Online Fax Service
SRFax has pros worth knowing and cons worth considering. We reviewed and rated it across every category, so you know exactly where it delivers and where it doesn’t.
3.8 out of 5
Overall Rating
Starting Price: $12.60/month
Pages Included: 200/month
HIPAA Compliant: Yes (BAA included)
Free Trial/Plan: Not available
Best for: North American healthcare
SRFax is an online fax service offering HIPAA and PHIPA-compliant faxing for healthcare and businesses in the US and Canada. Instead of a traditional fax machine, it lets users send a fax via email or a secure web portal, accessible on computers and other Internet-enabled devices.
Reviews for SRFax highlight its strong PHIPA and HIPAA compliance focus, making it a reliable option for regulated industries that require secure document handling.
Yes. SRFax is commonly used in healthcare environments for secure PHI faxing and is considered HIPAA-compliant. It uses encrypted transmission (including SSL) and provides a Business Associate Agreement (BAA) upon request.
SRFax is best suited for organizations and businesses in North America that prioritize compliance and reliability over modern features.
SRFax offers its healthcare fax solutions in multiple pricing tiers based on use case.
All SRFax plans include unlimited storage, multi-user access, unlimited authorized email addresses, and free PGP encryption.
Note that SRFax does not offer a free trial, so billing starts immediately. Each additional fax number costs $4.95 per month, and porting an existing fax number requires a one-time $25 fee with a transfer time of about 10 to 15 business days.
How does iFax compare? Starting at $24.99 per month, iFax’s HIPAA-compliant plans include a 7-day trial, free fax number, and faster porting times.
Plan | Monthly Pricing | Pages Included | Cost Per Extra Page |
Healthcare Lite | $12.60 | 200 | $0.05 |
Healthcare Basic | $16.05 | 500 | $0.05 |
Healthcare Basic Plus | $22.95 | 800 | $0.05 |
Healthcare Standard | $41.35 | 1,500 | $0.05 |
Healthcare Professional | $137.90 | 5,000 | $0.05 |
Rather than listing every feature, here is a quick SRFax review and breakdown of what actually holds up in regular use and what leaves room for improvement.
Sends and receives faxes directly via email with PDF delivery, though it lacks the advanced automation and mobile fax apps for streamlined faxing.
Includes SSL and PGP encryption for strong data protection, but setup and configuration can be a bit overwhelming for non-technical users.
Provides a free BAA upon request and meets regulated industry requirements, though compliance tools are fairly basic beyond the core standards.
Offers a solid REST API for fax integrations, but requires developer resources since there are no plug-and-play ecosystem integrations.
Provides direct phone support from a real support team. Response speed can vary depending on the complexity of the inquiry and the time of day.
Both iFax and SRFax provide HIPAA-compliant faxing, but iFax goes further with broader business tools, mobile app access, a premium trial, and a free Business Associate Agreement (BAA).
iFax also features AI-assisted faxing, unlimited fax broadcasting, seamless email-to-fax, and faster onboarding. Its REST API and integrations streamline workflows while securely handling sensitive healthcare data.
SRFax puts functionality first over design. Its interface appears dated, lacks a dedicated mobile app, and prioritizes utility over visual refinement. It emphasizes reliable fax delivery over modern interface visuals.
What stands out is reliability and support. Users have access to real human phone support, a straightforward faxing process, built-in security features, and an email-to-fax service API that offers full control and scalability.
In Summary, SRFax best suits healthcare and regulated teams that prioritize reliability, compliance, and responsive human support, with modern interface design and mobile access as secondary considerations.
Disclaimer: This is an SRFax review published by iFax, an alternative HIPAA-compliant fax service. Ratings are based on independent evaluation and do not reflect user-submitted reviews. We’ve highlighted SRFax’s strengths to support an objective comparison and help you make an informed decision.
Yes. SRFax supports PHIPA compliance with encrypted faxing, access controls, audit logs, and provides BAA or equivalent documentation for regulated healthcare use.
Yes. SRFax provides a BAA for healthcare and regulated users, typically available upon account setup or request.
No. SRFax does not have dedicated fax apps for iPhone, Android, and other mobile devices.
Yes. SRFax supports email-to-fax functionality, allowing users to send faxes directly from their email client.
SRFax benefits include HIPAA and PHIPA-compliant faxing, encryption, audit logs, access controls, email-to-fax, and a responsive support team.
SRFax Is Reliable. iFax Takes It Further
Same compliance, better experience. See why businesses choose iFax over SRFax.
