A Private Branch Exchange (PBX) is a private telephone network used within an organization to manage internal and external calls. It allows businesses to handle multiple phone lines and provides features like call routing, voicemail, and conferencing.
Traditional PBX systems relied on analog connections, but modern PBX solutions often use VoIP technology, making them more scalable and cost-effective. Cloud-based PBX systems, known as hosted PBX, eliminate the need for on-premises hardware.
