| Price per page | HIPAA Compliance | Secure Fax Transmissions | Mobile Apps | eSignature | |
| OpenText | 2¢ | Yes | Yes | No | No |
| Biscom | N/A | Yes | Yes | Yes | No |
Pricing for both Biscom and OpenText subscriptions varies depending on your organization’s specific needs and requirements. It’s best to contact their respective sales teams to request a quote.
Biscom and OpenText are trusted choices for healthcare. The providers offer advanced security features and Business Associate Agreements (BAA), enabling you to comply with HIPAA requirements for ensuring the privacy and security of protected health information (PHI).
Biscom provides audit logs, role-based access controls (RBAC), and user authentication to monitor and manage user access and activity. It keeps its faxes protected using FIPS 140-2 AES 256-bit encryption to ensure they remain unreadable by unauthorized persons. Also, this fax service provides physical safeguards by using Tier 4 data centers with round-the-clock monitoring.
As an alternative to Biscom, OpenText provides equally robust security measures that come with each product. XM Fax, OpenText’s enterprise-grade fax, offers audit tracking and reporting. Its Fax2Email solution, which provides faxing via email, encrypts all faxes sent. RightFax, OpenText’s digital faxing solution, archives faxes and uses the RightFax Encryption Module. Talking to an OpenText customer representative should help you grasp the intricacies of this fax service’s security features.
Biscom lets you select from on-premise, hybrid, or cloud-based faxing. It utilizes Fax over IP (FoIP) and can work with Cisco, Avaya, Notrel, Dialogic VoIP networks, and media gateways. It also integrates with Centricity, Siemens, and multi-functional printer (MFP) systems.
Moreover, you can use its dedicated mobile apps and set up faxing via Office 365. However, its Office 365 integration feature requires users to take extra steps before they can utilize it to send faxes via email. Other internet fax solutions will let you send a fax through email quickly without the complicated setups.
OpenText is also an adaptable Biscom alternative, offering four different faxing products to suit your business needs. It allows businesses to send faxes digitally or via email. Meanwhile, its hybrid option connects your existing RightFax fax server to the OpenText cloud. It also has a cloud-based fax solution that allows users to fax from various devices, including mobile phones and multifunction printers (MFPs), eliminating the need to connect to a traditional fax machine.
Unfortunately, OpenText does not offer this feature. You must purchase a separate product, OpenText Core Signature, or another e-signing app.
Biscom doesn’t offer this feature either and isn’t the best alternative to OpenText if you’re looking for electronic document signing capabilities.
OpenText RightFax can be configured to integrate with popular EHR and EMR systems, allowing you to fax directly from these systems. You can route received faxes to specific departments or individuals as well. Additionally, the OpenText API supports multi-channel delivery. You can use it to fax, text, and email through other cloud apps. Or you can build your own business communication app. However, the OpenText API is only free for 90 days. You must purchase this functionality separately should you want to use it for a more extended period.
Biscom is a convenient OpenText alternative, directly integrating with several EHR and EMR systems without an API. You can use it with EPIC, Cerner Millenium, and Hewlett Packard’s Digital Healthcare. You can also use the Biscom Cloud Fax API to integrate this faxing with other systems.
The choice depends on multiple factors like your budget and specific faxing requirements. Both platforms excel in HIPAA compliance and security while offering flexible faxing options.
However, Biscom stands out if you need mobile fax apps and prefer direct integrations with EHR and EMR systems. Meanwhile, OpenText might be the more suitable choice if you need a more straightforward fax-to-email feature or a robust API that lets you streamline your fax processes at reduced costs.
Why businesses choose iFax over Biscom and OpenText
Get your fax-to-email, email-to-fax, OCR and eSignatures in one plan
Enjoy consistent HIPAA compliant faxing with free BAA signing.
Conveniently sign documents within your fax app.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
