Nextiva vs 8×8

Nextiva and 8×8 provide distinct fax aspects. While Nextiva caters to businesses needing a cost-effective and straightforward online fax solution, 8×8 helps streamline workflows with third-party fax integrations.

Nextiva vs 8×8

COMPARING NEXTIVA AND 8x8 FAX SERVICE

 Price per pageHIPAA ComplianceSecure Fax TransmissionseSignature ToolFax API
NextivaYesYesSignNowNo
8×8N/AYesYesDocusignYes

Nextiva vs 8x8: Fax Service Comparison

Nextiva vs 8×8

Pricing & Plans

Nextiva pricing plans

Nextiva offers three pricing tiers for its faxing services. The Essential plan costs $18.95 per user per month and includes unlimited internet fax. The Professional plan, priced at $22.95 per user per month, adds extra features such as mobile and desktop SMS/MMS. The Enterprise plan, available for $32.95 per user per month, includes voicemail transcription, Single Sign-On (SSO), and unlimited internet fax.

8×8 pricing plans

8×8 offers two plans: the X2 Plan for $24 per user per month (annually) or $28 monthly, suited for growing businesses with features like expanded international calling and enhanced video conferencing. The X4 Plan, priced at $44 per user per month (annually) or $57 monthly, is designed for well-established global businesses, including advanced calling and analytics features and extended international calling.

Security and encryption on Nextiva vs 8x8.

Nextiva ensures the security of every communication by employing Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption. These encryption methods work together to keep all faxes sent and received through their platform safe from unauthorized access.

The 8×8 platform follows strict security standards to safeguard financial data, customer privacy, and computer networks. This includes compliance with Consumer Proprietary Network Information (CPNI), using secure coding practices based on OWASP and CWE guidelines, implementing strong fraud detection systems, and ensuring secure endpoint provisioning. 

Nextiva vs 8×8
Nextiva vs 8×8

They both comply with HIPAA

Nextiva offers HIPAA-compliant virtual faxing via their vFax service. Access to this feature is available through customized plans. Once you have access, you can confidently send and receive faxes securely using the vFax portal.

8×8 has received independent verification for HIPAA compliance, a crucial standard in safeguarding healthcare data security. While the specific certifying authority isn’t specified, this validation affirms that 8×8’s services meet the essential criteria for protecting sensitive patient information. This provides valuable peace of mind for healthcare providers and organizations.

eSignature integration on Nextiva vs 8x8

Nextiva has SignNow, its built-in eSignature solution for digitally signing documents. This tool smoothly integrates with popular CRM software like Nextiva CRM, simplifying the tasks associated with routine paperwork.

8×8 uses DocuSign for electronic signatures, making signing documents simpler and more up-to-date. 

Both solutions work well on mobile devices

Nextiva is designed to operate smoothly on Android and iOS devices, ensuring easy user access. Additionally, its vFax system portal is compatible with standard web browsers, enabling you to send and receive faxes from any location without requiring specific operating systems.

In the 8×8 system, you can easily send faxes from your mobile phone, tablet, or desktop PC. This simple approach allows for convenient on-the-go faxing, a crucial feature for busy business owners and professionals who are always on the move.

Nextiva & 8x8 have limitations with fax broadcasting

Nextiva offers fax broadcasting capabilities, although it does not support international faxing. It’s important to note that when sending faxes to six or more recipients simultaneously, you are required to comply with the Acceptable Use Policy (AUP).

8×8 lacks comprehensive information regarding its fax broadcasting capabilities. If you intend to utilize their services for sending faxes to multiple recipients simultaneously, you might have to contact their customer support or refer to their documentation for specific details.

8x8 is better than Nextiva for third-party integrations

Nextiva’s vFax does not support integration with third-party software and applications. Integrations with popular tools like Outlook, Salesforce, and Zoho are only possible with its VoIP solutions.

8×8’s Contact Center provides a range of APIs that enable smooth integration with various platforms, offering greater flexibility. These APIs grant access to real-time and historical data. They also incorporate features like chat and callbacks. You can easily integrate 8×8 with your websites and chatbots. Plus, their round-the-clock customer support is available to assist you whenever needed.

Verdict: Nextiva or 8x8

While both offer digital faxing, Nextiva would be a better choice if you prefer to fax directly into its online portal with less effort needed to establish integration connections via API. 

8×8, on the other hand, excels in third-party fax integrations, so it’s the best choice if you want to streamline tasks and limit the need to use multiple systems or apps.

iFax is the leading choice
over Nextiva and 8x8

Wider Broadcast

Send fax blasts to an unlimited number of recipients anywhere in the world.

HIPAA Compliant

Fax Patient Health Information (PHI) with full compliance with HIPAA.

Cost Effective

Set up online faxing for as low as $8.33 monthly & zero setup or overage fees.

“I would definitely recommend them”

 
“Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
 
Shamin R.
Digital Marketing Mentor

“Cloud-Based Faxing”

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

 
John M., CIO (Medical Practice)
 
 

“I compared the most popular online fax services iFax is overall the best value and feature rich!”

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

 
Omar C., IT Expert (Non-Profit)

 

Choose iFax to enjoy standalone faxing and robust integrations

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“Easy to use”
 
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
 
Jacinda T., Medical Records (Hospital & Health Care)
 
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