MyFax vs eFax

Here’s a more in-depth discussion comparing the features and functionality of MyFax vs eFax:

Secure Transmission

eFax uses strong encryption methods like TLS and AES to protect your faxes during transmission. Encryption employs complex algorithms to convert your fax data into unreadable code, keeping your sensitive fax documents safe and undecipherable in case of a breach. Aside from this, the fax service assigns secure IDs for each user. You can also activate Enhanced Security so you don’t receive faxes in your email, which is prone to security threats. Instead, you can opt to have your faxes encrypted and stored in a secure site.

On the other hand, MyFax depends on the basic security features of online faxing, which could be worrisome. As cyber threats increase, your data can be compromised. The basic account password and SSL encryption this fax service provides will not suffice to protect your sensitive information.

HIPAA Compliance

If your business handles and processes protected health information (PHI), consider subscribing to the eFax Corporate plan. According to the eFax website, this plan complies with federal privacy and security laws of the Health Insurance Portability and Accountability Act (HIPAA). Therefore, you can use this fax service to fax medical records, particularly those containing sensitive details like PHI and personally identifiable information (PII).

MyFax doesn’t comply with HIPAA standards. While it’s suitable for personal faxing, you cannot use it for your business, especially if you must comply with industry regulations like HIPAA.

Digital Signatures

Digital signatures are another essential security feature for online faxing. eFax lets you sign your digital faxes using two methods. You may swipe your finger across your device screen or choose from your saved signatures, then drag and drop it into the document you wish to sign. 

As an eFax alternative, MyFax fails to offer the same level of convenience. It doesn’t support eSignatures. To electronically sign documents, you need to use a third-party eSignature service or do the signing process manually by printing, signing, and scanning the document.

API and Developer Support

Developer APIs integrate faxing into your existing business platform or document management system. The eFax Corporate plan includes API and developer support, allowing you to streamline your fax workflow.

MyFax lacks API and developer support. If you want to fax documents, you must access its dashboard. It doesn’t have any option that would allow you to access its fax functionalities directly from your existing software or platform.

EHR and EMR Integration

eFax allows the easy integration of fax functionalities into EHR and EMR systems, making it one of the go-to choices for faxing healthcare and medical documents. Such a feature not only streamlines faxing but also eliminates the need for healthcare professionals and organizations to use and maintain fax machines. 

As an alternative to eFax, MyFax does not support EHR or EMR integration.

Fax Broadcasting

Comparing MyFax vs eFax’s fax broadcasting features, MyFax wins. The vendor lets you send faxes to 50 fax numbers, while eFax only allows up to 20 broadcast fax recipients.

Cloud Storage Integration

Using eFax, you can select a file stored in your Dropbox, iCloud, or Google Drive account, attach it to your fax, and send it. MyFax, on the other hand, has an unlimited cloud storage portal.

Cost-Effectiveness

MyFax is the less costly internet faxing solution, while eFax Pro will set you back at $25.79 per month, billed annually (including the setup fee). It gives you 200 pages sent and another 200 pages received, plus one fax number. However, if you want a HIPAA-compliant online fax solution with developer APIs, you need to contact eFax for its Corporate plan’s pricing.

The most similar MyFax plan will only cost you $25 per month. This plan gives you 300 pages sent, 300 pages received, and one fax number.