Opentext vs. SRFax

The main difference between OpenText and SRFax is their features and target audience. OpenText offers comprehensive solutions to organizations seeking a broader range of digital fax deployment options. SRFax is known for providing HIPAA-compliant faxing to businesses of any scale.

opentext vs srfax


 Price Per PageHIPAA ComplianceeSign on FaxMobile AppsFax API
OpenTextCustom pricingYesNoYesYes

Deep Dive Into OpenText vs SRFax

Opentext vs. SRFax

Which fax service is more secure?

OpenText uses TLS and 256-bit Advanced Encryption Standard (AES), a symmetric block cipher that encrypts and decrypts fax data. Its XM Fax solution also keeps content secure by delivering notifications of transmission statuses directly to email.

As an alternative to OpenText, SRFax also uses 256-bit AES, and aside from that, it uses Secure Sockers Layer (SSL) and Pretty Good Privacy (PGP) encryption for more robust security.

Which fax service is HIPAA compliant?

Both OpenText and SRFax enable HIPAA compliance and can readily provide clients with a signed Business Associate Agreement (BAA). Healthcare providers transmitting and handling protected health information (PHI) can count on these services to reduce compliance risks, avoiding fines and reputational damages.

Opentext vs. SRFax
Opentext vs. SRFax

Faxing on mobile and desktop

OpenText enables faxing from computers and mobile devices running on iOS and Android. It can also deliver faxes directly to your email inbox for simplified and timely transactions.

SRFax, on the other hand, allows faxing from your existing email account, mobile device, or web app. It’s convenient to use since it lets you fax from anywhere without needing to pay for a dedicated phone line.

Fax broadcasting and scheduling

OpenText and SRFax both support fax broadcasting and scheduling, enabling users to run fax campaigns by sending a fax to a targeted list of recipients. You can also use either service to schedule when you’ll send the faxes, giving you the option to define a specific date and time of delivery. 

Opentext vs. SRFax
Opentext vs. SRFax

API-driven automations

OpenText offers several cloud storage integrations, such as Microsoft Azure, Amazon Web Services (AWS), and IBM Cloud. This allows users to send and receive faxes directly from their cloud storage accounts, eliminating the need to transfer files manually between different systems.

Alternatively, SRFax offers cloud storage integrations with Google Drive, Dropbox, and OneDrive. It also supports integrations with several automation providers, such as Zapier, Microsoft Power Automate, and IFTTT.

Opentext vs. SRFax

OpenText and SRFax Pricing

OpenText offers flexible pricing plans with an excess fee of 7¢ per additional page in every plan, and all of their plans come with HIPAA compliance.

  • FaxPro 100: $10.95/month with 100 pages
  • FaxPro 300: $14.95/month with 300 pages
  • FaxPro 1000: $49.95/month with 2,000 pages
  • Custom Plan: tailored to your needs

SRFax, on the other hand, tailors its pricing to meet your diverse needs.

  • Basic Plus: $11.45/month with 200 pages
  • Standard Lite: $14.90/month with 500 pages
  • Standard: $21.80/month with 800 pages

Which Fax Service Is Better, and Why?

In comparing OpenText and SRFax, it’s crucial to consider the features that differentiate the two services and, from there, decide which one is more capable of meeting your unique faxing needs. If you want broad faxing options that can fax digitally and on-premise, go with OpenText. If you aim to ensure HIPAA and PHIPA compliance for a cost-effective price, consider choosing SRFax.

Opentext vs. SRFax

iFax is the best alternative to SRFax and Opentext

Send fax
by email

With iFax, faxing through Gmail, Outlook, and other existing email clients is never a problem. It automatically converts documents into a fax-friendly format and delivers them straight to your recipients.

Custom integrations

iFax provides an API for developers to integrate faxing into software systems and business applications. It also supports Zapier and Hubspot integrations, making it easier to accomplish various faxing tasks.


Easily navigate through iFax's intuitive and responsive user interface and take complete control of the way you fax. Eliminate confusion with customizable options and visually prominent fax settings.

Glad I found iFax

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.“

Jerry R., Telecommunications

“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

Syed H., Consultant Physician (Medical Practice)


Switch to iFax for unparalleled
fax workflows

Stay ahead of the faxing game, and don't let those clunky machines keep you from streamlining your communication processes. iFax can help elevate your productivity to reach new heights.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

Yes. OpenText and SRFax support EMR and EHR integrations through their respective healthcare solutions. These solutions are designed to help businesses and large organizations manage vast amounts of patient data.

No. SRFax charges a one-time fee of $25 for porting existing fax numbers into their service. 

OpenText’s Digital Fax is a communication suite comprised of four robust fax solutions, namely:

OpenText™ RightFax – Fast and easy digital faxing with custom workflows and integrations.
OpenText™ Fax2Mail™ – Simplifies fax exchange by eliminating the need for on-premise hardware.
OpenText™ RightFax™ Connect – Provides hybrid faxing, eliminating complex telephony and capacity restraints.
OpenText™ XM Fax™ – Integrates digital faxing with email, MFPs, desktops, and back-end business apps.