MetroFax vs iFax: Fax Service Comparison

iFax sets itself apart by offering secure, industry-compliant, and scalable fax solutions. In contrast, MetroFax lacks vital features such as 2FA and the option to add digital signatures.

metrofax vs ifax

Why businesses trust
iFax service over MetroFax

Affordable Plans

Fax up to 1000 HIPAA compliant fax pages with additional premium workflow features at only $25 per month.

eSign Documents

Effortlessly sign faxed documents and request eSignatures via fax with our built-in eSignature tool.

HIPAA Compliant

Fax sensitive patient health information on our HIPAA compliant solution and request a BAA at no additional cost.

iFax VS MetroFax

 Price per pageFree HIPAA ComplianceeSignature

Fax Broadcasting


Fax Features Analysis

Cost and Plan comparison

iFax pricing plans

iFax offers a cost-effective HIPAA-compliant fax solution. It has three subscription plans, each with a set number of fax pages every month. Its lowest plan will cost you $8.33 monthly for 200 pages and superior HD fax quality. Pro users who opt for the annual plan at $25 per month can access premium features such as HIPAA-compliant faxing, eSignatures, Fax OCR, and more. There are also no setup and overage fees.

MetroFax pricing plans

MetroFax’s lowest plan starts at an affordable $9.96 per month. Like iFax, there’s a monthly allocation for fax pages per plan. The lowest plan lets you fax a maximum of 500 pages. For businesses faxing regularly and in high volumes, the Professional plan offers a higher allocation of fax pages for a fixed price of $31.63 monthly.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent.
John M.

iFax is a HIPAA compliant alternative to MetroFax

iFax emphasizes its unwavering commitment to HIPAA compliance, as demonstrated through its strict administrative and technical safeguards. Additionally, our reliable online faxing solution goes a step beyond by offering free Business Associate Agreement (BAA) signing, ensuring you don’t have to worry about additional expenses.

On the other hand, MetroFax does not provide information about it being a HIPAA-compliant online fax solution. In other words, they do not specify or confirm whether their services align with the requirements and standards of the Health Insurance Portability and Accountability Act (HIPAA).

“Overall, iFax is easy to use, and I like it. I work in the health industry. It is important for me to have software with HIPAA compliance. It is worth to pay money to be compliant.”
Natsumi M. Business Owner
MetroFax vs iFax
MetroFax vs iFax

Broadcast to unlimited recipients with iFax

iFax offers an excellent fax broadcasting solution for businesses aiming to reach a broader audience. Broadcasting faxes to unlimited recipients begin at just 1¢ per page. Also, your marketing team can include custom fields to personalize fax broadcasts and deliver tailored messages.

Likewise, MetroFax supports sending faxes to multiple recipients via email or its online dashboard.

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.”
Jerry Manager

IFax API is highly compatible with EHR, EMR and CRMs

iFax stands out by providing a programmable API that caters to businesses of any size. This developer-friendly intermediary function facilitates smooth integration with various software and data management systems, regardless of whether it’s an EHR, EMR, or CRM.

As for MetroFax, API support is included, but since the fax service is geographically restricted, it may not be suitable for businesses that operate internationally or have a global customer base. Also, the fax service only allows faxing to areas within the US and Canada.

“Our organization has been using this iFax service for a few months now, and it has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
Shamin R.
Digital Marketing Mentor
MetroFax vs iFax
MetroFax vs iFax

iFax allows you eSign faxes within the platform

iFax provides a practical platform for simplifying document signing. Its built-in eSignature tool ensures a smooth and secure signing process. You can effortlessly request signatures from signers in various locations, all while maintaining confidence in the validity of each transaction.

On the other hand, MetroFax does not offer eSignature functionality. Should you wish to have your fax documents signed legally and digitally, you need to use a third-party digital signature tool (e.g., Fill, DocuSign).

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

Omar C., IT Expert (Non-Profit)

Fax from any device and OS with iFax

iFax ensures broad device compatibility, converting your Windows and Mac computers, Android and iOS smartphones, and other devices into portable fax machines. This wide-ranging mobile support provides hassle-free faxing across different platforms, meeting various needs and preferences.

MetroFax offers convenience for its users by providing a user-friendly mobile app available on Android and iOS. However, it lacks dedicated software for Windows and Mac.

“I could fax documents uploaded in my Google Drive easily thanks to ifax. The application is user friendly with easy functionality.”

Chris F.
MetroFax vs iFax
MetroFax vs iFax

iFax's interface is novice and expert friendly

iFax features an intuitive, uncluttered, and modern-looking interface. It ensures hassle-free faxing for both beginners and experienced users. The moment you see its home screen, you can immediately determine which features and functions are available and how to use them. 

One of MetroFax’s downsides is its dated-looking web interface. While it offers hassle-free online faxing, looking at its interface will make you rethink your choice. Its clunky design and lack of modern features can be off-putting for users, particularly those who value a sleek and intuitive experience. 

“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”

Jared Walker, Founder

Choose iFax for features that speed up your communication workflow

Our fax service has all the features necessary to simplify your fax workflow while providing seamless integration with other business and productivity tools.
“Game Changer”

“Overall experience is amazing. We are not submitting documents to government agencies as they are completed without waiting weeks for the mail service to deliver them. Clients lives will be greatly impacted for the better as this has cut out waiting time. The ease of setup and the ability to send fax directly from my computer without having a dedicated phone line.”

Phillip B., Team Leader (Non-Profit)