HelloFax vs.

The main difference between HelloFax and SRFax is that HelloFax allows you to send international faxes at no extra cost, while SRFax is a budget-friendly alternative for faxing within Canada and the US.

hellofax vs srfax


 PricingHIPAA ComplianceSecure Fax TransmissionseSign on FaxFax API
SRFax$8.50 for 200 pagesYesYesNoYes
HelloFax$9.99 for 300 pagesYesYesYesYes

Feature breakdown of SRFax and HelloFax

HelloFax vs SrFax

Cost and Plan Comparison

HelloFax has a free plan that offers faxing 5 pages for free, cloud storage integrations, international faxing capabilities, and electronic signatures. You can also use the 30-day free trial to explore its paid plan offerings. 

The highest tier plan costs $0.03 per page and $0.05 for each additional page. The prices don’t include the Dropbox Fax API or fax number porting fees. 

SRFax lets you start with its Standard plans, which will suffice for home or business users. Its Healthcare plans, however, are best for organizations looking for HIPAA-compliant solutions. The service also offers Enterprise solutions for those who need to fax in high volumes. 

The current pricing for its highest-tier Healthcare plan costs around $0.02 per page and $0.04 for each additional page.

Fax Number Provisions

HelloFax, now called Dropbox Fax, allows you to port your current number for a one-time $60 fee or use another fax number with its paid plans. All you have to do is pick the area code, and you’ll have your fax number ready in no time. Note that you can only avail of local US, UK, and Canada numbers. 

SRFax allows you to choose from local numbers in Canada and the US. Also, it lets you choose a toll-free number (within North America only). During signup, you can select the country, prefix (for toll-free), and your number from a predetermined list. Also, it allows fax number porting, provided you pay a one-time fee of $25 in Canadian currency.

HelloFax vs SrFax
HelloFax vs SrFax

Which Fax Service allow Digital Signatures?

HelloFax has HelloSign and is a part of Dropbox’s suite of premium business tools. It streamlines your workflow since, on top of faxing, you can also sign documents effortlessly and ensure each eSignature’s legitimacy.

With SRFax, you will need to sign faxes using another program or electronic signature service.

Device Applications

Unfortunately, HelloFax and SRFax don’t provide mobile apps for either Android or iOS. Instead, you can use their email-to-fax features if you want to use your smartphone to send faxes. The good thing about this feature is it lets you send a fax using any standard email provider such as Gmail or Microsoft Outlook.

HelloFax vs SrFax
HelloFax vs SrFax

Which Fax Service is better?

HelloFax is user-friendly and suitable for home offices and small businesses, particularly for existing Dropbox users, but it may not be a budget-friendly option due to additional fees. Alternatively, SRFax has enhanced security features that cater to healthcare providers. Its comprehensive API documentation makes it a robust choice despite its limitations in mobile apps and fewer cloud storage integration options, along with the absence of an integrated eSignature tool.

iFax is the Preferred Choice for Business Faxing across US and Canada Borders


Confidently send and receive faxes containing PHI (Personal Health Information)

Cost Effective

Match the price point of SRFax and HelloFax with even broadcast faxes for as low as $0.01 per page.

Fax from any Device

Use your smartphone to send faxes with the ifax mobile apps for either Android or iOS.

“I would definitely recommend them”

“Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
Shamin R.
Digital Marketing Mentor
“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

Syed H., Consultant Physician (Medical Practice)


Switch to iFax and fax from any location, worry-free.

Our online fax platform features comprehensive tools including iFaxSmart folders, fax labelling,
digital signatures, fax annotation and more that helps boost your document workflows
whether you’re faxing within or without your country.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

Unfortunately, neither FaxPlus or CocoFax have free trial options but they do have low-volume faxing solutions. CocoFax appears to offer more cost-effective options for lower-volume fax users. Their Lite and Basic plans are more affordable than the corresponding plans offered by FaxPlus. However, if you look at the per-page cost, FaxPlus’ lowest plan is cheaper at $0.03 per page compared to CocoFax’s $0.08 per page. 

As your faxing needs grow, FaxPlus becomes more competitive with its Premium and Business plans. Still, your expense of using this fax service increases once you factor in number porting, which isn’t free. For its Enterprise costs, it’s best to talk to a CocoFax sales representative to compare.