HelloFax vs FaxZero

HelloFax, now called Dropbox Fax, offers a more complete solution for professionals and businesses, given its advanced faxing capabilities but FaxZero is best if you’re only going to fax occasionally.

hellofax vs faxzero

COMPARING HelloFax and FaxZero

 Price per pageHIPAA Compliance256-bit EncryptioneSignature ToolFax API

FaxZero vs HelloFax: Detailed Feature Review

HelloFax vs FaxZero

HelloFax and FaxZero approach security differently

As a FaxZero alternative, HelloFax or Dropbox Fax is the more secure online faxing service. It uses TLS encryption, two-factor authentication (2FA), and 256-bit Advanced Encryption Standard (AES) to protect faxes from possible security breaches.

FaxZero says that it keeps its software up to date to prevent exploits. It uses encryption and HTTPS protocols for user information. Outbound faxes are protected using either TLS or SSL encryption.

HelloFax and FaxZero don’t provide mobile apps

While HelloFax doesn’t let you fax using a mobile app, you can still fax using your smartphone through its email-to-fax feature. To use this, you need to avail of a paid plan. Once you subscribe, you can use your email client on your phone, compose a new email, and follow HelloFax’s instructions on sending email to fax

As an alternative to HelloFax, FaxZero lacks dedicated apps for mobile devices. Still, it makes faxing from mobile possible by loading its web app on your mobile browser.

HelloFax vs FaxZero
HelloFax vs FaxZero

FaxZero does not support integrated eSignatures

HelloFax supports digital signatures. It has an integrated form-filling and eSignature tool, which makes signing documents easier. 

FaxZero does not have any advanced document editing and management capabilities. You cannot use this fax service to digitally sign faxes before sending them over to your recipients.

HelloFax is a great Faxzero alternative for Fax APIs

As an alternative to FaxZero, HelloFax provides better integrations through the Dropbox Fax API.  You can request up to 10 files, 30 MB size, and a maximum of 200 pages. FaxZero doesn’t provide developer APIs.

FaxZero doesn't do much with number porting and offering

HelloFax can assign you a fax number from the US, UK, and Canada. FaxZero doesn’t offer.

HelloFax also allows number porting for US and Canadian customers with Professional and Small Business plans. Should you wish to do so, you must submit a request from its website. Additionally, it charges a $60 one-time porting fee per line.

FaxZero doesn’t offer number porting. You cannot port your existing fax number into the service to allow incoming faxes.

Both services don’t offer 24/7 live chat or phone support.

HelloFax has an online help center, which answers basic faxing queries like how to port a number or what to do when a fax line is busy. You can also submit a request if your question is not answered on the FAQ.

FaxZero also has an FAQ online, which covers the usual faxing questions. The vendor also provides an email address for support. 


Pricing and plan comparison

HelloFax offers free and paid plans that support international faxing. The lowest-paid plan costs $9.99/month. For high-volume faxing and all HelloFax features, choose the small business plan for $39.99, which will give you 1000 fax pages.

Sending a fax to the US and Canada is free through FaxZero. Also, it offers premium faxing with no watermarks and cover pages at $2.09 per fax, with a maximum of 25 pages. International faxing is limited to 15 pages, with rates varying per country.


FaxZero is a cost effective alternative to HelloFax

HelloFax offers a more complete online faxing solution. Its paid plans will cost you more, but you can start by signing up for a free account. If your business requires sending and receiving faxes regularly and in high volumes, this provider is a better option than FaxZero.

FaxZero is best for individuals who only need to send an occasional fax. Given that it’s a free service, you can’t expect to set up online fax numbers or port existing numbers to receive faxes. Also, there’s no option for you to sign faxes or integrate faxing into existing applications.

If the five pages that HelloFax offers in its free plan aren’t enough, then you can consider FaxZero.

Read: 16 FaxZero Alternatives You Should Consider

Why iFax is the Best
FaxZero and HelloFax Alternative

Premium Trial

Enjoy a week’s worth of complete premium feature access to send, receive, and process faxes, including those that contain multiple pages.

HIPAA Compliant

Stay one step ahead in security with the HIPAA Seal of Compliance so you can confidently send faxes containing sensitive health information.

Cost Effective

Get 24/7 live chat, cloud storage and sync, team account setup, fax by email, and unlimited fax broadcasting for as low as $0.01 a page.

“I would definitely recommend them”

“Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
Shamin R.
Digital Marketing Mentor

“Cloud-Based Faxing”

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

“I compared the most popular online fax services iFax is overall the best value and feature rich!”

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

Omar C., IT Expert (Non-Profit)


Switch to iFax for more at a lesser price

Companies of all sizes choose iFax over the others not just because it's affordable but it gives them better control and faxing flexibility with their existing systems.
“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)