faxplus vs westfax

FaxPlus vs WestFax

The main difference between FaxPlus and WestFax is that the latter has separate HIPAA-compliant plans suitable for anyone in the healthcare industry. FaxPlus has plans for businesses of any size, but only those with Enterprise plans can enable compliance with HIPAA.

FaxPlus and WestFax Comparison

WestFax vs FaxPlus


Price per page

HIPAA Compliance

EHR Integration

Fax Broadcasting












FaxPlus vs WestFax

This FaxPlus vs WestFax comparison can help you decide which fax service suits your specific faxing requirements better.


FaxPlus safeguards data across its services by storing all faxed and signed files in Swiss data centers, which are highly secure and conform to international information security standards, specifically ISO 27001. It also uses 256-bit Advanced Encryption Standard (AES) to safeguard data at rest and Transport Layer Security (TLS) to protect data in transit. 

As an alternative to FaxPlus, WestFax employs security measures that adhere to the requirements of various industry regulations. Its end-to-end encrypted faxing solutions keep faxes safe in transit and at rest. It also uses single sign-on (SSO) technology to allow easy and secure account logins while preventing unauthorized access.

HIPAA Compliance

FaxPlus is HIPAA and SOC 2 Type 2 compliant, making it capable of handling sensitive data. Still, it is worth noting that to enable compliance with HIPAA, you’ll need this fax service to sign a Business Associate Agreement (BAA). FaxPlus will only provide a BAA if you subscribe to its Enterprise plan.

As a FaxPlus alternative, this is where WestFax has the edge. This fax service offers separate plans for clients looking to enable HIPAA compliance. You can choose among its four HIPAA-compliant plans: Basic, HIPAA 1500, HIPAA 3K, and Enterprise. 

Fax Broadcasting

Both FaxPlus and WestFax provide this functionality, enabling users to effortlessly transmit large quantities of online faxes simultaneously to numerous recipients. These services present a straightforward and safeguarded approach to faxing in larger quantities and to a larger targeted audience.

FaxPlus vs WestFax

Cloud Storage Integration

As an alternative to WestFax, FaxPlus integrates with Google Drive, Dropbox, and OneDrive, making faxing from these cloud storage accounts easy and seamless. You can even install this fax service’s app directly from the Google Workspace Marketplace.

WestFax, on the other hand, integrates securely with Azure Storage. It also supports native MFP (multi-function printer) faxing. 

Software Integrations

FaxPlus, through its API and Zapier integration, can easily integrate with other software and existing CRM, EHR, and EMR applications. Its secure and reputable cloud faxing technology can help make your current enterprise software even more powerful and efficient.

Likewise, WestFax has integrations ready for EHR and EMR systems, including popular ones like Epic and NextGen. 

Pricing and Plans

FaxPlus Pricing

Pricing for this service starts at $6.99 per month for 200 pages. You’ll also get up to 3 months free when you subscribe to an annual plan. Access to certain features like analytics dashboard and shared contacts is only available to higher plans. 

The price per extra page also varies depending on your current subscription. For example, with Basic, the cost per additional page is $0.10, while for Enterprise, it will only cost you $0.03. 

WestFax Pricing

With WestFax, you can stick with the standard Business Fax plans starting at $8.99 monthly for 500 pages. But if compliance with HIPAA is a priority, there are dedicated plans for that, starting with Basic at $14.99 monthly for 500 pages. Also, its HIPAA-compliant Enterprise plan offers more advanced features like unlimited storage, PGP security, and secure FTP access.

FaxPlus vs WestFax

Comparing FaxPlus and WestFax

When comparing FaxPlus and WestFax, it is clear that they both provide equally reliable services, including fax broadcasting, EHR and EMR integration, cloud storage integration, and HIPAA compliance. You can count on these two fax services to meet your specific faxing needs.

Finding out what is best for you will depend on your current faxing goals and objectives. If compliance is not a priority and you’re not faxing any document containing protected health information, you can’t go wrong with FaxPlus. But if you must comply with the strict requirements for HIPAA compliance while on a set budget, a fax service like WestFax would be best.

FaxPlus vs WestFax (Plus the Best Alternative)

In finding the best alternative to FaxPlus and WestFax, iFax would make a great candidate. It’s not just because our fax service is GLBA and HIPAA compliant. It also employs advanced security measures like audit logs, user access permissions, 2FA authentication, and SSO (single sign-on).  

With iFax, you can deliver faxes securely and effortlessly. There’s also real-time tracking and monitoring for fax deliveries. And if you want to broadcast faxes, you can do so quickly and to a targeted audience. Our fax service would even let you port a fax number for free.

Sign up and explore the rest of iFax’s advanced features today.

Kent Cañas

Kent is a content strategist currently specializing in HIPAA-compliant online fax. Her expertise in this field allows her to provide valuable insights to clients seeking a secure and efficient online fax solution.

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