Our HIPAA-compliant fax service prioritizes PII and PHI security with multi-level security and access controls.
iFax spreads its compliance beyond HIPAA by also adhering to other regulations like GDPR, GLBA and UETA.
Get HD quality faxing with pro features like OCR, team fax, developer API integrations and more at $25 monthly.
| Price per page | Secure Fax transmissions | Business Associate Agreement (BAA) | Single Sign On (SSO) | EHR and EMR Integrations | |
| iFax | 1¢ | Yes | Yes | Yes | Yes |
| mFax | 5¢ | Yes | Yes | No | Yes |
iFax pro plan offers comprehensive HIPAA-compliant faxing at just $25 per month with an annual subscription. This plan includes essential features like audit trails and user authentication that help meet the Health Insurance Portability and Accountability Act (HIPAA) requirements. You can also request that the service sign a BAA at no additional cost.
mFax also have prices ranging from $12 to $119. While the online fax service publicly states its commitment to adhering HIPPA standards, it is worth noting that the clarity regarding which specific plan includes HIPAA compliance and which doesn’t remains unclear. This potentially leaves its users with uncertainty about their level of compliance assurance.
iFax streamlines the process of HIPAA-compliant faxing without the complications of using a traditional fax machine. On top of its modern design, its main screen will greet you with neatly organized menus. Navigating through each option takes little effort, helping avoid delays and confusion. You can also configure and update its default settings to accommodate your preferences.
mFax ensures HIPAA compliance when faxing by utilizing a dedicated fax infrastructure, avoiding the complexities of IP networks initially designed for voice communications. This user-friendly approach prioritizes reliability and maintains high-quality fax transmissions for secure healthcare communications.
iFax is a trusted HIPAA-compliant online fax service with a globally recognized Seal of Compliance™ issued by the Compliancy Group. Our fax service also goes the extra mile to proactively prevent breaches, conduct regular security audits, and ensure all fax transmissions comply with HIPAA’s stringent security and privacy requirements.
Unlike iFax, mFax does not explicitly mention holding a Seal of Compliance. However, it’s worth noting that the online fax service meets all HIPAA compliance requirements and security features, provided you avail of its service along with a signed BAA.
iFax offers top-tier security for sending faxes containing sensitive data, including protected health information (PHI) and personally identifiable information (PII). It uses advanced encryption technology to encrypt faxes in transit and at rest, making unauthorized access difficult. It also has Single Sign-On (SSO) and Two-Factor Authentication (2FA) for additional user security. Its comprehensive audit logs also help monitor and detect suspicious activities, helping maintain data integrity.
mFax ensures top-notch security for HIPAA-compliant faxing, employing cutting-edge AES 256-bit encryption and TLS 1.2 security protocols to safeguard users’ sensitive data, specifically PHI and PII.
“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”
Jared Walker, Founder
Dollar For.org
iFax seamlessly connects with your trusted EHR (Electronic Health Record) and EMR (Electronic Medical Record) systems, ensuring a smooth and streamlined faxing process. It integrates fax sending and receiving into popular EHR systems like Epic and Cerner, reducing errors and saving valuable time for staff to focus on higher-priority tasks.
Through its Fax API, mFax supports EMR and EHR integration, allowing the direct sending and receiving of faxes in an existing healthcare document management system. Its integrations also impose the same security measures to safeguard faxes from malware attacks and potential data breaches.
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
iFax prioritizes your peace of mind with 24/7 customer support, particularly for any concerns related to HIPAA compliance. Our fax service’s dedicated account specialists are always ready to assist and guide you with the necessary steps to store and transmit faxes containing sensitive health information.
In contrast, mFax offers user-friendly customer support that is accessible through a convenient form. If you have concerns about its HIPAA-compliant fax, its support team usually responds within 24 hours or at least 1 business day.
“Easy to use and less expensive than maintaining a fax machine and dedicated telephone line.”
