Retarus vs. WestFax

The main difference between Retarus and WestFax is their scope and pricing. Retarus is more suitable for large enterprises needing a more comprehensive communication solution, while WestFax is best for HIPAA-compliant faxing on a budget.

Retarus vs WestFax


 Price Per PageHIPAA ComplianceeSign on FaxFax OCRFax API
RetarusCustom pricingYesYesYesYes

Deep Dive Into Retarus vs WestFax

Retarus vs WestFax

Which fax service is more secure?

Retarus utilizes AES 256-bit, X.509, or PGP to encrypt files while employing Transport Layer Security, HTTPS transfers, and virtual private networks (VPN) for secure data transfers. Users can request to encrypt all incoming faxes in the Retarus Enterprise Cloud. 

Meanwhile, WestFax offers similar security features. It uses 256-bit Advanced Encryption Standard (AES) and Transport Layer Security (TLS) 1.3 encryption to protect faxes in storage and transit. The ISO/IEC 27001, PCI-DSS level 1, SOC 2 Type 2, and HITRUST-certified service also offer security routing tools, such as PGP security and FTP access. 

Which fax service is HIPAA compliant?

Retarus and WestFax are HIPAA-compliant fax providers offering a Business Associate Agreement (BAA) for healthcare providers and organizations that wish to use their service.

Retarus vs WestFax
Retarus vs WestFax

Retarus is better at eSigning faxes

Retarus offers the option to sign faxes electronically, ensuring information authenticity and integrity. The fax service lets you sign and tamper-proof documents in different formats. WestFax’s lack of eSigning capability limits its ability to provide the same level of security.

Both can fax-enable apps using API

As a WestFax alternative, Retarus allows its users to choose from SOAP, REST, and other development functions. With the help of its Fax API, users can extend their faxing capabilities across multiple software systems. 

On the other hand, WestFax offers a robust API that users can integrate into their respective systems. Unfortunately, users must subscribe to its HIPAA 1500 and Fax 1500 plans and above to acquire API access.

Retarus vs WestFax
Retarus vs WestFax

Fax Broadcasting and Scheduling

Simplify faxing to multiple recipients by broadcasting them. Both Retarus and WestFax offer such capability, making it easier to fax documents to multiple recipients simultaneously.

That’s not all. These two fax services can schedule faxes for later, so you will never have to worry about sending a fax at an inconvenient time.

Effortless fax-to-text conversions

Whether it’s Retarus or WestFax, extracting texts from faxes is easy. Utilizing the capabilities of OCR technology, you can count on these fax services to take the hassle out of converting non-editable fax files into machine-readable texts.

Retarus vs WestFax
Retarus vs WestFax

Retarus and WestFax Pricing

Retarus does not explicitly display its pricing and plans. To avail of their service, you’ll need to contact them first and discuss your needs and requirements. You can also request a free trial to test their service.

WestFax, on the other hand, offers four different plans:

  • Basic: $8.99 per month with 500 pages
  • FAX 1500: $29.95 per month with 1500 pages
  • FAX 3K: $59.95 per month with 3000 pages
  • Enterprise: Tailored to specific business requirements

Their basic plan suits entrepreneurs. FAX 1500 suits small offices, while FAX 3K is best for larger organizations.

Is WestFax a better Retarus Alternative?

Choosing between WestFax and Retarus ultimately boils down to which fax solution can provide the features and capabilities that best meet the unique needs of your business or organization. If your objective is to ensure HIPAA compliance while saving costs, WestFax would suffice. 

Retarus is the better option, especially if you want to sign faxes electronically without using a third-party eSignature service. Or, you can switch to iFax.

Retarus vs WestFax

iFax is a cost-effective alternative to Retarus and WestFax

Scalable fax solutions

iFax provides the same level of reliability and functionality at a fraction of the cost, making it an ideal choice for businesses looking to save on their faxing expenses.

Effortless fax integrations

Ensure effortless integration processes, saving time and resources. Our API, Zapier, HubSpot, and Google Workspace integrations make faxing from existing apps and systems a breeze.

Flexible monthly subscriptions

Maximize savings by choosing a plan that best fits your faxing needs and usage. Stop wasting money on additional setup costs and overage fees.

Glad I found iFax

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.“

Jerry R., Telecommunications

“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

Syed H., Consultant Physician (Medical Practice)


Switch to iFax to start streamlining your fax processes 

From sending fax broadcasts to managing team inboxes, iFax offers a complete suite of tools and features that make faxing secure and efficient.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

If secure and HIPAA-compliant faxing is what you need, consider choosing iFax instead. Aside from employing the safeguards necessary to protect sensitive health information, iFax utilizes advanced security features such as military-grade encryption, 2FA authentication, and single sign-on (SSO) to ensure user data privacy and protection.

With our fax service, you can streamline workflows and achieve better work productivity. Best of all, there’s no need to go through the hassle of operating fax machines or looking for nearby fax centers.