allow you to send and receive faxes through your email account. Rather than having to print faxes and file them for safekeeping, you can store your fax messages securely in the cloud. Some services allow you to edit and digitally sign documents, further reducing the need to print them, which saves you money on machine maintenance, ink, and paper.
If you or your company are looking to incorporate an online fax service into your office’s workflow, here are some things you should keep in mind as you select a business faxing service.
If you’re ready to choose a faxing solution, check out our online fax service recommendations, best pick reviews and comprehensive list of online fax vendors.
How to Choose an Online Fax Service?
While there are many internet fax services to choose from and the details of each may look similar, there are a few key points to keep in mind when choosing a fax solution for your business. Here are some tips to help you evaluate faxing services and find the best option for your business.
- Assess your needs
Knowing the volume of faxes that you need to send and receive each month is key to finding the right service provider. If you don’t send a lot of faxes, you can choose an inexpensive plan with a lower monthly fax limit. Conversely, if you have a lot of faxes to send, you’ll want to spend a few dollars more for a higher limit so you can avoid overage charges. Some vendors offer “corporate packages” for businesses that send a high volume of faxes each month. Consider what you would feasibly send and receive in a month and choose a plan that fits.
- Contact vendors
Reaching out to vendors is a good way to evaluate not just their product, but their customer service as well. Pay attention to how customer service representatives discuss company offerings. Are they upfront about the costs? Do they succinctly explain the included features? Are they obviously trying to push you into a sale? It’s important to know how you’ll be treated if things go sideways, and getting some one-on-one time over the phone can help illustrate how that would go down.
- Understand fee structures
Hidden fees and unexpected costs are the worst. While most online fax service providers we examined listed their pricing model on their website, it sometimes took extra digging to find out about other charges, such as setup fees, long-distance fees, and overage costs. Be sure to learn all about the costs, both advertised and hidden. Even if the company doesn’t require you to sign a contract or long-term agreement, it will hold you liable for all fees – including those you unwittingly incur.
- Request free demos
Most online fax providers offer a free product demonstration or trial period. Take advantage of this offer to test out the service before you sign up. A demo allows you to find out which service is the most user-friendly because there can be vast differences between two seemingly similar services. You won’t know which is best unless you try it out for yourself.
iFax has become the industry leader in providing online fax services either to send & receive faxes online through its amazing features, speed, and efficiency.
iFax is one such fax app which fulfills broadcast and business faxing needs of an organization via ‘iFax Enterprise’. The simple and smart online faxing app allows you to save more with the more number of faxes you send. You can also import or create a new broadcast list, customize the cover page template and avail pay-as-you-go pricing. iFax truly stands