iFax helps healthcare teams securely send and receive faxes containing PHI without relying on fax machines, while meeting HIPAA requirements with built-in encryption, access controls, and audit logs.
SEND
HIPAA & SOC 2 Compliant
BAA
Included
EHR/EMR
Integrations
Intelligent
Routing
Developer
API
Highest rated fax software
iFax helps healthcare teams securely send and receive faxes containing PHI without relying on fax machines, while meeting HIPAA requirements with built-in encryption, access controls, and audit logs.
Built with safeguards and BAA support to meet healthcare data protection requirements.
Track every fax with timestamps, user activity, and document history for compliance visibility.
Securely send and receive faxes with encryption in transit and at rest across all devices.
iFax provides transparent pricing for HIPAA-compliant faxing, removing the complexity of managing hardware, maintenance, and telecom costs..
Whether processing referrals, prior authorizations, or large batches of medical records, pricing adapts to your workflow without fixed infrastructure limits.
Connect iFax through native integrations, extend workflows with Zapier, or use our fax API to securely send and receive HIPAA-compliant faxes within your healthcare systems.
Send and receive secure faxes from desktop, web, or mobile using HIPAA-compliant fax apps. Perfect for remote staff, clinics, and distributed healthcare operations.
Automatically direct incoming faxes to the correct department or provider based on predefined rules, reducing delays and manual effort.
Convert faxed documents into searchable text to quickly access patient data, claim details, and key information without manual review.
Ensure critical patient data reaches its destination with industry-leading delivery rates.
Access comprehensive audit trails and detailed transmission logs for every document, giving you the transparency needed to maintain strict HIPAA compliance and proof of delivery.
Port your existing claims or clinic fax numbers without downtime. Instantly provision new numbers for locations, teams, and service lines as needed.
International online fax numbers available. Fax numbers and porting currently available in the US, UK, and Canada.
Transmit high-volume medical records, lab reports, and diagnostic imaging without failure.
Our infrastructure is optimized to handle heavy data loads and extensive multi-page documents, ensuring that even the largest files are delivered quickly and without quality loss.
Streamline administrative tasks by integrating fax capabilities directly into your existing EHR/EMR systems via API.
Utilize smart routing and OCR technology to automatically direct incoming documents to the correct department or patient file, reducing manual handling and data entry errors.
"Unmatched efficiency and customer service"
The ability to send a fax from your email or the online dashbord makes everything beyond easy. And the customer service is unlike anything I have ever experienced from any type of company... read more
"Excellent Experience for our Healthcare Business"
We have had a great experience since we switched to Ifax. We have not had any issues with lost faxes, connection issues.
“A great and efficient product”
iFax is very simple to use and very reliable. I have used multiple fax services in my experience, and iFax has been proven to be the most reliable. They offer training anytime that is needed, and the iFax support team is great. I work with one of their account reps, Ray, as needs... read more
"Great way to have a fax without all the fax line hassle"
We decided to use iFax for our business because we needed a fax line, but couldn't justify spending hundreds to install the "necessary" equipment. After some research, we found iFax, and we are so happy with the ease... read more
"Streamlined Communication with iFax"
I’ve been using iFax and it has truly simplified the way I manage fax communications. The platform is secure, reliable, and incredibly easy to use, no clunky machines or extra steps. I especially appreciate how intuitive the interface is and how quickly documents are delivered.
Based on 370+ reviews
Compliance-Ready Faxing for
Regulated Environments
Replace manual, error-prone faxing with a secure, HIPAA-compliant online fax service. Send sensitive documents with confidence, reduce delays, and maintain compliance without relying on outdated systems.
HIPAA compliant
GLBA compliant
256-bit SSL encryption
Frequently asked questions
Yes. You can send and receive secure faxes directly from your computer using the iFax web dashboard or our dedicated desktop apps for Windows and Mac. All transmissions are protected by 256-bit AES encryption and TLS protocols, ensuring full HIPAA compliance without the need for a physical fax machine or phone line.
Absolutely. iFax is specifically engineered to handle Protected Health Information (PHI) and clinical records securely. We provide a signed Business Associate Agreement (BAA) for healthcare clients, a mandatory requirement for maintaining HIPAA compliance. Additionally, comprehensive audit trails and role-based access controls ensure that sensitive patient data remains secure and is only accessible to authorized personnel.
Yes, iFax is highly suitable for processing insurance claims and legal documents. Our platform provides legally binding proof of delivery and detailed transmission logs, which are critical for validating claims and legal correspondence. By digitizing this process, you can streamline workflows, reduce administrative bottlenecks, and ensure faster turnaround times for approvals and document exchange.
iFax offers a robust, developer-friendly RESTful API that allows for seamless integration with internal Case Management systems, EHRs (Electronic Health Records), and EMRs.
For our Enterprise plans, iFax guarantees a 99.95% uptime SLA. Our infrastructure is built for high reliability to ensure that critical healthcare communications and time-sensitive documents are delivered without interruption.
Yes. Our “Email-to-Fax” feature allows you to securely send and receive faxes directly from your email inbox. When configured correctly with a HIPAA-compliant email provider, our system uses TLS encryption to ensure that the transmission of PHI remains secure and compliant from your email out to the recipient’s fax machine.
Yes. When you sign up, you can choose your own local, toll-free, or international fax number from over 40 countries. If you already have an existing fax number, we also offer zero-downtime porting, allowing you to transfer your current number to the iFax platform without any service interruption.
Move your critical data exchange into a hardened, compliant cloud environment. Eliminate the risk of legacy servers, unencrypted lines, and hardware failures.