eFax vs iFax HIPAA Compliance Comparison

iFax offers a HIPAA-compliant faxing with signed BAA at no added cost. Meanwhile, eFax requires additional fees for a Corporate plan with HIPAA features.

efax vs ifax hipaa

Why businesses turn to iFax for HIPAA compliant faxing over eFax

Cost Effective

Conveniently carry out HIPAA-compliant faxing for only $25 a month without paying additional fees.

24/7 Live Chat

Conveniently get the help and assistance, you need concerning HIPAA compliance, anytime, anyday.

HIPAA Sealed

iFax is a secure and reliable HIPAA-compliant solution for faxing health files like intake and consent forms.

iFax VS eFax

 Price per pageHIPAA Certification24/7 Live Support

Seal of Compliance

EMR & EHR Integrations

HIPAA Feature Comparison

Send HIPAA compliant faxes with iFax for $8.88 monthly

The iFax basic plan lets you send or receive faxes of up to 200 pages for as low as $8.33. For quality and HIPAA-compliant faxing, you may opt for the Pro plan at $25 per month with BAA included. Plus, it comes with programmable developer Fax API, Zapier Integration, team collaboration, and a customizable company fax page.

As for eFax, its Pro plan doesn’t include HIPAA compliance. You must get a Corporate plan to avail of its HIPAA-compliant faxing with a Business Associate Agreement (BAA). Pricing for this plan varies depending on your specific needs.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent.
John M.

iFax has a seal of compliance

iFax has obtained the Seal of Compliance™, demonstrating its commitment to HIPAA compliance and PHI protection. This shows the trustworthiness and dedication of iFax in upholding the highest HIPAA standards to safeguard the integrity and confidentiality of faxes containing protected health information.

Meanwhile, eFax offers secure cloud faxing services to meet HIPAA compliance standards. The fax service also achieved certification for HITRUST Common Security Framework (CSF).

“Overall, iFax is easy to use, and I like it. I work in the health industry. It is important for me to have software with HIPAA compliance. It is worth to pay money to be compliant.”
Natsumi M. Business Owner
eFax vs iFax (HIPAA Compliance Features)
eFax vs iFax (HIPAA Compliance Features)

Make a BAA signing request from iFax for free

iFax provides free BAA signing to ensure that the organization and iFax itself abide by HIPAA law and the obligations that come with it. Under HIPAA, covered entities and business associates must sign a contract establishing the responsibilities of both parties.

Similarly, eFax ensures HIPAA compliance with a BAA but you need its Corporate plan to be able to request Business Associate Agreement (BAA). 

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.”
Jerry Manager

iFax deploys robust encryption for security.

iFax uses military-grade encryption to safeguard fax contents, especially those containing protected health information (PHI). The sender and recipient of the fax are the only ones with access to the sensitive message. Beyond this, our fax service is committed to keeping sensitive information like PHI private by adding additional layers of security, such as two-factor authentication and restricted user access.

As for eFax, it uses robust 256-bit encryption to safeguard faxes, all while hosting them on a secure site. Also, users can activate the enhanced security feature to stop receiving faxes with potential threats. Additionally, eFax does not collect or process sensitive personal data without consent. 

“Our organization has been using this iFax service for a few months now, and it has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
Shamin R.
Digital Marketing Mentor
eFax vs iFax (HIPAA Compliance Features)
eFax vs iFax (HIPAA Compliance Features)

Easily integrate iFax with NextGen, Epic and more.

iFax’s flexible and customizable EHR and EMR integration allows its users to easily access patient information from a single platform in adherence to HIPAA laws. With iFax, you can seamlessly integrate your existing workflow into any EHR and EMR software such as Cerner, NextGen, Epic, and more.

Meanwhile, eFax has integrated cloud-based faxing into EHR and EMR systems for secure and immediate patient information access.

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

Omar C., IT Expert (Non-Profit)

Get support anytime you need it from the iFax team

iFax makes it easy to seek help and assistance, especially if it concerns HIPAA compliance. It provides different avenues for easy support access, including its contact form and 24/7 live chat.

eFax doesn’t offer 24/7 customer support. However, you can fill out their contact form for fax-related assistance. You can also chat or call their customer service hotline.

“I could fax documents uploaded in my Google Drive easily thanks to iFax. The application is user friendly with easy functionality.”

Chris F.
eFax vs iFax (HIPAA Compliance Features)
eFax vs iFax (HIPAA Compliance Features)

Comparing user experience

iFax’s HIPAA-compliant fax platform is easy to use and intuitive. Its modern design makes it easier to navigate through different sections. You won’t have to waste time figuring out how to send a fax that complies with HIPAA regulations. There’s even an option for you to add a HIPAA badge and HIPAA disclaimer.

Likewise, eFax has a convenient and user-friendly interface, saving you the hassle of learning complex fax processes. The fax service’s straightforward approach allows users to send faxes online without confusion.

“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”

Jared Walker, Founder
Dollar For.org

Choose iFax for cost-friendly and reliable faxing

Our solution is the perfect means to introduce HIPAA compliant faxing as you can
scale your business on varying cost-effective plans
“Game Changer”

“Overall experience is amazing. We are not submitting documents to government agencies as they are completed without waiting weeks for the mail service to deliver them. Clients lives will be greatly impacted for the better as this has cut out waiting time. The ease of setup and the ability to send fax directly from my computer without having a dedicated phone line.”

Phillip B., Team Leader (Non-Profit)