Nextiva vs. WestFax

Nextiva differs from WestFax in terms of pricing structures and features offered. Nextiva is a VoIP business communication suite with online faxing capabilities. WestFax is known for providing healthcare organizations with secure cloud faxing solutions.

Nextiva vs WestFax


 Price Per PageHIPAA ComplianceeSign on FaxFax OCRFax API

Nextiva vs WestFax: Feature Comparison

Nextiva vs. WestFax

Is WestFax more secure than Nextiva?

Regardless of your preferred fax service, you can count on Nextiva and WestFax to secure your most sensitive faxes. Nextiva, particularly its vFax, uses 256-bit SSL encryption and stringent physical security measures to protect your faxes from unauthorized access. It also stores them in SSAE-16 certified SOC II audited redundant data centers for uninterrupted service and disaster recovery.

WestFax, on the other hand, offers features like end-to-end encryption and secure cloud storage.

Which fax service is best for HIPAA-compliant faxing?

The answer is both. Nextiva and WestFax offer HIPAA-compliant faxing plans, making them suitable for handling sensitive faxes containing protected health information (PHI). 

Those in the healthcare industry can rely on these two fax services to uphold the standards set by HIPAA, ensuring the integrity and confidentiality of PHI while at rest and during transmission.

Nextiva vs. WestFax
Nextiva vs. WestFax

Which fax service supports eSignatures?

The answer is neither. You cannot use both Nextiva and WestFax to sign faxes electronically. If there is a need to do so, your best option for Nextiva would be to use a third-party eSignature application. 

With WestFax, you will have to sign faxes the old-school way by printing and signing them by hand.

API integration

Nextiva, as a WestFax alternative, does not support fax integrations through API. 

If you want to use API to establish seamless faxing and data exchange across different systems, the best option would be WestFax. The fax service has an enterprise Fax API for integrating fax capabilities into any data storage and management platform, including EMR and EHR systems.

Nextiva vs. WestFax
Nextiva vs. WestFax

Which fax service can convert faxes into machine-readable texts?

Fax OCR is all about effortlessly extracting text from scanned fax images, helping streamline workflows and improve work efficiency. This round goes to WestFax as it has the technology to identify and extract texts from faxes and convert them into edit-friendly and search-friendly versions. 

Nextiva does not support this functionality. 

Nextiva vs. WestFax

Nextiva vs WestFax Pricing

As an alternative to WestFax, Nextiva, particularly their vFax service, offers affordable pricing plans:

  • Essential: $7.95 per month with 500 pages
  • Professional: $13.95 per month with 1000 pages
  • HIPAA-compliant: Contact their sales team for more info

Meanwhile, WestFax‘s HIPAA FAX plan consists of 4 different pricing plans:

  • HIPAA Basic: $14.99 per month with 500 pages
  • HIPAA 1500: $39.95 per month with 1500 pages
  • HIPAA 3K: $69.95 per month with 3000 pages
  • Enterprise: Contact or call them for more info

Comparing Nextiva and WestFax

Although both Nextiva and WestFax offer HIPAA-compliant plans suitable for healthcare providers, the two services have unique features that set them apart. It all depends on which service can provide you with the features you need to streamline workflows and ensure compliance. 

Nextiva is best if you want a complete business phone application with the option to send and receive faxes. WestFax is suitable for businesses or organizations in need of a secure cloud fax platform with OCR capabilities and Fax API access.

Nextiva vs. WestFax

iFax is a better alternative to
Nextiva and WestFax

Integrated eSignature

Easily send signed fax documents to local and overseas recipients, saving you effort and time.

Programmer-friendly API

Enable faxing from existing business and software applications, tailoring systems to meet your custom needs.

Manage team accounts

Work as a team or collaborate with colleagues to streamline the faxing process.

Glad I found iFax

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.“

Jerry R., Telecommunications

“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

Syed H., Consultant Physician (Medical Practice)


The best fax service that works anywhere

Leave the fax machines behind and say hello to iFax, a reliable and secure platform that lets you send and receive faxes from any computer or mobile device.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

Yes, Nextiva offers dedicated mobile applications for Android and iOS users. However, it is important to note that its mobile applications focus on providing Voice over Internet Protocol (VoIP) service. Also, you cannot manage your faxes directly from any of these apps. 

To send and receive faxes using Nextiva, you will need to access your vFax dashboard, which requires a web or mobile browser like Safari or Chrome.

Yes, WestFax enables HIPAA compliance, which requires a monthly or yearly subscription to a particular HIPAA-compliant fax plan. WestFax offers these plans separately from its business fax plans. The good thing about this fax service is they are willing to enter into a legal agreement, acknowledging their responsibility to protect PHI and the repercussions of failing to do so.