Biscom vs iFax: Fax Service Comparison

Security

Biscom offers a comprehensive suite of security features, including FIPS 140-2 AES 256-bit encryption, ideal for Federal Government agencies, enterprises, and privacy-conscious users. The multi-tenant structure ensures each customer has a separate cloud space, while pseudonymization aids GDPR compliance by disassociating files from owners. The digital fax provider offers robust data protection with strict data separation and automatic virus and malware scanning for uploads and downloads.

Meanwhile, iFax utilizes military-grade AES encryption, leveraging advanced cryptographic techniques. With proper security measures in place, it ensures the comprehensive protection of fax transmissions during transits and while in storage. iFax’s robust layers of security offer unparalleled privacy, highlighting its steadfast dedication to protecting sensitive information and maintaining user confidentiality.

User Experience

Biscom’s fax platform offers a user-centric experience with an innovative alternative delivery engine. This feature enables intelligent re-routing of faxes as digital deliveries, incorporating the advantages of a secure file transfer solution. This includes features such as email notifications, high-resolution or native file transmission, and expedited fax deliveries.

On the other hand, iFax streamlines fax management through its intuitive cross-platform app dashboard, conveniently bringing together incoming and outgoing faxes for seamless monitoring. With it, new users can send faxes soon after setting up an account. Those with a more extensive fax background can personalize or update the default fax configurations to match their specific requirements.

HIPAA Compliance

Biscom ensures HIPAA fax compliance through automated routing of incoming faxes, role-based permissions, user authentication, customizable cover pages, and comprehensive transaction logs. The platform also offers email notifications, secure archiving, real-time status monitoring, and preventive alerts, providing a robust and streamlined HIPAA-compliant faxing solution.

iFax, in contrast, highlights its steadfast dedication to HIPAA compliance, showcasing its adherence through robust administrative and technical safeguards. Also, our resilient online faxing solution goes a step further with its free Business Associate Agreement (BAA) signing, sparing you from worrying about additional costs.

Device Applications

Biscom’s device applications facilitate faxing from iPads, iPhones, and Android devices via their fax server or hosted fax service. Users can fax  PDFs, JPGs, TIFFs, and Microsoft Office documents from apps like Gmail and Dropbox. Received faxes can be opened and saved in compatible apps like Adobe Acrobat Viewer and Dropbox, enhancing document accessibility and management.

iFax provides remarkable device compatibility by transforming your Windows and Mac computers, Android and iOS smartphones, and other portable devices into virtual fax machines. This extensive mobile support guarantees effortless faxing across various platforms, seamlessly addressing a wide range of user requirements and preferences.

ESignatures

It’s important to note that while offering robust solutions for secure document transmission and data management, Biscom Cloud Fax does not support direct digital document signing. A third-party solution is needed to affix signatures on faxes.

Meanwhile, iFax offers a comprehensive platform, helping streamline the document signing process. Its integrated eSignature feature ensures a seamless and secure signing experience. You can also request signatures from signatories across different locations while staying confident about the legitimacy of each transaction.

API and Developer Support

Biscom’s FAXCOM SDK facilitates application integration with Windows and Linux FAXCOM Server solutions. It offers versatile interfaces, from simple fax tasks to complex production applications, catering to various developer needs.

iFax, on the other hand, provides a flexible and developer-friendly RESTful API ideal for businesses of any scale or size. Our fax solution also ensures uninterrupted workflow, allowing users to harness the advantages of online faxing seamlessly.

Fax Broadcasting

While Biscom offers a range of secure communication solutions, fax broadcasting is not among the services provided by the platform.

On the other hand, iFax presents an optimal fax broadcasting solution tailored for businesses seeking to connect with a broader customer base. With fax broadcasting rates starting at 1¢ per page, our cloud fax solution helps your organization or company reach the right audience while saving on costs. Also, your marketers can leverage personalized fax broadcasts to deliver targeted messages.