| Price per page | HIPAA Compliance | Secure Fax Transmissions | eSignature Tool | Fax API | |
| eFax | 8¢ | Yes | Yes | Yes | Yes |
| Biscom | Custom Pricing | Yes | Yes | No | Yes |
eFax includes HIPAA compliance with a Business Associate Agreement (BAA) in its Corporate plan. This online fax provider protects your data using TLS 1.2 encryption, 256-bit AES, and secure IDs. It also employs Tier-3 servers with data redundancy features to prevent downtimes.
Biscom, on the other hand, offers audit trails, role-based access, authentication, and fax notifications to help you comply with HIPAA requirements. Also, this service uses FIPS 140-2 AES 256-bit encryption to ensure secure file transfers. Its cloud fax solution runs on Tier 4 data centers with 24/7 monitoring.
Biscom offers three flexible fax solutions for businesses. You can choose from its on-premise, hybrid, or cloud solutions. Its on-premise and hybrid solutions employ FoIP or Fax over IP and integrate with Cisco, Avaya, Notrel, Dialogic VoIP networks, and media gateways. Meanwhile, its Cloud Fax lets you send faxes using email or Dropbox. You can also fax directly from its web portal or mobile apps for Android and iOS.
As an alternative to Biscom, eFax is a purely cloud-based solution that lets you fax by email, web, and iOS, Android, or desktop.
Subscribe to eFax Corporate if you need fax integration with EHR or EMR systems. Integration is done through API, which allows you to manage faxes, users, accounts, and fax numbers.
Biscom offers a convenient eFax alternative for EMR and EHR integrations. The software directly integrates with EPIC, Cerner Millenium, and Hewlett Packard’s Digital Healthcare, even without an API. This fax service also integrates with Centricity, Siemens, and MFP systems. Nonetheless, it has an API available should you need to integrate faxing with other systems.
Biscom lacks support for electronic signatures, meaning there’s no option to sign faxes and add electronic signatures. As an alternative to eFax, the latter has the edge because of its integrated eSignature feature.
That said, eFax makes it easier for you to affix signatures to faxes. All it takes is swiping your finger on the screen or uploading a scanned image of your wet signature. This fax service also lets you save your previously used signatures for future use.
eFax lets you choose from local and toll-free numbers from thousands of cities worldwide.
Meanwhile, Biscom offers local or toll-free numbers. Its current online documentation doesn’t mention if you can choose an intenational fax number.
Both Biscom Cloud Fax and eFax Corporate have OCR functionality. Optical character recognition technology allows you to extract texts from a fax image and convert them into a machine-readable format. You can edit, copy, and paste the extracted texts however you want.
eFax provides two subscription plans: eFax Pro at $15.79 per month plus a $10 setup fee for 200 pages and Corporate. The second option offers customized pricing for large businesses and enterprises. eFax can also tailor its Corporate plan to fit your organization’s compliance and fax volume requirements.
Biscom, on the other hand, offers three fax products: On-premise, Cloud, and Hybrid. The cost of these fax solutions varies, so you will have to consider your budget and specific needs before requesting a quote.
While Biscom and eFax offer HIPAA-compliant solutions, their approaches to internet faxing differ significantly.
eFax provides a purely cloud-based platform. On the other hand, Biscom might be more suitable for those who need flexible options since it delivers on-premise, cloud, or hybrid fax solutions. One advantage of Biscom is direct integration with EHR and EMR systems. As for eFax, it is best at offering users an intuitive web interface wherein they can conveniently send, sign, and receive faxes online.
Why iFax is the leading choice for businesses over eFax and Biscom
Access features like fax eSignatures, OCR technology, email-to-fax, EHR & EMR integration, and even toll-free fax.
Fax from anywhere at any time, as it has dedicated apps you can install on Windows, Mac, Android, and iOS.
Our cost-effective plans are perfect for your small and growing businesses as you can easily scale your fax usage.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
