mFax vs OpenText

mFax and Retarus differ in their mobile app offerings and plans mFax has free iOS and Android apps and comes with scalable monthly plans. Retarus only has a web interface with customized pricing plans.

COMPARING RETARUS AND MFAX

	Price per page	HIPAA Compliance	Mobile Apps	Fax Broadcasting	Fax API
Retarus	5¢	Yes	Yes	Yes	Yes
mFax	Custom Pricing	Yes	No	Yes	Yes

Feature Comparison

mFax vs Retarus Plans

mFax has three subscription plans suitable for small to enterprise organizations.

Professional – $25 per month, 1 user, 400 pages
Business – $150 per month, 10 users, 2,500 pages
Enterprise – $500 per month, 50 users, 10,000 pages

You can also request custom pricing for unlimited pages and users.

Retarus doesn’t have monthly or annual plans. Instead, it offers its services as “pay-per-use.” Their sales team will give you a quote that reflects your unique needs. You can also request a free trial to take their solution for a spin.

Are these fax services secure and compliant?

mFax is designed for organizations that handle sensitive information and operate in highly regulated environments. It encrypts all the data transmitted and stored through its systems using AES 256-bit and TLS 1.2 encryption. To protect against unauthorized access, it implements 2FA (two-factor authentication) and account-level user access controls. You also enjoy automated session timeouts, advanced tracking, reporting, and audit trail features. These features and a signed BAA make mFax a HIPAA-compliant faxing solution.

As an alternative to mFax, Retarus also ensures HIPAA compliance by employing HTTS transfers, VPN, and encrypted TLS connections. It has redundant backups across multiple storage centers to ensure maximum availability and business continuity. It’s 100% HIPAA-compliant and GDPR-compliant, using AI to recognize documents intelligently.

Which is easier to use? Retarus or mFax

Retarus offers a modern-looking interface with a portal where you can access various communication options beyond digital faxing. This is expected since Retarus is best used as an enterprise communication tool capable of other essentials like secure email and SMS. The clean interface is also easy to set up and configure, so you can send digital faxes immediately, create automated workflows, and enjoy a consistent experience.

mFax offers a modern and intuitive user experience. Even newbies to digital faxing can quickly learn the interface and instantly send their first fax. The various functions are neatly organized in a dashboard, and there are helpful icons to offer extra guidance.

On what devices can you use these fax services?

Retarus offers a web app called WebExpress, which you can use to manage your faxes. This works with all major browsers. You can use Retarus Mail2Fax to send and receive faxes from any email client and Retarus Faxolution for Windows to send faxes directly from your desktop or any MS Office application. Unfortunately, there are no dedicated mobile apps, so you’d need to use a mobile browser or email client to fax from a smartphone or tablet.

As an alternative to Retarus, mFax offers free iOS and Android apps that you can easily download to send and receive faxes conveniently from a mobile device. You can also send, receive, and manage faxes from a web portal, which boasts a mobile-friendly interface. They also offer email-to-fax and print-to-fax.

Do mFax and Retarus offer API and developer support?

Retarus has a robust fax API that can extend your faxing capabilities across various systems. To integrate your faxes into your business or cloud applications, you can choose from SOAP, REST, and numerous development-friendly functions.

mFax also offers a developer-friendly API built on the RESTful architecture. It offers a free sandbox environment and scalable volume-based pricing. You can test their developer API for free for 30 days.

What of fax broadcasting and scheduling?

Both mFax and Retarus offer high-volume faxing, allowing you to send a single fax to multiple recipients simultaneously. This option, termed fax broadcasting, lets you conveniently send mass messages such as health education, public alerts, or marketing communication. You can also schedule faxes to be sent at the most convenient time.

Can you get and port fax numbers on mFax & Retarus?

As a global fax provider, Retarus offers local numbers for various countries worldwide. You can easily manage these numbers through the EAS portal, which also lets you port any existing number.

Likewise, mFax offers fax numbers for its subscription plan, and you can always purchase extras for an additional $3.00. Porting an existing number costs $15.

Do Retarus and mFax feature fax OCR technology?

mFax and Retarus offer fax OCR (optical character recognition), which extracts editable text from your faxes so you can effortlessly search, archive, and share important information. This feature helps you save time and effort from manual transcription and endless search indexing.

For mFax, this feature is available as an add-on to their monthly plans.

Should you choose mFax or Retarus?

mFax and Retarus offer competitive enterprise solutions from which any large-scale health practice will benefit. They have robust security that meets HIPAA compliance and advanced features like fax broadcasting, fax OCR, and fax API for seamless workflows.

However, only mFax has dedicated mobile fax apps that some users may find more convenient than mobile-friendly browsers or other workarounds. If your team is constantly on the go and needs a mobile faxing solution, then mFax becomes a better choice.

However, if you fax mostly from a desktop or laptop, Retarus offers extra convenience because it integrates with various software systems and device apps.

iFax is an industry leading alternative to mFax and Retarus

Scalable Plans

iFax features plans for businesses and teams of all sizes starting from as low as $8.33 monthly.

HIPAA Compliant

Whether you send by broadcast or by email, you can be sure to stay compliant with HIPAA regulations.

Flexible Integration

Conveniently connect our iFax with workflow tools like Zapier and HubSpot to automate your faxing process.

“I would definitely recommend them”

“Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”

Shamin R.
Digital Marketing Mentor

“Cloud-Based Faxing”

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

“I compared the most popular online fax services iFax is overall the best value and feature rich!”

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

Omar C., IT Expert (Non-Profit)

Switch to iFax for HIPAA-compliant document faxing features

Reach out to our team to request a free tailored demo of iFax.

“Easy to use”

“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”

Jacinda T., Medical Records (Hospital & Health Care)