Biscom vs mFax

Biscom vs mFax

The main difference between Biscom and mFax is the market they cater to. Biscom provides fax solutions for large enterprises with high-volume and complex needs. mFax also caters to enterprises with plans catering to small and medium-sized businesses.

Biscom and mFax Comparison

mFax vs Biscom


Price per page

HIPAA Compliance


Mobile Applications

Free Number Porting












Biscom vs mFax

Read on for the full Biscom vs mFax comparison.


Biscom is a cloud faxing solution that offers enterprise-level security features like FIPS 140-2 AES 256-bit encryption commonly used by federal agencies. To further increase privacy, they strictly implement separate cloud space for every user and dissociate files from owners using a process called pseudonymization. They also follow encryption at REST and advanced password management.

As a Biscom alternative, mFax utilizes AES 256-bit encryption and TLS 1.2 encryption to protect faxes. Its web servers are housed in state-of-the-art SSAE16-secured facilities with redundant hardware, internet, and power connectivity. 

HIPAA Compliance

When it comes to industry regulatory compliance, Biscom complies with various regulatory requirements covering compliance-sensitive organizations like legal, financial, government, and healthcare organizations. For HIPAA compliance, it has detailed audit trails, data encryption, and periodic security risk assessments. You can also get a signed BAA (Business Associate Agreement), with the service acting as a business associate.

Not to be left behind, mFax follows industry regulations and is PCI-DSS and HIPAA-compliant. It has two-factor authentication, audit trails, automated session timeouts, and advanced user controls. The fax service will also sign BAAs upon request and regardless of your plan of choice.

User Experience

mFax offers a modern and intuitive user experience that makes online faxing effortless, even if it’s your first time using the technology. It has a dashboard with all the functions nearly organized and easily recognizable.

As an enterprise solution, it’s understandable that you may feel intimidated by Biscom’s user interface. At the onset, there are three faxing solutions available that adapt to the specific setup of your organization. There are on-premise, hybrid, and cloud faxing solutions. On-premise and hybrid uses FoIP (Fax Over IP) such as Cisco, Avaya, and media gateways. Cloud faxing uses email, Dropbox, or a dedicated web portal.

However, you don’t have to worry too much because Biscom provides a user-centric experience with intelligent re-routing of faxes. Its email notifications, expedited fax deliveries, and high-resolution file transmissions help you enjoy the advantages of a secure file transfer system. Overall, Biscom offers a complete solution for enterprises with complex needs.

online faxing using ipad

Device Applications

mFax can turn any device into a virtual fax machine. It has free dedicated iOS and Android apps to enable mobile faxing on any smartphone or tablet. You can also download a Windows driver to enable print-to-fax and fax directly from any MS Word document. You can also access the web portal in any browser to manage your faxes and account settings.

 As an alternative to mFax, Biscom’s wide range of device applications doesn’t disappoint. With its multiple faxing solutions, you can send faxes through the cloud or fax servers. You can use any email client as a fax machine or their dedicated web client to annotate, preview, and send faxes. You can also send faxes through mobile or desktop applications. 

API and Integrations

To expand your faxing capabilities further, you can use mFax’s RESTful API to enable faxing from any business system, such as an EHR, EMR, or CRM. This lets you send, receive, and manage faxes directly on these programs without manually switching to the mFax interface.

Meanwhile, the mFax alternative, Biscom, facilitates application integration using FAXCOM SDK facilities. These provide versatile interfaces that cater to various developer needs. There are also various direct EMR integrations with popular programs like EPIC, Cerner Millenium, and HP’s Digital Healthcare. 

Fax Numbers and Number Porting

mFax’s subscription plans come with fax numbers, which is more than enough for each subscription. Should you need extra numbers, you need to pay $3.00 for each. You can also port an existing number for $15. 

Biscom, on the other hand, offers local or toll-free numbers, and their team will also assist with any number porting needs.

Pricing and Plans

mFax offers three subscription plans made for small to enterprise organizations. Its starter plan, aimed at small businesses, is priced at $25 per month and comes with 400 pages and one user. The mid-tier plan is made for larger businesses that fax 2,500 pages monthly. It’s priced at $150 per month for ten users. There’s an Enterprise plan that gives 10,000 pages monthly and comes with 50 users. It’s priced at $500 per month. For unlimited pages, you can request a custom quote.

Biscom doesn’t offer published rates. Instead, their sales team will provide a quote based on your specific faxing requirements. You can use their price estimator to figure out the potential cost.

Biscom vs mFax

Comparing Biscom and mFax

Biscom is a complete enterprise solution suitable for larger organizations, especially those who want to integrate traditional faxing with cloud faxing. They have built their robust solutions and highly secure fax servers with enterprise organizations in mind. 

mFax caters to a broader business spectrum with solutions for solo and small practices. By providing limited pages, they can extend the same HIPAA-compliant secured faxing solutions to small businesses at an affordable price. 

If you’re a large organization with lots of moving departments and huge faxing volumes, go for Biscom. Its system is better suited to handle an enterprise’s complex needs and large volumes. Meanwhile, if you’re a small or mid-size business, mFax is a better alternative since it can give you the same secure online faxing without the complexity.

The Best mFax and Biscom Alternative

iFax offers a better alternative to Biscom and mFax with its HIPAA-compliant plans, including military-grade encryption and advanced online faxing features. 

Experience seamless and secure faxing with eSignatures, fax broadcasting, fax OCR, fax scheduling, dedicated mobile apps, and more without the sinking feeling of a draining bank balance.

Book a free demo now or select a plan.

Kent Cañas

Kent is a content strategist currently specializing in HIPAA-compliant online fax. Her expertise in this field allows her to provide valuable insights to clients seeking a secure and efficient online fax solution.

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