eFax Corporate vs Concord

eFax Corporate has desktop and mobile applications. Meanwhile, Concord’s Cloud Fax has a web portal that supports bulk resubmissions of fax transmissions.

eFax Corporate vs Concord

COMPARING CONCORD AND EFAX CORPORATE

 Price per pageHIPAA ComplianceSecure Fax TransmissionseSignatureFax API
ConcordCustom PricingYesYesNoYes
eFax CorporateCustom PricingYesYesYesYes

eFax Corporate vs Concord: Feature Breakdown

eFax Corporate vs Concord Pricing comparison

Pricing and Plans

eFax Corporate offers adaptable plans to suit your varying faxing needs, letting you scale and meet market demands without investing in additional infrastructure or hardware. 

For corporate plans tailored to your organization’s specific requirements, it’s best to get in touch with the fax service and request a customized quote.

As for Concord, there’s no set price for its cloud fax solution. The amount you will pay monthly will largely depend on several factors, like the average number of pages you send each month. And like eFax Corporate, you must contact its sales specialists for a personalized quote based on your specific needs.

eFax Corporate are Concord are secure fax solutions.

eFax Corporate uses advanced security measures to fortify its network and protect sensitive data. Its patented firewall adds an extra layer of protection. Plus, it uses TLS 1.2 encryption to safeguard the content of faxes sent and received, making it highly challenging for unauthorized parties to intercept or access user data. Additionally, its system maintains comprehensive audit logs for all fax activities, enhancing transparency and accountability.

Concord Cloud Fax prioritizes high-security standards for fax communications. It ensures encryption during transit over TLS or via Secure HTTP, providing robust protection for sensitive information. Also, it employs network, physical, and logical security measures, earning the trust of security-conscious organizations.

eFax corporate vs Concord security
eFax corporate vs Concord HIPAA compliance

They also comply with HIPAA.

eFax’s Corporate plan is a business productivity solution fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations like SOX and GLBA. Choosing this service can significantly improve the security of your business faxes, especially if you’re sending sensitive documents on a regular basis. Plus, it’s ready to sign Business Associate Agreements (BAA) with its clients.

Similarly, Concord emphasizes its commitment to assisting customers in achieving HIPAA privacy and security compliance. Concord Cloud Fax ensures its fax practices and configurations align with HIPAA requirements, positioning itself as a suitable online fax solution, particularly for healthcare providers.

Concord lacks fax signing capabilities.

eFax Corporate includes an eSignature feature as part of its services, enabling users to add digital signatures to documents before sending them via fax. This practical feature streamlines the document signing process, making it more efficient and convenient.

Concord’s Cloud Fax, on the other hand, does not have a built-in eSignature function. To make up for this, you can leverage its Print2Fax feature. This way, you can sign the document using your existing EHR or document management software and fax it using Concord Print2Fax once it’s ready.

Concord lacks signing capabilities unlike eFax corporate
Concord lacks mobile fax apps unlike eFax Corporate

Concord also lacks mobile fax apps unlike eFax Corporate.

eFax Corporate has its Messenger for desktops and mobile apps for on-the-go faxing. This is on top of its web portal that can work on any platform with browser and Internet access. If you want to cut down on costs and opt out of costly in-house fax servers, you can take advantage of these applications to transform your existing devices into portable fax solutions.

Concord, on the other hand, lacks dedicated apps for mobile and desktop. Still, it works just as fine for portable and wireless faxing. Its seamless interoperability with various applications enables it to work on any device or platform. It also lets you send outbound faxes using your existing email application.

Both fax solutions offer robust APIs for integration.

The eFax Corporate Developer™ API is designed for efficiently handling large volumes of faxes, eliminating the need for physical machines and fax modems. Additionally, it provides a versatile XML Faxing Software Developer’s Kit (SDK) that simplifies integration with various enterprise systems, such as Salesforce, Sage, and Netsuite, as well as Electronic Medical Record (EMR) systems like MediTouch and Cerna.

Concord users should sign up for its Developer Portal to gain immediate access to its API suite, along with developer guides and support. The APIs support different programming languages like C++, .NET, Java, Perl, and PHP for automating tasks such as sending faxes, tracking transmissions, managing billing, and extracting data.

Both fax solutions offer robust APIs for integration.
Verdict: Concord vs eFax Corporate

Verdict: Concord vs eFax Corporate

When comparing eFax Corporate vs Concord, both are reliable options for online faxing, each with its own strengths. 

eFax Corporate emphasizes security and convenience. Its high-level encryption and comprehensive audit logs make it a secure choice for sending and receiving sensitive business faxes. It also makes faxing online more convenient with its Messenger and mobile apps. It lets you fax from any computer or device without the complicated setups.

As an alternative to eFax Corporate, Concord offers a straightforward setup and supports a wide range of applications, making it versatile for businesses of various sizes. The cloud fax service allows faxing directly from existing applications and works on multifunction printers and scanners. Both services offer API and developer support, catering to different integration needs.

The choice between these two services ultimately depends on specific organizational requirements and preferences.

Why businesses choose iFax over
eFax Corporate and Concord

Cost Effective

Start sending HIPAA compliant faxes at $0.01 per page and zero setup fees.

Fax OCR

Scan fax images and automatically convert them into editable text.

Robust Integration

Fax directly from ClickUp, Typeform, and Slack with iFax' Zapier integration.

“I would definitely recommend them”

 
“Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
 
Shamin R.
Digital Marketing Mentor

“Cloud-Based Faxing”

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

 
John M., CIO (Medical Practice)
 
 

“I compared the most popular online fax services iFax is overall the best value and feature rich!”

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

 
Omar C., IT Expert (Non-Profit)

 

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“Easy to use”
 
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
 
Jacinda T., Medical Records (Hospital & Health Care)
 
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