Every fax containing PHI is encrypted in transit and at rest using AES-256. Access logs track user activity, timestamps, IP addresses, and document actions for full audit readiness.
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HIPAA & SOC 2 Compliant
BAA
Included
EHR/EMR
Integrations
Intelligent
Routing
Developer
API
Highest rated fax software
Every fax containing PHI is encrypted in transit and at rest using AES-256. Access logs track user activity, timestamps, IP addresses, and document actions for full audit readiness.
Administrative, technical, and physical safeguards included. BAA available.
Access logs record user identity, timestamps, IP addresses, and all document actions for end-to-end audit readiness.
Every fax is verified, logged, encrypted, and retained according to your organization’s policy.
Stop overpaying for analog lines and “per-page” overages on legacy servers.
Whether you process 50 or 5,000,000 documents a month, our usage-based model scales with your business.
Secure Cloud Faxing for Enterprise Healthcare Workflows
Connect iFax to your EMR using our native integrations, or extend connectivity to any system using our API or Zapier. Whether you choose a built-in connection or a custom workflow, iFax adapts to how your team works.
Teams can send and receive sensitive documents across devices; desktop, mobile, or web. Perfect for remote adjusters, field agents, and telehealth providers.
Eliminate manual sorting. Automatically route inbound faxes to the correct department, case manager, or branch based on the fax number or barcode.
Stop manual data entry. Automatically convert incoming fax images into searchable text. Instantly locate claim numbers, patient names, or custom-defined data points across your entire document history to significantly reduce processing time.
Everything you get from modern, HIPAA-compliant healthcare faxing.
Ensure critical patient data reaches its destination with industry-leading delivery rates.
Access comprehensive audit trails and detailed transmission logs for every document, giving you the transparency needed to maintain strict HIPAA compliance and proof of delivery.
Port your existing claims or clinic fax numbers without downtime. Instantly provision new numbers for locations, teams, and service lines as needed.
International online fax numbers available. Fax numbers and porting currently available in the US, UK, and Canada.
Transmit high-volume medical records, lab reports, and diagnostic imaging without failure.
Our infrastructure is optimized to handle heavy data loads and extensive multi-page documents, ensuring that even the largest files are delivered quickly and without quality loss.
Streamline administrative tasks by integrating fax capabilities directly into your existing EHR/EMR systems via API.
Utilize smart routing and OCR technology to automatically direct incoming documents to the correct department or patient file, reducing manual handling and data entry errors.
Trusted by Regulated Teams Across Industries
Based on 370+ reviews
Trusted by 5 million+ users
Secure cloud faxing for every regulated industry.
Protect PHI throughout the entire lifecycle. Enforce access control. Maintain audit-ready logs. Replace paper risk and hardware failures with a hardened, compliant infrastructure.
HIPAA compliant
GLBA compliant
256-bit SSL encryption
Frequently asked questions
Yes. You can send and receive secure faxes directly from your computer using the iFax web dashboard or our dedicated desktop apps for Windows and Mac. All transmissions are protected by 256-bit AES encryption and TLS protocols, ensuring full HIPAA compliance without the need for a physical fax machine or phone line.
Absolutely. iFax is specifically engineered to handle Protected Health Information (PHI) and clinical records securely. We provide a signed Business Associate Agreement (BAA) for healthcare clients, a mandatory requirement for maintaining HIPAA compliance. Additionally, comprehensive audit trails and role-based access controls ensure that sensitive patient data remains secure and is only accessible to authorized personnel.
Yes, iFax is highly suitable for processing insurance claims and legal documents. Our platform provides legally binding proof of delivery and detailed transmission logs, which are critical for validating claims and legal correspondence. By digitizing this process, you can streamline workflows, reduce administrative bottlenecks, and ensure faster turnaround times for approvals and document exchange.
iFax offers a robust, developer-friendly RESTful API that allows for seamless integration with internal Case Management systems, EHRs (Electronic Health Records), and EMRs.
For our Enterprise plans, iFax guarantees a 99.95% uptime SLA. Our infrastructure is built for high reliability to ensure that critical healthcare communications and time-sensitive documents are delivered without interruption.
Yes. Our “Email-to-Fax” feature allows you to securely send and receive faxes directly from your email inbox. When configured correctly with a HIPAA-compliant email provider, our system uses TLS encryption to ensure that the transmission of PHI remains secure and compliant from your email out to the recipient’s fax machine.
iFax offers flexible pricing tiers to suit different needs. Enterprise plans include advanced features like single sign-on (SSO), dedicated account management, and the 99.95% uptime SLA.
Yes. When you sign up, you can choose your own local, toll-free, or international fax number from over 40 countries. If you already have an existing fax number, we also offer zero-downtime porting, allowing you to transfer your current number to the iFax platform without any service interruption.
Infrastructure built for PHI and PII security.
Move your critical data exchange into a hardened, compliant cloud environment. Eliminate the risk of legacy servers, unencrypted lines, and hardware failures.