InterFAX vs OpenText

OpenText offers flexible deployment models that can be tailored to business requirements, including hybrid and on-premise. Meanwhile, InterFAX suits those in need of secure cloud-based fax.

InterFAX vs OpenText


 Price per pageHIPAA ComplianceMobile AppsFax APIHybrid Fax Deployment
OpenTextCustom PricingYesYesYesYes

Feature Comparison

InterFAX vs OpenText

OpenText vs InterFAX Pricing

OpenText doesn’t disclose its prices on its website. Instead, users will need to request a quote. InterFAX is the better alternative to OpenText if you want transparent pricing. 

InterFAX offers transparent pricing, allowing you to opt for a monthly or prepaid subscription. The monthly subscription includes a local number.

Monthly subscriptions

  • Fax + 200: $9.95/month
  • Fax + 500: 22.95/month
  • Fax + 1000: 42.95/month
  • Custom plans

Prepaid Packages

  • Prepaid Basic: $10/91 pages
  • Prepaid Level 1: 50/500 pages
  • Prepaid Level 2: $100/1,100 pages
  • Prepaid Level 3: $250/3,100 pages

Which fax service is secure and complies with HIPAA?

OpenText and InterFAX are HIPAA-compliant faxing platforms with advanced security features. Both internet fax vendors can sign a Business Associate Agreement (BAA) with customers who handle sensitive health information. 

Regardless of the manner of deployment, both services include features to protect your data. You will also never have to worry about meeting the stringent compliance requirements of your industry.

InterFAX vs OpenText
InterFAX vs OpenText

How does InterFAX & OpenText deploy their solutions?

OpenText offers a myriad of deployment options for its users, including the following:

  • OpenText RightFax Managed Services: Best for those who need a hosted fax service with the guidance of OpenText experts. 
  • RightFax Connect: Hybrid solution that removes the need for hardware and telephony. 
  • RightFax with RightFax Connect: A hybrid solution that uses outsourced telephony.
  • OpenText XM Fax (XMedius Fax): This enterprise-grade online fax service can be tailored for on-premise, cloud, or hybrid deployments. It allows you to fax from computers, emails, other software, and multi-function printers (MFPs).
  • OpenText Fax2Mail: cloud-based service that allows you to fax from email or the web

InterFAX doesn’t require modems or fax servers. It lets you send online faxes via email or web interface. However, users requiring PCI compliance cannot use InterFAX’s email-to-fax feature, prompting the service to change its setup to a different sub-system. 

Users may also use InterFAX FAXBridge, which sends and receives faxes from MX Fax’s Fax Console and through Microsoft apps. 

What devices can these fax services be used on?

The OpenText fax mobile app might be hard to find. In 2020, OpenText acquired XMedius Fax. So you have to look for the XmediusFAX mobile app on Android. You need an account with OpenText on-premise server or cloud service to use the app. An iOS alternative exists, but it’s been a while since the app was last updated. The lack of updates may cause compatibility issues.

InterFAX, on the other hand, is not a suitable alternative to OpenText if you want an app that can send and receive fax from phones and tablets. The service lacks dedicated Android and iOS applications. However, you can fax through mobile using your email app or a mobile web browser.

Can you eSign faxes with OpenText or InterFAX?

InterFAX doesn’t integrate digital signatures into its platform.

OpenText won’t be able to help you either. However, OpenText offers OpenText Core Signature for digital signing capabilities. However, this product requires a separate purchase.

What about their API offerings?

InterFAX offers a free API. You can configure it to integrate with your EHR or EMR system.

OpenText also provides a fax API with similar capabilities. However, the OpenText API requires a Developer subscription after 90 days. 

Do OpenText and InterFAX allow fax number porting?

OpenText can transfer unlimited local US, international, or toll-free numbers to its system. Plus, users can request porting through its OpenText Number Porting Automation tool.

InterFAX also offers number porting. You only need to reach out to email support and fill out the porting request form. It takes 1-4 weeks for numbers to be ported into its system.

Should you choose InterFAX or OpenText?

OpenText benefits enterprises that require an on-premise or hybrid fax solution. OpenText supports cloud-based fax but can work with outsourced telephone lines or MFPs.

Meanwhile, InterFAX is a solid choice for cloud fax. Its flexible payment plans are attractive for businesses with different faxing requirements.

iFax is the industry leading alternative to InterFAX and OpenText

Fax Broadcasts

Launch broadcast campaigns and simultaneously send faxes to unlimited recipients.

Fully Compliant

Fax privacy-sensitive documents while maintaining compliance with regulatory standards (HIPAA and GLBA included).

eSign Faxes

Conveniently sign fax documents within the iFax app without needing a third party eSignature software.

“I would definitely recommend them”

“Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
Shamin R.
Digital Marketing Mentor

“Cloud-Based Faxing”

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

“I compared the most popular online fax services iFax is overall the best value and feature rich!”

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

Omar C., IT Expert (Non-Profit)


Switch to iFax to streamline faxing without wasting paper and time

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