OpenText vs iFax: Fax Features Comparison

iFax stands out in providing industry-compliant fax solutions for businesses of any scale. Meanwhile, OpenText mostly caters to organizations with enterprise content management systems.

OpenText vs iFax

Why businesses choose
iFax over OpenText’s Fax Service

Device Friendly

iFax stands with its user-friendly interface that is available on web platforms and mobile devices.

Scalable Plans

iFax offers faxing plans that fits every business size with provisions that allow budget friendly faxing as demands grow

Free Fax Number

Get a free fax number when you sign up for an iFax account or port your existing fax number to iFax for free.

iFax VS OpenText

 Price per pageFree HIPAA ComplianceFree 256-bit Encryption

Fax Broadcasting

Free Fax Number with Plans

Fax Features Comparison

iFax vs OpenText Pricing

OpenText pricing plans

OpenText has four digital fax products, so its pricing depends on the type of product and features you want. The pricing for OpenText™ XM Fax™ starts at $0.03 per page for outgoing faxes and $0.02 per page for incoming faxes. It’s also worth noting that OpenText caters primarily to enterprise-level businesses. 

iFax pricing plans

iFax offers the cheapest HIPAA fax solution, starting at $0.01 per page. Our subscription-based platform has three flexible plans, each including a fixed number of monthly fax pages. Meanwhile, Pro users who subscribe annually for $25 a month get 2 months free and unlimited access to features like HIPAA-compliant faxing, branded company fax pages, Zapier integration, and developer API.

“Our organization has been using this iFax service for a few months now, and it has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
Shamin R.
Digital Marketing Mentor

iFax allows large-scale fax broadcasting

iFax provides a fax broadcasting solution ideal for businesses aiming to reach customers on a larger scale. With costs as low as $0.01* per page, our cloud fax solution offers maximized profitability and efficiency. Marketers can also send personalized fax broadcasts to specific target audiences.

OpenText does not currently offer fax broadcasting.

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.”
Jerry Manager
OpenText vs iFax
OpenText vs iFax

iFax is fully compliant with HIPAA with free BAA signing

iFax proudly underscores its commitment to HIPAA, reflecting comprehensive procedures aligned with the Health Insurance Portability and Accountability Act. Our robust faxing solution also offers free Business Associate Agreement (BAA) signing, so you don’t have to worry about additional costs.

OpenText’s platform also facilitates HIPAA compliance. It employs symmetric 128-bit AES encryption with its keys rotated for 30 days. Also, it follows an immediate document deletion approach, purging documents once transmitted. OpenText also has independent third parties assess its cloud fax services annually to align with regulatory changes and other industry requirements.


“Overall, iFax is easy to use, and I like it. I work in the health industry. It is important for me to have software with HIPAA compliance. It is worth to pay money to be compliant.”
Natsumi M. Business Owner

The iFax dashboard is novice and expert frinedly

iFax simplifies fax management with an intuitive dashboard, consolidating incoming and outgoing faxes for effortless monitoring. New users can send faxes shortly after account setup, while those with more advanced fax experience can tailor the platform’s configurations to suit their needs.

In contrast,

OpenText’s MyPortal dashboard offers insightful analytics, enabling users to track their faxes. It also aids in early issue detection, which is crucial for prompt resolution.


“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”

Jared Walker, Founder

OpenText vs iFax
OpenText vs iFax

iFax offers scalable enterprise fax APIs with 24/7 support

iFax offers a dynamic API suitable for startups seeking expansion and established enterprises, helping facilitate a scalable faxing solution aligned with business growth. With iFax, users can fully leverage online faxing benefits without concerns about workflow interruptions.

Meanwhile, OpenText empowers users to craft engaging enterprise applications for business needs, enrich existing on-premises investments with fresh features, or swiftly expand solutions into the cloud.


“The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

Omar C.

Choose iFax for easy
team fax integration

Deploy an easy solution that simplifies faxing for any one in your team.
“Game Changer”

“Overall experience is amazing. We are not submitting documents to government agencies as they are completed without waiting weeks for the mail service to deliver them. Clients lives will be greatly impacted for the better as this has cut out waiting time. The ease of setup and the ability to send fax directly from my computer without having a dedicated phone line.”

Phillip B., Team Leader (Non-Profit)