MyFax vs. Biscom

HIPAA compliance sets MyFax apart from Biscom, as healthcare entities cannot use the former to store, transmit, and manage faxes containing protected health information (PHI). The latter offers healthcare solutions for sharing critical data securely.

MyFax vs Biscom


 Price Per PageHIPAA ComplianceeSign on FaxFax APICloud Storage
BiscomCustom pricingYesNoYesYes

Deep Dive Into MyFax vs Biscom

MyFax vs. Biscom

Which fax service is more secure?

MyFax password protects its web pages and uses Pretty Good Privacy (PGP) and SSL encryption to ensure the security and privacy of every fax transmission. However, these security measures lack the robustness to safeguard confidential information against sophisticated cyberattacks.

Biscom, on the other hand, utilizes enterprise-level security features such as 256-bit Advanced Encryption Standard (AES) and FIPS 140-2. This service also uses pseudonymization to dissociate sensitive data from any identifiable information, providing an additional layer of security.

MyFax, Biscom, and HIPAA

MyFax isn’t HIPAA compliant. It cannot act as a business associate of a covered entity, limiting the fax service from doing any activity that requires the safe and private handling of protected health information (PHI).

If it’s compliance with the Health Insurance Portability and Accountability Act you want, Biscom would be the better choice as it has the necessary safeguards and security protocols to handle PHI. It also signs a Business Associate Agreement (BAA), making it a full-fledged partner in ensuring the safe transmission of sensitive faxes.

MyFax vs. Biscom
MyFax vs. Biscom

Adding Signatures

Adding signatures to faxes without using another tool or a flatbed scanner offers convenience and efficiency for most businesses. Sadly, this is a functionality that neither MyFax nor Biscom offers. Suppose you want to eSign or add a tamper-proof electronic signature to a fax. In that case, your best choice is to figure out a workaround, such as using API to integrate a third-party signature application (e.g., SignNow or Fill) into your existing online fax platform.


As a Biscom alternative, MyFax is unsuitable for API integrations as they don’t offer programmable API developers can use to integrate faxing capabilities into their respective applications. 

Biscom wins this round since it offers a RESTful API that developers can use to integrate faxing functionalities into third-party software and apps. It is also compatible with various programming languages, such as PHP, .Net, Python, and Java, allowing developers to use their preferred language. 

MyFax vs. Biscom
MyFax vs. Biscom

Cloud-based file sharing

MyFax integrates with various popular cloud storage service providers, such as iCloud, Dropbox, and Google Drive, for a seamless storing of faxed documents that users can access whenever they want.

Similarly, Biscom is a cloud-based solution offering secure file-sharing through Biscom Transit. This fax service integrates with popular providers, such as OneDrive, Dropbox, and Box.

MyFax vs. Biscom

MyFax and Biscom Pricing

MyFax offers three pricing plans for its users: 

  • Home Office: $12 per month with 200 pages
  • Small Business User: $25 per month with 600 pages
  • Power User: $45 per month with 1,200 pages

As a MyFax alternative, Biscom offers no fixed pricing and plans on its official website. Instead, the fax service encourages interested clients to contact them for customized pricing.

Comparing MyFax and Biscom

The choice between MyFax and Biscom ultimately depends on your business’s needs and goals. Your allocated budget also plays a crucial role. If it’s just for general faxing and doesn’t involve any documents containing confidential and protected health information, MyFax would suffice. 

If your needs go beyond that, and you’re in an industry that requires you to stay on top of regulatory requirements, Biscom is the better choice. 

Or better yet, switch to iFax.

MyFax vs. Biscom

iFax is a better alternative to
MyFax and Biscom

Incredibly secure

iFax utilizes an advanced military-grade encryption algorithm to safeguard your faxes at any stage of the transmission process. 

Easy cloud storage

Send and store your faxed documents from various cloud-storage providers, such as Google Drive, Dropbox, and iCloud.

Fax from anywhere

Manage and sign faxes directly from your Android or iOS device. Why use a fax machine when you can use your phone?

Glad I found iFax

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.“

Jerry R., Telecommunications

“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

Syed H., Consultant Physician (Medical Practice)


Fax seamlessly and cost-effectively

Switch to iFax for a worry-free online faxing experience. Get the best value for your money while ensuring your business complies with the stringent regulations of your industry.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

No. MyFax does not currently meet the requirements of HIPAA regulations, deeming the online fax service unfit for faxing documents containing sensitive health and medical information.

Yes, Biscom has met all the requirements for HIPAA compliance. They are compliant with the Federal Information Processing Standard (FIPS 140-2), as they utilize 256-bit Advanced Encryption Standard (AES), one of the approved algorithms by FIPS 140-2. The fax service is also willing to sign a Business Associate Agreement (BAA), making it more suitable for healthcare use.