MyFax vs FaxPlus

MyFax vs FaxPlus

The main difference between MyFax and FaxPlus is HIPAA compliance and faxing capabilities. Contrary to FaxPlus, MyFax does not comply with HIPAA requirements and lacks a built-in tool for adding electronic signatures. It also lacks support for integrations via programmable API.

MyFax and FaxPlus Comparison

MyFax vs FaxPlus


Price per page

HIPAA Compliance

Secure Fax Transmissions

eSign on Fax

Team Management












encrypted transmission

MyFax vs FaxPlus? Compare the main differences between their features, pricing, and overall functionality.


MyFax’s data security page states that it employs the appropriate organizational and technical security measures to protect personal data. Its safeguards are designed to protect sensitive information from accidental or unlawful disclosures and loss. 

Similarly, FaxPlus also takes user privacy and security seriously. For data confidentiality, the cloud-based fax platform collects and stores faxes securely with 256-bit Advanced Encryption Standard (AES). It also enables Transport Layer Security (TLS) for extra protection.

Device Applications

MyFax has mobile apps for Android and iOS, making it easier to fax from anywhere using a computer or phone. FaxPlus is the same. On top of its mobile apps, the fax service also has a web app for cross-platform faxing. The web app will work on any device with a browser that can access and view content on the Internet.

HIPAA Compliance

MyFax is not HIPAA compliant. While MyFax offers end-to-end encryption, using it to fax records containing protected health information (PHI) could jeopardize your business or company. That’s because it does not meet the standards set by the Health Insurance Portability and Accountability Act (HIPAA) for the protection and safe handling of PHI. 

FaxPlus is a better alternative to MyFax, especially if you are seeking an online fax solution that meets HIPAA’s stringent requirements. Covered entities under its FaxPlus Enterprise plan can also request a signed Business Associate Agreement (BAA), ensuring complete compliance.

Electronic Signatures

One key difference between MyFax and FaxPlus is that the latter has a built-in eSignature functionality, while the former still relies on traditional approaches for adding electronic signatures.

With FaxPlus, it’s easier to affix signatures on faxes, so the documents hold legal weight, protecting the concerned parties in case of a dispute. Keep in mind that you’ll need to use either the FaxPlus iOS or Android app to sign a fax. The said feature isn’t available on the fax service’s web app.

MyFax vs FaxPlus


Streamlining fax workflows is a must to ensure interoperability and boost efficiency in modern business environments. With API, you can seamlessly integrate fax capabilities into existing workflows minus the coding complexities. Sadly, it’s a feature that only FaxPlus supports. 

MyFax is lacking in this aspect, so it’s only with FaxPlus that you can enable the sending and receiving of fax documents from an existing CRM system, EHR software, or business productivity app.

Team Management

For organizations, choosing a fax platform with a team management feature can significantly improve productivity and collaboration among colleagues and staff. 

MyFax has a “Share With 5” feature that’s best for sharing access to faxes with other people. As its name suggests, you can provide controlled access to specific faxes and share them with up to 5 people. 

FaxPlus, on the other hand, lets you set up a team within your corporate account. Creating a team and adding members to it is free, but only to some extent. There are restrictions like the number of members a Business and Premium user can add. Meanwhile, those with Enterprise plans can add as many team members as they want.

Pricing and Plans

MyFax pricing

If you choose MyFax over FaxPlus, there are three pricing plans that you can choose from. It starts at $10 monthly when billed annually. The basic plan lets you send up to 100 fax pages. For those who need to fax more than 100 pages, opt for the Small Business Plan at $20.83 per month for 300 pages. Lastly, power users can send up to 600 fax pages for a monthly fee of $37.50. 

FaxPlus pricing

As for FaxPlus, the monthly plans are billed annually for $6.99. However, it can only accommodate up to 200 pages, and the additional page costs $0.10. Another option is to pay $13.99 monthly for 500 pages. For large organizations, you may opt for the Enterprise plan ($79.99 monthly) with a signed BAA and up to 4,000 fax pages.

MyFax vs FaxPlus

Comparing MyFax and FaxPlus: Finding The Right Fax Solution

MyFax vs FaxPlus? Sending faxes using MyFax is simple and only takes a few clicks. However, its web interface is outdated and lacks a digital signature feature, which FaxPlus offers. 

FaxPlus outweighs MyFax in mobile faxing thanks to its flexible pricing and intuitive apps. For only $6.99 per month, the fax service already provides eSignature integration, unlimited storage, and the option to send fax blasts to multiple recipients.

But if you only plan to send occasional faxes, MyFax would suffice. It does the job and can fax documents securely without the hassle of using bulky machines or looking for a nearby Staples center. It’s also suitable for business faxing, as long as there’s no PHI involved.

iFax: Best Alternative to MyFax and FaxPlus

With FaxPlus and MyFax, you’re compelled to choose one that best suits your needs and preferences. But what if you can experience convenience and flexibility when faxing without compromising security? That’s what iFax is all about.

With iFax, you can fax seamlessly across platforms and even through your existing software or apps. Its programmable Fax API and Zapier integration make faxing through CRM systems like HubSpot and Zoho seamless and effortless. And since it’s HIPAA compliant, you can integrate faxing into your existing EHR or EMR system, whether Epic, Cerner, or NextGen.

So why look elsewhere when you can fax using iFax anytime? Book a demo or choose a plan.

Kent Cañas

Kent is a content strategist currently specializing in HIPAA-compliant online fax. Her expertise in this field allows her to provide valuable insights to clients seeking a secure and efficient online fax solution.

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