FaxCore vs mFax

The main difference between FaxCore and mFax is their deployment and infrastructure. FaxCore is primarily an enterprise fax server that offers an on-premise, hybrid cloud, or cloud fax service. Meanwhile, mFax specializes in hosted fax with the option to use analog telephone adapters.

FaxCore vs mFax Comparison

mFAX vs FaxCore
	Price per page	HIPAA Compliance	Fax Number Porting	Fax API	Mobile Apps
mFax	6¢	Yes	Yes	Yes	Yes
FaxCore	Custom pricing	Yes	Yes	No	No

HIPAA Compliance

Healthcare providers and their business associates can use either Faxcore or mFax. Both demonstrate the capability to comply with stringent HIPAA requirements, including providing a signed Business Associate Agreement (BAA).

Faxcore offers advanced security features that comply with HIPAA rules and the Payment Card Industry Data Security Standard (PCI DSS). As an alternative to Faxcore, mFax also incorporates HIPAA-compliant features such as 256-bit AES encryption, TLS 1.2 encryption, two-factor authentication, and access controls.

Deployment

FaxCore is a versatile fax server application that accommodates analog, digital, or FoIP (Fax over Internet Protocol). It can be deployed on-premise, partially cloud-based hybrid with the etherFax fax modem or the cloud. You can use traditional or digital phone lines, VoIP PBX, email, a multifunctional printer (MFP) connector, the Faxcore printer driver, or a web browser to send faxes.

Meanwhile, mFax is a cloud fax solution that provides ATAs for your physical fax machine. You can access mFax on your web browser, email, or mobile apps. You can also use a FaxBridge, an analog telephone adapter (ATA), to connect your traditional fax devices to the internet. You can ditch your analog phone lines with this feature. mFax also provides easy-to-download cloud connector apps for MFPs. This feature eliminates the need to use a FaxBridge.

Mobile Applications

mFax includes iOS and Android apps in its service. These dedicated mobile apps turn your mobile phone into a fax machine, making sending and receiving faxes from anywhere possible and effortless.

FaxCore, the alternative to mFax, doesn’t include mobile apps. But you can still access your FaxCore account from a mobile web browser.

ESignatures

Neither mFax nor FaxCore includes digital signatures in its list of features. However, mFax’s parent company, Documo, provides a separate paid service called mSign for electronic document signing.

API and Developer Support

FaxCore provides a free REST API to integrate into your current applications or software. You can configure this API to work with your EHR system. mFax also includes a REST API, but access is only available with the Business plan and above. The mFax API page mentions that the API is only free for 30 days.

Free Trial

mFax offers a generous 14-day free trial for one user. The free trial includes one fax number, 100 fax pages, email to fax, fax to email, fax history, secure faxing, team management, reseller tools, SSO, and more. You only need to sign up for the trial on its website.

As an mFax alternative, FaxCore doesn’t offer a free trial on its website. GetApp mentions that a free trial is available, but we only found a free demo, which you must request from sales.

Fax Number Porting

If you want to keep your current fax number, mFax or FaxCore can handle fax number porting. mFax number porting costs $15 per number and typically takes 7-10 business days. FaxCore also supports number porting but doesn’t mention the length of the process on its website.

Pricing and Plans

FaxCore provides enterprise-level fax solutions that cater to the unique needs of companies and businesses. Hence, you need to request a custom quote to determine the approximate cost of its services. There are no fixed pricing plans, as the prices will usually depend on several factors, such as the number of users, average monthly fax volumes, additional fax features, and more.

With mFax, it’s different. The service offers fixed and transparent pricing plans that can accommodate the unique needs of businesses of any size.

There are three main plans to choose from:

Professional: $25 for 400 pages
Business: $150 for 2,500 pages
Enterprise: $500 for 10,000 pages

For custom needs, you can reach out to their sales team for a quote.

Comparing FaxCore and mFax

FaxCore is best for enterprises that prefer fax servers with on-premise or hybrid deployments. You can use it with your platform and telco, or FaxCore can provide the platform you need. It’s also best for businesses requiring multiple fax ways minus the mobile apps.

Meanwhile, mFax also offers some flexibility, considering it provides an ATA and allows faxing using a mobile application. However, it is best for businesses that want to transition to a purely cloud-based solution and don’t want to deal with anything that has to do with fax machines and analog telephones.

Is iFax The Best mFax and FaxCore Alternative?

Although mFax and FaxCore are suitable solutions for business faxing, other options work just as well, if not better. iFax, for example, offers a complete lineup of features that make it a worthy FaxCore and mFax alternative.

Here are some of them: