eFax Corporate vs Concord

eFax Corporate vs Concord

The main difference between eFax Corporate and Concord lies in their features. While both serve companies and large organizations, eFax Corporate has desktop and mobile applications. Meanwhile, Concord’s Cloud Fax has a web portal that supports bulk resubmissions of fax transmissions.

eFax Corporate and Concord Comparison

Concord vs eFax Corporate



HIPAA Compliance

Secure Fax Transmissions

eSignature Tool



Custom pricing





eFax Corporate

Custom pricing





eFax Corporate vs Concord

eFax Corporate vs Concord? The comparison below will help you make an informed decision about which cloud-based fax service best suits your needs.


eFax Corporate uses advanced security measures to fortify its network and protect sensitive data. Its patented firewall adds an extra layer of protection. Plus, it uses TLS 1.2 encryption to safeguard the content of faxes sent and received, making it highly challenging for unauthorized parties to intercept or access user data. Additionally, its system maintains comprehensive audit logs for all fax activities, enhancing transparency and accountability.

Concord Cloud Fax prioritizes high-security standards for fax communications. It ensures encryption during transit over TLS or via Secure HTTP, providing robust protection for sensitive information. Also, it employs network, physical, and logical security measures, earning the trust of security-conscious organizations.

HIPAA Compliance

eFax’s Corporate plan is a business productivity solution fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations like SOX and GLBA. Choosing this service can significantly improve the security of your business faxes, especially if you’re sending sensitive documents on a regular basis. Plus, it’s ready to sign Business Associate Agreements (BAA) with its clients.

Similarly, Concord emphasizes its commitment to assisting customers in achieving HIPAA privacy and security compliance. Concord Cloud Fax ensures its fax practices and configurations align with HIPAA requirements, positioning itself as a suitable online fax solution, particularly for healthcare providers.


eFax Corporate includes an eSignature feature as part of its services, enabling users to add digital signatures to documents before sending them via fax. This practical feature streamlines the document signing process, making it more efficient and convenient.

Concord’s Cloud Fax, on the other hand, does not have a built-in eSignature function. To make up for this, you can leverage its Print2Fax feature. This way, you can sign the document using your existing EHR or document management software and fax it using Concord Print2Fax once it’s ready.

eFax Corporate vs Concord

Device Applications

eFax Corporate has its Messenger for desktops and mobile apps for on-the-go faxing. This is on top of its web portal that can work on any platform with browser and Internet access. If you want to cut down on costs and opt out of costly in-house fax servers, you can take advantage of these applications to transform your existing devices into portable fax solutions.

Concord, on the other hand, lacks dedicated apps for mobile and desktop. Still, it works just as fine for portable and wireless faxing. Its seamless interoperability with various applications enables it to work on any device or platform. It also lets you send outbound faxes using your existing email application.

API and Developer Support

The eFax Corporate Developer™ API is designed for efficiently handling large volumes of faxes, eliminating the need for physical machines and fax modems. Additionally, it provides a versatile XML Faxing Software Developer’s Kit (SDK) that simplifies integration with various enterprise systems, such as Salesforce, Sage, and Netsuite, as well as Electronic Medical Record (EMR) systems like MediTouch and Cerna.

Concord users should sign up for its Developer Portal to gain immediate access to its API suite, along with developer guides and support. The APIs support different programming languages like C++, .NET, Java, Perl, and PHP for automating tasks such as sending faxes, tracking transmissions, managing billing, and extracting data.

Pricing and Plans

eFax Corporate offers adaptable plans to suit your varying faxing needs, letting you scale and meet market demands without investing in additional infrastructure or hardware. 

For corporate plans tailored to your organization’s specific requirements, it’s best to get in touch with the fax service and request a customized quote.

As for Concord, there’s no set price for its cloud fax solutions. The amount you will pay monthly will largely depend on several factors, like the average number of pages you send each month. And like eFax Corporate, you must contact its sales specialists for a personalized quote based on your specific needs.

eFax Corporate vs Concord

Comparing eFax Corporate and Concord: The Verdict

When comparing eFax Corporate vs Concord, both are reliable options for online faxing, each with its own strengths. 

eFax Corporate emphasizes security and convenience. Its high-level encryption and comprehensive audit logs make it a secure choice for sending and receiving sensitive business faxes. It also makes faxing online more convenient with its Messenger and mobile apps. It lets you fax from any computer or device without the complicated setups.

As an alternative to eFax Corporate, Concord offers a straightforward setup and supports a wide range of applications, making it versatile for businesses of various sizes. The cloud fax service allows faxing directly from existing applications and works on multifunction printers and scanners. Both services offer API and developer support, catering to different integration needs.

The choice between these two services ultimately depends on specific organizational requirements and preferences.

Concord vs eFax Corporate: What’s the Best Alternative?

If you’re looking for an eFax Corporate or Concord alternative, iFax stands superior among other options. Besides being one of the most cost-effective HIPAA-compliant solutions, it also packs features that other services typically offer in exchange for additional fees. 

With iFax, you can annotate and add digital signatures to faxes before sending them to single or multiple recipients. You can also use OCR to scan fax images and automatically convert them into searchable and editable text. 

On top of that, our fax solutions also integrate seamlessly with other software and apps. With iFax’s Zapier integrations, you can fax directly from ClickUp, Typeform, and Slack. All that you can avail for a starting price of $25 per month.

Upgrade to iFax today for secure, user-friendly, and cost-effective online faxing.

Kent Cañas

Kent is a content strategist currently specializing in HIPAA-compliant online fax. Her expertise in this field allows her to provide valuable insights to clients seeking a secure and efficient online fax solution.

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