SEND
With a 4.8 average rating on leading review sites, learn why over 5 million people across 20,000 companies are using iFax to send and receive faxes online. Don’t just take our word for it ⏤ check out what our users say.
“The HIPAA security allows us to use it in the medical field. It’s very easy to use. The pricing is extremely competitive compared to other e-faxes.”
iFax is smooth. Works every time as expected and its aesthetics are on point.
My work-life is now a paperless reality. I can now send and receive faxes from anywhere.
I use iFax when traveling abroad. It sends all my faxes promptly and is very reliable. iFax is incredibly user-friendly and straightforward to use.
I need a secure and dependable cloud faxing service. iFax has proven to be the optimal solution.
It's incredibly easy to use and reliable. I love how quickly my lab documents are scanned and sent in a secure framework.
Platform | Score | Review Count | As of | Source |
G2 | 4.7 / 5 | 480 reviews | September 2026 | |
Capterra | 4.8 / 5 | 363 reviews | August 2026 |
“iFax is very simple to use and very reliable. I have used multiple fax services in my experience, and iFax has been proven to be the most reliable. They offer training anytime that is needed, and the iFax support team is great. I work with one of their account reps, Ray, as needs arise and he is fantastic. One of my favorite things about iFax from an administrator perspective is their SSO feature.”
“Easy to use and we use it all the time as we send about 50,00 pages a week.
It saves me and my team 10’s of hours in sorting and processing the faxes. It has a great set of features and most of all the pricing is super competitive all while being HIPAA compliant.”
“The ability to send a fax from your email or the online dashboard makes everything beyond easy. And the customer service is unlike anything I have ever experienced from any type of company. The training we received was comprehensive and the trainer was available when we first launched. Being able to have the fax numbers be virtual is also a bonus.”
Currently ranked as the “Highest Performer” in G2’s list of Best Online Fax Software, iFax stands out as among the easiest to use and 2025’s top trending solutions for sending and receiving faxes digitally.
It guarantees secure and uninterrupted online fax delivery with 99.999% uptime and AI-powered efficiency.
“Fax Software Fit for the Gods”
“Definitely one of the best fax software platforms out there. I like that there is fax over IP function and that it has data clustering. The software is also available for desktop, email, and web faxing. The support team for the software is always top notch and is willing to help out with any problem no matter how small it may be. “
“Very easy to use service.”
“Free means free for the simple sends, but with options if you need more features.”
“First-time user, and I’ll be back!”
“iFax was very user friendly and easy to understand. From Google search for an online fax tool to Freemium plan sign-up to sending a fax, it only took me about 5 minutes.”
“Amazing product incredible service outstanding features”
“I was blown away at the free service and was even more impressed at all the additional services you can add for a low premium cost. For anyone doing business this is a must have for their entity.”
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
Yes. iFax holds a 4.7-star rating on G2 across 480 reviews and a 4.8-star rating on Capterra, with users most frequently citing ease of use, fast setup, and reliable delivery across devices. It’s used by businesses ranging from small practices to enterprise organizations, including regulated industries like healthcare and legal.
On G2, verified reviewers most often highlight iFax’s simple setup, intuitive interface, and quick fax delivery from mobile and desktop devices. Reviewers consistently note that iFax delivers the most value for regular business use, with some suggesting occasional or low-volume users may want to compare plans closely to find the best fit for their fax volume.
iFax offers HIPAA-compliant faxing features, including encryption and audit trails, and has completed Compliancy Group’s HIPAA compliance verification program. Reviewers in healthcare and other regulated industries have cited iFax’s compliance features as a primary reason for adoption, though compliance ultimately depends on how an organization configures and uses the platform.
Compared to other online fax platforms, iFax generally scores higher for ease of use and setup speed, with G2 reviewers rating it above the category average for usability. Buyers evaluating alternatives should compare specific needs, such as EHR integration, API access, or per-page pricing, since providers differentiate themselves most in these areas rather than the core send-and-receive functionality.
Enterprise-Proven, Industry-Trusted
Join thousands of businesses that rely on iFax for secure, compliant, and effortless online faxing—backed by verified reviews. Start faxing smarter today.
