| Price per page | HIPAA Compliance | Secure Fax Transmissions | Fax eSignature | Team Management | |
| MyFax | 12¢ | No | Yes | No | Yes |
| Fax.Plus | 5¢ | Yes | Yes | Yes | Yes |
If you choose MyFax over Fax.Plus, there are three pricing plans that you can choose from. It starts at $10 monthly when billed annually. The basic plan lets you send up to 100 fax pages. For those who need to fax more than 100 pages, opt for the Small Business Plan at $20.83 per month for 300 pages. Lastly, power users can send up to 600 fax pages for a monthly fee of $37.50.
As for Fax.Plus, the monthly plans are billed annually for $6.99. However, it can only accommodate up to 200 pages, and the additional page costs $0.10. Another option is to pay $13.99 monthly for 500 pages. For large organizations, you may opt for the Enterprise plan ($79.99 monthly) with a signed BAA and up to 4,000 fax pages.
MyFax’s data security page states that it employs the appropriate organizational and technical security measures to protect personal data. Its safeguards protect sensitive information from accidental or unlawful disclosures and loss.
Similarly, Fax.Plus also takes user privacy and security seriously. For data confidentiality, the cloud-based fax platform collects and stores faxes securely with 256-bit Advanced Encryption Standard (AES). It also enables Transport Layer Security (TLS) for extra protection.
MyFax has mobile apps for Android and iOS, making it easier to fax from anywhere using a computer or phone.
Fax.Plus is the same. In addition to its mobile fax apps, the fax service also has a web app for cross-platform faxing. The web app will work on any device with a browser that can access and view content on the Internet.
While MyFax offers end-to-end encryption, using it to fax records containing protected health information (PHI) could jeopardize your business or company. That’s because it does not meet the standards set by the Health Insurance Portability and Accountability Act (HIPAA) for the protection and safe handling of PHI.
Fax.Plus is a better alternative to MyFax, especially if you seek an online fax solution that meets HIPAA’s stringent requirements. Covered entities under its Fax.Plus Enterprise plan can also request a signed Business Associate Agreement (BAA), ensuring complete compliance.
MyFax lacks eSignature features so its users still rely on traditional approaches for adding electronic signatures.
With Fax.Plus, it’s easier to affix signatures on faxes, so the documents hold legal weight, protecting the concerned parties in case of a dispute. Remember that you’ll need to use either the Fax.Plus iOS or Android app to sign a fax. The said feature isn’t available on the fax service’s web app.
Fax.Plus features a fax API that streamlines fax workflow integration minus the coding complexities. This ensures interoperability and boosts efficiency in modern business environments.
MyFax lacks this capability, so you can only enable the sending and receiving of fax documents from an existing CRM system, EHR software, or business productivity app.
MyFax has a “Share With 5” feature that’s best for sharing access to faxes with other people. As its name suggests, you can provide controlled access to specific faxes and share them with up to 5 people.
Fax.Plus, on the other hand, lets you set up a team within your corporate account. Creating a team and adding members to it is free, but only to some extent. There are restrictions, such as the number of members a Business and Premium user can add. Meanwhile, those with Enterprise plans can add as many team members as they want.
Sending faxes using MyFax is simple and only takes a few clicks. However, its web interface is outdated and lacks a digital signature feature, which Fax.Plus offers.
Fax.Plus outweighs MyFax in mobile faxing thanks to its flexible pricing and intuitive apps. For only $6.99 per month, the fax service already provides eSignature integration, unlimited storage, and the option to send fax blasts to multiple recipients.
But if you only plan to send occasional faxes, MyFax would suffice. It does the job and can fax documents securely without the hassle of using bulky machines or looking for a nearby Staples center. It’s also suitable for business faxing, as long as there’s no PHI involved.
iFax is the no. 1 alternative to MyFax and Fax.Plus
iFax offers HIPAA faxing starting at $0.01 per page with three flexible plans from as low as $8.33 monthly.
Integrate HIPAA-compliant faxing into your existing EHR or EMR system, whether Epic, Cerner, or NextGen.
Our Fax API and integrations make it easy to fax using CRM systems like HubSpot and Zapier and Salesforce.
“Cloud-Based Faxing”
“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”
“I compared the most popular online fax services iFax is overall the best value and feature rich!”
“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”
