Customize your fax setup with ease.

Configure your fax settings to match your business requirements and improve faxing quality.

Online fax configuration


Unlock a superior faxing experience with iFax

Adjust fax image quality - the quick and easy way

You don’t have to stress over blurry images or unreadable texts. Here’s how to improve the quality of your faxes using online fax configuration

  1. From your iFax dashboard, click New Fax.
  2. Upload your document. Once uploaded, click the drop-down option for adjusting fax quality at the top of the compose window (as shown in the image below).
  3. Choose any of these three options: Low, standard, or HD.

Note: Adjusting the fax image quality may incur additional charges. Prices may vary depending on the recipient’s country.

Stay on-brand while faxing

iFax allows you to send business faxes that match your existing branding. Add your logo and give your clients extra security satisfaction with the HIPAA badge seals and disclaimers on every fax you send.

Here’s how it works:

  1. On your new fax sheet, click on the vertical menu at the top right corner.
  2. Toggle Add Logo, Add HIPAA badge, and Add HIPAA Disclaimer to add them to your fax.

Note: You can configure your default faxing preference and logo settings by selecting General when you click on the setting icon at the bottom of the page.

Access preferred number for outgoing fax

Choose the fax number you want your recipients to see as you create your fax.  Here’s how to go about it:

  1. On your iFax dashboard, click New Fax 
  2. At the top of the compose window, navigate to the Fax as Dropdown.
  3. You will see all your fax numbers on the drop-down list
  4. Select your desired fax number. You can also create and configure a new fax number by selecting New Number on the dropdown list.

Whenever you create a new fax number, it automatically updates on your compose windows. This way, you can easily create and access your numbers without closing the new fax you composed. 

Choose the default paper size for your faxes.

  1. After clicking Compose Fax, click the three dots icon at the top-right corner of the compose window.
  2. Select Page Size.
  3. Set the paper size to LetterA4 or Legal.
  4. Alternatively, you can go to Settings > General > Preferences.
  5. Select your desired paper size under Page Options.

Set up a fax cover page

By default, the iFax app will include a default fax cover letter page in your fax message. If you want to set your preferred default cover page with pre-filled business details, here’s what you need to do:

  1. Click the cog or setting icon from your iFax web dashboard.
  2. Go to General > Fax Templates.
  3. Click the Default Template tab and select Edit beside the Cover Page toggle.

You can opt to remove the cover page entirely and other preferences by toggling them off.

Include a transmission receipt for every fax sent.

A transmission receipt serves as proof that your fax has been successfully delivered. With iFax, You can update your fax configuration to include transmission receipts on every email confirmation message.

Here’s how it works:

  1. On your dashboard, go to settings.
  2. Navigate to General > Preferences.
  3. Scroll down to Fax Receipt.
  4. Click the toggle switch next to Include transmission receipt.
Control the look and feel of your faxes
Experience the convenience of online faxing and have your faxes delivered exactly how you like it.