eFax vs FaxZero

The main difference between eFax and FaxZero is that eFax offers more expensive plans with added setup fees, while FaxZero lets you fax freely for up to 5 pages daily.

efax vs faxzero


 Price Per PageHIPAA ComplianceSecure Fax Transmissions256-bit EncryptionFax API

Feature breakdown of eFax and FaxZero

eFax vs FaxZero

Are eFax and FaxZero Safe?

Ensuring the security of your faxed documents is crucial, and eFax and FaxZero take different approaches.

eFax employs advanced TLS and 256-bit AES encryption to facilitate efficient and accurate faxing. An additional layer of security requires verification before faxes reach your email inbox, and the platform provides a secure web address for added protection, especially for faxes containing sensitive information.

Unfortunately, FaxZero is not as secure as eFax. When uploading files and sending faxes, the fax service utilizes HTTPS, SSL, or TLS, but these aren’t enough to ensure the security of confidential faxes, such as those that contain protected health information (PHI).

Are they HIPAA Compliant?

eFax implements security protocols and multiple levels of audit controls to monitor access logs in adherence to HIPAA. It also requires covered entities and their associates to request a signed Business Associate Agreement (BAA) before they can use the service to receive or transmit PHI.

While FaxZero employs standard security protocols, these won’t suffice to help healthcare businesses comply with HIPAA. Also, it lacks the encryption and secure audit controls required by the HIPAA Privacy and Security laws.

eFax vs FaxZero
eFax vs FaxZero

Fax Number Provisions

eFax provides local fax numbers and toll-free numbers to improve customer engagement. Users can have a local fax number in any area code. You can also pick a toll-free number, allowing customers to contact your business without incurring any charges. 

Meanwhile, FaxZero only allows fax sending. You cannot use this service to port existing numbers or set up an online fax number for inbound faxing.

Exploring eFax & FaxZero's Pricing & Plans

The eFax Pro, is priced at $15.79 per month with a $10 setup fee which allows you to send and receive up to 200 fax pages. It also lets you access and utilize premium features such as secure online storage, fax broadcasting, and eSignatures.

FaxZero has a free plan, but it limits users to sending 5 faxes per day, and each fax can not exceed 3 pages, excluding the cover page. But if you want to fax more, you have to pay $2.09 per fax. It will also cost you more to send an international fax.

eFax vs FaxZero
eFax vs FaxZero

Which is Fax Service better?

eFax is an excellent alternative to FaxZero as it has features that the latter lacks. Only eFax employs a powerful encryption required to be HIPAA compliant. Meanwhile, FaxZero enables users to transmit faxes but doesn’t support receiving faxes.

However, if you are looking for everything in both eFax and FaxZero, plus high-volume faxing and accurate fax delivery, iFax is your best bet.

iFax Offers More for Less than eFax and FaxZero Combined

99.99% Uptime

Enjoy accurate fax delivery every time and boost your document workflow.


Quickly convert contents on your scanned documents to editable texts

Team Fax

Integrate team fax and collaborate on faxed documents in real time.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)
“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

Syed H., Consultant Physician (Medical Practice)


Switch to iFax and fax from any device worry-free.

Our online fax platform features comprehensive tools including iFaxSmart folders, fax labelling,
digital signatures, fax annotation and more that helps boost your document workflows
whether you’re faxing occasionally or in high volumes.

“I would definitely recommend them”

“Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
Shamin R.
Digital Marketing Mentor

FaxZero is not a safe fax service especially for faxing in the healthcare industry. When uploading files and sending faxes, the FaxZero uses HTTPS, SSL, or TLS, but these aren’t enough to ensure the security of confidential faxes, such as those that contain protected health information (PHI).

Your choice of online fax service should always be the one that fits your needs and budget. If you want a HIPAA-compliant alternative to both FaxZero and eFax with a built-in eSignature tool, and abundant capabilities for team faxing, consider iFax.