FaxPlus vs. OpenText

FaxPlus and OpenText mainly differ in HIPAA compliance. While both solutions offer it, FaxPlus limits its availability to Enterprise clients. OpenText has HIPAA-compliant digital fax solutions specifically intended for healthcare organizations.

faxplus vs opentext

COMPARING FAXPLUS AND OPENTEXT

 Price Per MonthHIPAA ComplianceeSign on FaxMobile AppsFax API
FaxPlus$6.99 per monthYesYesYesYes
OpenTextCustom plansYesNoYesYes

Deep Dive Into FaxPlus vs OpenText

FaxPlus vs. OpenText

Security

For more robust protection, FaxPlus implements industry-standard security measures, such as 256-bit Advanced Encryption Standard (AES) and Transport Layer Security (TLS) encryption.

OpenText also utilizes 256-bit AES encryption and Transport Layer Security (TLS) for its online fax transmissions. Its OpenText XM Fax also offers audit tracking and reporting for enhanced security.

HIPAA compliance

Both FaxPlus and OpenText have trustworthy and robust security measures that are enough to adhere to the Health Insurance Portability and Accountability Act (HIPAA) standards, ensuring the safety and privacy of faxes containing confidential and sensitive health information. 

Both services also offer signed Business Associate Agreements (BAA), which qualify them to handle protected health information (PHI) on a covered entity’s behalf.

FaxPlus vs. OpenText
FaxPlus vs. OpenText

Desktop and mobile apps

FaxPlus is a multi-platform online fax service with dedicated Windows, Mac, Android, iOS, and Web apps. That makes it easier to fax on any device regardless of platform, offering more flexibility and convenience.

Similarly, OpenText has Android, iOS, Windows, Mac, and Linux systems applications. Users can also use the service with Java, Blackberry, and Symbian, and they also have email-to-fax, which lets their users turn any email client (i.e., Outlook, Gmail) into a virtual fax machine.

ESignatures

FaxPlus allows the signing of faxes without using a third-party digital signature app, but there’s a catch. You will need to use either iOS or Android application on your mobile device, as this specific feature isn’t available on the web app.

As a FaxPlus alternative, OpenText offers an eSignature tool through OpenText Core Signature. However, this is considered a separate service, meaning you must pay for it in addition to the digital fax solutions you have already subscribed to.

FaxPlus vs. OpenText
FaxPlus vs. OpenText

Fax broadcasting

FaxPlus offers fax broadcasting to its users, allowing them to send multiple faxes simultaneously to various recipients seamlessly and effortlessly. It makes the sending of bulk faxes to targeted audiences more efficient.

As for OpenText, unfortunately, it currently does not offer fax broadcasting to its users and only allows them to send faxes to one recipient at a time.

API and developer support

FaxPlus offers a programmable fax API that developers can use to integrate online fax functionalities. As an OpenText alternative, FaxPlus’s API works on various programming languages, such as Javascript, Node.JS, Ruby, Java, and Python. Users can use OAuth 2.0 flow or personal access tokens (PATs) for the initial authentication flow.

Alternatively, OpenText offers a RESTful API, which is also free to access for 90 days. Users can use their API to integrate faxing functionalities into their applications, such as EHR and EMR systems. However, after 90 days, users must pay a Developer subscription for continued access. 

FaxPlus vs. OpenText
FaxPlus vs. OpenText

FaxPlus and OpenText Pricing

FaxPlus’s pricing is as follows:

  • Basic: $6.99 per month with 200 pages
  • Premium: $13.99 per month with 500 pages
  • Business: $27.99 per month with 1000 pages
  • Enterprise: $79.99 per month with 4000 pages

OpenText’s RightFax does not have a free and fixed plan. Meanwhile, its XM Fax offers flexible or monthly subscriptions, a prepaid credit model, and customizable plans that can be tailored according to your specific requirements.

iFax is the best alternative to
FaxPlus and OpenText

Digital
signatures

Sign faxes effortlessly with iFax's built-in electronic signature tool, keeping each document secure and legally binding.

Free number porting

Port your existing fax number at no additional cost. Best of all, you can avoid the hassle of informing your contacts about your new number.

Send fax
by email

Send and receive faxes directly from your Gmail, Outlook, or Yahoo! Mail account. The process is as easy as sending an email.

Glad I found iFax

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.“

Jerry R., Telecommunications

“Easy to use”
 
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
 
Jacinda T., Medical Records (Hospital & Health Care)
 

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

 
Syed H., Consultant Physician (Medical Practice)

 

Experience seamless and affordable faxing with iFax

Enjoy the convenience of sending and receiving faxes anytime, anywhere, without breaking your wallet or worrying about hidden or overage charges.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

 
John M., CIO (Medical Practice)
 
 

Yes, FaxPlus is more than capable of handling sensitive health information, such as PHI, as it is HIPAA compliant. It has implemented all the necessary security measures to ensure that all the essential data being communicated or stored on its premises is safe from breach and unauthorized access. 

FaxPlus also uses 256-bit AES and TLS encryption for safer fax transmissions.

Yes, OpenText offers fax OCR capability through its RightFax service. RightFax’s Searchable PDF Module uses OCR technology that converts fax images into searchable text, streamlining the identification and retrieval of faxes.

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