mFax vs iFax: HIPAA Compliance Comparison

iFax supports HIPAA-compliant faxing with flexible pricing options and a duly signed Business Associate Agreement (BAA). Meanwhile, mFax’s monthly pricing can be steep for covered entities looking to minimize costs.

mfax vs ifax hipaa compliance

Why iFax is the leading HIPAA-compliant cloud-fax solution over mFax

Robust Security

Our HIPAA-compliant fax service prioritizes PII and PHI security with multi-level security and access controls.

Beyond HIPAA

iFax spreads its compliance beyond HIPAA by also adhering to other regulations like GDPR, GLBA and UETA.

Cost Effective

Get HD quality faxing with pro features like OCR, team fax, developer API integrations and more at $25 monthly.

iFax VS mFax

 Price per pageSecure Fax transmissionsBusiness Associate Agreement (BAA)

Single Sign On (SSO)

EHR and EMR Integrations

mFax vs iFax: HIPAA Compliance Review

iFax offers scalable plans

iFax pro plan offers comprehensive HIPAA-compliant faxing at just $25 per month with an annual subscription. This plan includes essential features like audit trails and user authentication that help meet the Health Insurance Portability and Accountability Act (HIPAA) requirements. You can also request that the service sign a BAA at no additional cost.

mFax also have prices ranging from $12 to $119. While the online fax service publicly states its commitment to adhering HIPPA standards, it is worth noting that the clarity regarding which specific plan includes HIPAA compliance and which doesn’t remains unclear. This potentially leaves its users with uncertainty about their level of compliance assurance. 

“Our organization has been using this iFax service for a few months now, and it has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
Shamin R.
Digital Marketing Mentor

iFax is best for new and experienced fax users.

iFax streamlines the process of HIPAA-compliant faxing without the complications of using a traditional fax machine. On top of its modern design, its main screen will greet you with neatly organized menus. Navigating through each option takes little effort, helping avoid delays and confusion. You can also configure and update its default settings to accommodate your preferences.

mFax ensures HIPAA compliance when faxing by utilizing a dedicated fax infrastructure, avoiding the complexities of IP networks initially designed for voice communications. This user-friendly approach prioritizes reliability and maintains high-quality fax transmissions for secure healthcare communications.

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.”
Jerry Manager
mFax vs iFax (HIPAA Compliance Comparison)
mFax vs iFax (HIPAA Compliance Comparison)

iFax has a verified HIPAA seal of compliance.

iFax is a trusted HIPAA-compliant online fax service with a globally recognized Seal of Compliance™ issued by the Compliancy Group. Our fax service also goes the extra mile to proactively prevent breaches, conduct regular security audits, and ensure all fax transmissions comply with HIPAA’s stringent security and privacy requirements.

Unlike iFax, mFax does not explicitly mention holding a Seal of Compliance. However, it’s worth noting that the online fax service meets all HIPAA compliance requirements and security features, provided you avail of its service along with a signed BAA.

“Overall, iFax is easy to use, and I like it. I work in the health industry. It is important for me to have software with HIPAA compliance. It is worth to pay money to be compliant.”
Natsumi M. Business Owner

For military-grade encryption in your fax communication, choose iFax.

iFax offers top-tier security for sending faxes containing sensitive data, including protected health information (PHI) and personally identifiable information (PII). It uses advanced encryption technology to encrypt faxes in transit and at rest, making unauthorized access difficult. It also has Single Sign-On (SSO) and Two-Factor Authentication (2FA) for additional user security. Its comprehensive audit logs also help monitor and detect suspicious activities, helping maintain data integrity.

mFax ensures top-notch security for HIPAA-compliant faxing, employing cutting-edge AES 256-bit encryption and TLS 1.2 security protocols to safeguard users’ sensitive data, specifically PHI and PII.

“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”

Jared Walker, Founder

mFax vs iFax (HIPAA Compliance Comparison)
mFax vs iFax (HIPAA Compliance Comparison)

iFax supports smooth EHR and EMR integrations.

iFax seamlessly connects with your trusted EHR (Electronic Health Record) and EMR (Electronic Medical Record) systems, ensuring a smooth and streamlined faxing process. It integrates fax sending and receiving into popular EHR systems like Epic, Cerner, and NextGen, reducing errors and saving valuable time for staff to focus on higher-priority tasks.

Through its Fax API, mFax supports EMR and EHR integration, allowing the direct sending and receiving of faxes in an existing healthcare document management system. Its integrations also impose the same security measures to safeguard faxes from malware attacks and potential data breaches.

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

Omar C., IT Expert (Non-Profit)

iFax has its support team on live chat, 24/7.

iFax prioritizes your peace of mind with 24/7 customer support, particularly for any concerns related to HIPAA compliance. Our fax service’s dedicated account specialists are always ready to assist and guide you with the necessary steps to store and transmit faxes containing sensitive health information.

In contrast, mFax offers user-friendly customer support that is accessible through a convenient form. If you have concerns about its HIPAA-compliant fax, its support team usually responds within 24 hours or at least 1 business day.

“Easy to use and less expensive than maintaining a fax machine and dedicated telephone line.”

Omar Steven M., Chief Operating Officer
mFax vs iFax (HIPAA Compliance Comparison)

Switch to iFax for military grade security in your fax communication.

Our HIPAA-compliant online fax service takes safeguarding PII and PHI seriously
“Game Changer”

“Overall experience is amazing. We are not submitting documents to government agencies as they are completed without waiting weeks for the mail service to deliver them. Clients lives will be greatly impacted for the better as this has cut out waiting time. The ease of setup and the ability to send fax directly from my computer without having a dedicated phone line.”

Phillip B., Team Leader (Non-Profit)