Knowledge Base

How to edit or remove a team member from my fax account?

How to edit or update a team member’s details

  1. In your fax account, click Team under the MANAGE section to the left of your dashboard.
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    Click on Teams

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  2. Click on the ‘three dots’ then Edit next to the name of the user you wish to edit.
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    Three Dots in Teams

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  1. You can now update the team member’s Email Address, First Name, and Last Name by typing in the new information.
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  2. To update their Job Title and Permission Group, click the dropdown and select from the available options. Note: If you don’t see the Job Title you want, reach out to support@ifaxapp.com to have it added!
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  3. If you need to adjust which fax numbers the user has access to, go to the Number Access dropdown and select the numbers. You can also enable auto-assignment of faxes based on the number by using the Auto-Assign Faxes field.
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  4. Update the user’s permissions by checking or unchecking the boxes. For a full explanation of each permission, visit our guide here.
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  5. Once you’ve made your updates, click Save and you’re done! 🎉
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How to delete a team member’s accounts

  1. In your fax account, click Team under the MANAGE section to the left of your dashboard.
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    Click on Teams

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  2. Click on the ‘three dots’ then Delete next to the name of the user you wish to delete.
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    Three Dots in Teams

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  3. A confirmation message will appear. Click DELETE to confirm.
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If you have any questions or need further assistance, please feel free to reach out. We’re here to help! Thanks for choosing iFax. ❤️

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