Interfax vs OpenText

InterFAX vs OpenText

The main difference between InterFAX and OpenText is their manner of deployment. OpenText offers flexible deployment models that can be tailored to business requirements, including hybrid and on-premise. Meanwhile, InterFAX suits those in need of secure cloud-based fax.

InterFAX and OpenText Comparison

OpenText vs InterFAX


Price per page

HIPAA Compliance

Mobile Apps


Hybrid Fax Deployments


Custom Pricing











InterFAX vs OpenText

OpenText vs InterFAX? Which fax service will you choose? Let’s look further and compare their features, pricing, and overall benefits.

HIPAA Compliance and Security

OpenText and InterFAX are HIPAA-compliant faxing platforms with advanced security features. Both internet fax vendors can sign a Business Associate Agreement (BAA) with customers who handle sensitive health information. 

Regardless of the manner of deployment, both services include features to protect your data. You will also never have to worry about meeting the stringent compliance requirements of your industry.


OpenText offers a myriad of deployment options for its users, including the following:

  • OpenText RightFax Managed Services: Best for those who need a hosted fax service with the guidance of OpenText experts. 
  • RightFax Connect: Hybrid solution that removes the need for hardware and telephony. 
  • RightFax with RightFax Connect: A hybrid solution that uses outsourced telephony.
  • OpenText XM Fax (XMedius Fax): This enterprise-grade online fax service can be tailored for on-premise, cloud, or hybrid deployments. It allows you to fax from computers, emails, other software, and multi-function printers (MFPs).
  • OpenText Fax2Mail: cloud-based service that allows you to fax from email or the web

InterFAX doesn’t require modems or fax servers. It lets you send online faxes via email or web interface. However, users requiring PCI compliance cannot use InterFAX’s email-to-fax feature, prompting the service to change its setup to a different sub-system. 

Users may also use InterFAX FAXBridge, which sends and receives faxes from MX Fax’s Fax Console and through Microsoft apps. 

Device Applications

The OpenText fax mobile app might be hard to find. In 2020, OpenText acquired XMedius Fax. So you have to look for the XmediusFAX mobile app on Android. You need an account with OpenText on-premise server or cloud service to use the app. An iOS alternative exists, but it’s been a while since the app was last updated. The lack of updates may cause compatibility issues.

InterFAX, on the other hand, is not a suitable alternative to OpenText if you want an app that can send and receive faxes from tablets and phones. The service lacks dedicated Android and iOS applications. However, you can fax through mobile using your email app or a mobile web browser.


InterFAX doesn’t integrate digital signatures into its platform. As an alternative to InterFAX, OpenTax won’t be able to help you either. However, OpenText offers OpenText Core Signature for digital signing capabilities. However, this product requires a separate purchase.

InterFAX vs OpenText

API and Developer Support

InterFAX offers a free API. You can configure it to integrate with your EHR or EMR system. OpenText also provides an API with similar capabilities. However, the InterFAX API requires a Developer subscription after 90 days. 

Fax Number Porting

OpenText can transfer unlimited local US, international, or toll-free numbers to its system. Plus, users can request porting through its OpenText Number Porting Automation tool.

InterFAX also offers number porting. You only need to reach out to email support and fill out the porting request form. It takes 1-4 weeks for numbers to be ported into its system.

Pricing and Plans

OpenText doesn’t disclose its prices on its website. Instead, users will need to request a quote. InterFAX is the better alternative to OpenText if you want transparent pricing. 

InterFAX offers transparent pricing as a FaxCore alternative. You can opt for a monthly or prepaid subscription. The monthly subscription includes a local number.

Monthly subscriptions

  • Fax + 200: $9.95/month
  • Fax + 500: 22.95/month
  • Fax + 1000: 42.95/month
  • Custom plans

Prepaid Packages

  • Prepaid Basic: $10/91 pages
  • Prepaid Level 1: 50/500 pages
  • Prepaid Level 2: $100/1,100 pages
  • Prepaid Level 3: $250/3,100 pages
InterFAX vs OpenText

Comparing InterFAX vs OpenText

OpenText benefits enterprises that require an on-premise or hybrid fax solution. OpenText supports cloud-based fax but can work with outsourced telephone lines or MFPs. Meanwhile, InterFAX is a solid choice for cloud fax. Its flexible payment plans are attractive for businesses with different faxing requirements.

iFax as the Best InterFAX and OpenText Alternative  

Why get stuck choosing between OpenText and InterFAX when there’s iFax? Our fax service offers a cloud-based platform, helping businesses save money while providing advanced features missing from its competitors. 

With iFax, you can:

  • Fax privacy-sensitive documents while maintaining compliance with regulatory standards (HIPAA and GLBA included)
  • Launch broadcast campaigns and simultaneously send faxes to multiple recipients
  • Offer toll-free faxing with custom company fax pages and vanity numbers
  • Fax directly from an existing EHR, EMR, or CRM system

It’s time to streamline faxing without wasting paper and time. See iFax in action by requesting a free demo.

Kent Cañas

Kent is a content strategist currently specializing in HIPAA-compliant online fax. Her expertise in this field allows her to provide valuable insights to clients seeking a secure and efficient online fax solution.

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