The main difference between FaxPlus and Faxage is the availability of HIPAA compliance. While both solutions will sign a BAA, FaxPlus only offers it for Enterprise customers. Meanwhile, FAXAGE will sign a BAA upon request from any customer, regardless of their plan.
FaxPlus and FAXAGE Comparison
Faxage vs FaxPlus | |||||
Price per page | HIPAA Compliance | Fax Numbers | eSignature Tool | Fax API | |
Faxage | 5¢ | Yes | Local, Toll-Free | Yes | Yes |
FaxPlus | 4¢ | Yes | Local, Toll-Free, and Vanity | Yes | Yes |
Keep reading for our full FAXAGE vs FaxPlus comparison.
Security
FAXAGE uses industry-leading TLS/SSL encryption for its online, API, and email fax solutions. It also implements email fax PGP support and utilizes AES-encrypted passwords to protect fax PDFs. You can also opt to have received faxes delivered with a secure link rather than attachments. These security measures prevent unauthorized access to your faxes and safeguard patient information.
Not to be left behind, FAXAGE alternative FaxPlus implements 256-bit AES encryption and TLS 1.3 encryption. It has 2FA (two-factor authentication), SSO (single sign-on) and Swiss-grade privacy protection. It uses ISO/IEC 27001-certified data centers and implements data residency and document retention.
HIPAA Compliance
HIPAA compliance is crucial for healthcare document faxing since you’re exchanging protected health information (PHI). A solution must have robust security features and privacy measures to become HIPAA compliant. It must also be willing to sign a BAA (Business Associate Agreement) with the client. Moreover, there must be audit trails available and regulated user access.
FaxPlus and FAXAGE both offer HIPAA-compliant plans that meet the above requirements. FaxPlus offers this with their Enterprise Plan, while FAXAGE provides it for all their fax service plans.
Device Applications
FAXAGE lets you send and receive faxes via email, web interface, fax API, mobile app, and print-to-fax. You can fax from any device and software, making this fax service a convenient and versatile solution.
Likewise, as an alternative to FAXAGE, FaxPlus offers a mobile fax app compatible with iPhone and Android phones. It also has a desktop application for both Mac and Windows. You can also use any email client to send a fax and use API to integrate FaxPlus into any CRM system or business app.
ESignatures
Both FaxPlus and FAXAGE let you sign faxed documents within their mobile apps. For FaxPlus, you can insert a handwritten signature or sign by checkmark.
Faxplus alternative, FAXAGE, also allows adding electronic signatures. After downloading its app on Android or iOS, you can immediately sign a fax using its built-in electronic signature tool.
Fax Broadcasting
FaxPlus has a fax broadcasting feature for simultaneously sending faxes to multiple recipients. There’s also an option for you to create different broadcast groups for targeted campaigns.
Likewise, FAXAGE supports bulk fax deliveries. However, you must note that this functionality is only available when you opt for a Volume plan. Since this fax service bills by the minute, you can send up to 5000 minutes per line.
Fax Numbers and Porting
FaxPlus gives you a dedicated toll-free number or a vanity fax number that you can use to increase business credibility. You can also port your existing number for free. Vanity fax numbers cost $19.99 each, while extra toll-free or local fax numbers are $4.99 each. They also have a multiple fax numbers management dashboard to help you organize your fax numbers.
As an alternative to FaxPlus, FAXAGE provides local and toll-free numbers that cover the entire United States and Canada. You can also port your existing number for a $10 one-time fee. You have virtual fax numbers that enable you to send multiple faxes simultaneously, even if you only have a limited number of fax lines.
Pricing and Plans
FaxPlus offers four plans starting at $8.99 monthly for the Basic plan, with 200 free pages. This includes one fax number, unlimited fax storage, and one user. Their most popular plan is the Business package, which has 1000 free pages for $34.99. It enables a team setup with up to five users and comes with an admin dashboard and multiple fax numbers. Meanwhile, its Enterprise plan has 4,000 free pages for $99.99 monthly. You’ll also get access to Zapier integrations and ensure HIPAA compliance with its secure faxing and data residency.
FAXAGE has different plans that cater to the specific needs of individuals, businesses, and even other service providers. Individual plans start at $3.49 per month, while Business plans start at $19.95 per month. There’s a $5 setup fee, regardless of the plan. Volume faxing has a monthly base fee of $64.95 per line.
Comparing FaxPlus and FAXAGE
FaxPlus and FAXAGE are both great cloud faxing solutions with extra features dedicated to companies with heavy faxing needs. They adopt the latest security measures and provide HIPAA compliance for companies who need it.
However, FaxPlus will only provide a signed BAA to its Enterprise clients, while FAXAGE will sign a BAA upon request, regardless of your plan of choice. This makes the latter the ideal fax service for solo or small practices that need an affordable HIPAA-compliant faxing solution.
Meanwhile, FaxPlus stands out with its enterprise features, especially the option to purchase a vanity number.
Faxplus vs Faxage: Is There a Better Alternative?
While FaxPlus and FAXAGE are great options, there’s always room for one more. Consider iFax as another alternative for your online faxing needs.
After all, faxing with iFax means having your faxes delivered on time. You can also send broadcast faxes for as low as 1¢ per page and use API or Zapier to send faxes directly using any of your existing applications. More importantly, you can use our HIPAA-compliant secure faxing solution to ensure the privacy and confidentiality of every fax you receive and send.
Start faxing now, or contact our sales team to request a quote.
