Sfax vs HelloFax comparison

Sfax vs HelloFax

The main difference between Sfax and HelloFax is compliance with HIPAA and other data protection regulations. HelloFax, now known as Dropbox Fax, does not meet the requirements to handle protected health information (PHI), making Sfax the better choice for organizations in the healthcare industry.

Comparing Sfax and HelloFax

HelloFax vs Sfax



HIPAA Compliance

Secure Fax Transmissions

Fax Number Porting



$39.99 per month



$60 one-time fee



$29 per month



$10 one-time fee


Sfax vs HelloFax

Sfax vs HelloFax? Compare the main differences between their features, pricing, and overall functionality.


Designed for healthcare and other industries that require secure and efficient faxing, Sfax has employed the necessary security measures to keep data safe at rest and while in transmission. It encrypts transmitted data using TLS encryption and 256-bit Advanced Encryption Standard (AES) for data at rest. 

Meanwhile, HelloFax’s website states that it fully encrypts all transmissions for security. And, if you upgrade to its Business Plan, you can use its two-factor authentication to add an extra layer of security, enhancing the level of protection while offering peace of mind. 

User Experience

With its simple and intuitive interface, Sfax integrates nicely with the software and device that you’re currently using. When setting up your Sfax account, the unified dashboard can save you time managing your inbound and outbound faxes. You can simply hover on the sidebar to alter your settings or organize your contacts.

HelloFax makes it easy to send faxes from the web or via email. It has a modern user interface and a built-in editor where you can attach files conveniently. The only downside is it doesn’t have any mobile apps.

Sfax vs HelloFax

HIPAA Compliance

As an industry-leading fax platform, Sfax ensures its features comply with HIPAA Privacy and Security Rules. It provides 256-bit TLS security and AES algorithms and audit trails for documentation. Healthcare professionals who want to safeguard their patients’ medical information would find these appealing.

HelloFax or Dropbox Fax lacks the requisites for ensuring compliance with HIPAA laws and regulations. Therefore, you cannot use it to fax or handle information containing sensitive health details.


For faster transactions, Sfax lets you sign your documents straight from your device, and you’ll receive a digital certificate from SecureCare technologies upon signing up. This digital certificate allows Sfax users to sign faxes from any computer connected to the Internet.

HelloFax, on the other hand, supports adding electronic signatures to documents via Dropbox Sign. The latter is considered a separate product but seamlessly integrates into HelloFax (Dropbox Fax).

Fax Number Porting

If you wish to keep your existing fax number, you can always do so with Sfax. However, the porting process comes with a one-time fee of $10 per fax line and takes 2 to 4 weeks to process after the trial period.

With HelloFax, you’ll also need to pay a one-time porting fee of $60. Note that its fax number porting service only applies to users living in Canada or the US.

Cloud Storage Integration

Sfax doesn’t explicitly state if it has cloud storage integration. However, it offers secure digital document storage within its fax platform. HelloFax, on the other hand, offers integrations with popular cloud storage services, including Dropbox, Google Drive, and more.

Pricing and Plans

Sfax pricing

  • Standard: $29 per month for 350 pages
  • Plus: $49 per month for 700 pages
  • Contender: $99 per month for 1,500 pages

HelloFax pricing

  • Free plan (up to five pages)
  • $39.99 per month for 1000 fax pages
Sfax vs HelloFax

HelloFax and Sfax Comparison

HelloFax vs Sfax? Both online fax providers cater to individuals and enterprises. Choosing between the two will depend on your specific fax demands and budget.

While HelloFax lacks a dedicated mobile app, it is still a good Sfax alternative, considering its attractive and easy-to-navigate user interface. If you’re already a Dropbox user, faxing documents directly from the cloud would be easier.

Sfax, on the other hand, suits those in the healthcare, insurance, and finance industries. It’s a HIPAA-compliant fax service that sends, receives, and stores sensitive documents. It may be costlier than HelloFax, but consider it a trade-off for the features and security it provides.

iFax: Best Alternative to Sfax and HelloFax

As for the final verdict, Sfax can be an excellent alternative to HelloFax and vice versa, but there are better options, especially if you want the same benefits at a fraction of the cost. If it’s value for your money that you are looking for, iFax would be a much better choice.

Starting only at $8.33 per month, you can already send faxes to recipients across the globe. You’ll also have apps you can install and use on your phone and laptop. iFax works regardless of the device or platform, provided it’s connected to the Internet. Most importantly, it complies with the stringent regulations of various industries, including HIPAA and GLBA. You can also port your existing fax number for free. 

Schedule a free demo to learn more about how you can maximize the benefits and features of iFax for your business.

Kent Cañas

Kent is a content strategist currently specializing in HIPAA-compliant online fax. Her expertise in this field allows her to provide valuable insights to clients seeking a secure and efficient online fax solution.

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