Faxage vs. Retarus

The main difference between Faxage and Retarus is their pricing and target market. While both offer online fax services, Retarus is best suited for enterprises. Faxage, being more affordable, can accommodate the specific needs and budget constraints of businesses of any size.

Faxage vs Retarus


 Price Per PageHIPAA ComplianceeSign on FaxMobile AppsFax API
RetarusCustom pricingYesYesNoYes

Deep Dive Into Faxage vs. Retarus

Faxage vs Retarus

Which fax service is more secure?

Faxage’s in-scope facilities and platform are HITRUST certified. They use TSL/SSL encryption for robust security for your data, and when faxing via email, they also use PGP encryption. Lastly, they use Advanced Encryption Standard (AES)-encrypted password to protect faxed PDFs, and you can opt to send your faxes with a secure link rather than a fax document attached to your email.

As a Faxage alternative, Retarus also uses Transport Layer Security (TLS) and VPN connections to secure its faxes. They are GDPR-compliant and encrypt files using 256-bit AES, PGP, and X.509, depending on the file type.

Which fax service is HIPAA compliant?

Healthcare providers can use Faxage and Retarus to fax medical and health records, as both meet the requirements for HIPAA compliance. They also provide a signed Business Associate Agreement (BAA) to clients handling protected health information (PHI). 

Faxage vs Retarus
Faxage vs Retarus

Faxage is better at device diversity

Faxage users can send and receive faxes via mobile apps, web apps, email, fax API, and print-to-fax, making the service more flexible. With this, users can fax from any device without worrying if they can do it while away from their office, especially if they must work or do business on the go.

Unfortunately for Retarus, it does not have dedicated Android, iOS, and desktop applications. Users can, however, access the fax service via WebExpress, which works on any mobile or web browser. The downside is that you must manually log in each time you want to send or receive a fax.

Seamlessly digitize signatures

Both Faxage and Retarus offer eSignature capabilities. This would allow users to sign faxes digitally, making their workflow more efficient and productive. It eliminates the need to sign every document manually, which takes longer to process. Also, with Retarus, you can integrate third-party applications for additional functionality and customization options.

Faxage vs Retarus
Faxage vs Retarus

Streamline workflows with Faxage's robust API

As an alternative to Retarus, Faxage offers a robust API. Their RESTful API lets you integrate faxing capabilities and functionalities, such as sending faxes, managing contacts, and fax status checking. Java, Python, PHP, and Ruby for integration by developers.

Similarly, Retarus also provides a powerful and developer-friendly API that allows developers to integrate fax-related processes that streamline workflows. Developers can also leverage their cloud-based communication services.

Simplify data extraction with Fax OCR

Faxage’s Fax OCR feature is called Fax2PDF. This converts incoming faxes into searchable PDFs, where users can search specific keywords or phrases within their faxes, making it easier to manage and organize their documents. Fx2PDF can also automatically forward faxes to email, allowing users to receive faxes in a more accessible format, making it more convenient.

Similarly, Retarus’ Fax OCR feature is called Fax2EDI. Fax2EDI supports various output formats, such as PDF, XML, and CSV, making it a flexible solution for businesses with diverse document management needs.

Faxage vs Retarus
Faxage vs Retarus

Faxage and Retarus Pricing

As a Retarus alternative, Faxage pricing depends on the minutes you used their service. They have different chargers for toll-free and local numbers.

  • Individual Lite and Toll-free Lite: $3.49 per line with $0.05 per minute add-on fee.
  • Business Unlimited Inbound: $19.95 per line with $0.05 per minute add-on fee
  • Volume with local number: $64.95 per line with a $0.04 per minute add-on fee, and 5,000 minutes outbound and unlimited inbound

Retarus does not offer any fixed pricing plans. You need to contact them and request a custom quote. They will tailor their solutions to fit your custom needs and requirements.

Comparing Faxage and Retarus

Choosing between Faxage and Retarus ultimately boils down to your needs and requirements. If you fax occasionally and want to pay only for what you use, then Faxage will be your go-to option. But if you want a trusted and secure fax service that suits enterprise-level faxing, go with Retarus.

If both still fail to satisfy your needs, consider choosing iFax.

Faxage vs Retarus

iFax as the best alternative to Faxage and Retarus


Streamline workflows with the help of our API. Integrate faxing functionalities and capabilities seamlessly into existing software or application systems.

Flexible pricing structure

Save time and money by choosing a plan that aligns with your needs and budget. Stop worrying about potential overage fees and setup costs.

Free fax number porting

Switching fax providers has never been easier. Quickly transfer your existing fax number without hassle and let our fax service take care of the rest.

Glad I found iFax

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.“

Jerry R., Telecommunications

“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

Syed H., Consultant Physician (Medical Practice)


Switch to iFax to start streamlining your fax processes 

From sending fax broadcasts to managing team inboxes, iFax offers a complete suite of tools and features that make faxing secure and efficient.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

Yes, both Faxage and Retarus offer cloud storage integration. The two fax services support cloud storage integration with DropBox, Google Drive, and One Drive. Retarus even offers more integration with various providers, including Evernote, ShareFile, and Alfresco.

As for security in transmitting documents online or in a mobile app, our service utilizes military-grade encryption, 258-bit AES encryption, and Transport Layer Security (TLS), which are responsible for encrypting all fax transmissions from data at rest and in transit.

Aside from being HIPAA-compliant, iFax also complies with GLBA regulations, ensuring the privacy and protection of sensitive financial data.