Biscom vs. iFax: Fax Service Comparison

The main difference between Biscom and iFax is that Biscom has a robust API that caters to several needs, while iFax provides secure, industry-compliant, and scalable fax solutions, making it perfect for businesses of any size.

Biscom vs iFax

Why businesses choose
iFax over Biscom

Reliable Fax Broadcast

Send unlimited broadcast fax to multiple recipients on your lists without limits.

Developer-Friendly API and Support

Easily integrate faxing with existing software and business applications.

Free Fax Number and Porting

Get a free fax number upon signing or port your exising fax number for free.

iFax VS Biscom

 Price per pageFree HIPAA ComplianceFree 256-bit Encryption

Fax Broadcasting

Free Fax Number with Plans
iFaxYesYesYesYes
BiscomN/AYesYesNoNo

Explore iFax and CocoFax for
best fit and value for money

biscom vs ifax

iFax vs Biscom Pricing

Biscom’s pricing depends on specific needs or requirements, offering flexible monthly and annual subscriptions for various companies and businesses.

iFax, on the other hand, provides the most affordable HIPAA-compliant fax solution, starting at only $0.01 per page. There are three flexible subscription plans, each offering a fixed number of monthly fax pages. Pro users who choose the annual subscription at $25 per month get full access to premium features like HIPAA-compliant faxing, eSignature, team collaboration, and developer API.

“Our organization has been using this iFax service for a few months now, and it has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
 
Shamin R.
Digital Marketing Mentor

Fax Broadcasting

While Biscom offers a range of secure communication solutions, fax broadcasting is not among the services provided by the platform.

On the other hand, iFax presents an optimal fax broadcasting solution tailored for businesses seeking to connect with a broader customer base. With fax broadcasting rates starting at 1¢ per page, our cloud fax solution helps your organization or company reach the right audience while saving on costs. Also, your marketers can leverage personalized fax broadcasts to deliver targeted messages.

 

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.”
Jerry Manager
biscom vs ifax
biscom vs ifax

HIPAA Compliance

Biscom ensures HIPAA fax compliance through automated routing of incoming faxes, role-based permissions, user authentication, customizable cover pages, and comprehensive transaction logs. The platform also offers email notifications, secure archiving, real-time status monitoring, and preventive alerts, providing a robust and streamlined HIPAA-compliant faxing solution.

iFax, in contrast, highlights its steadfast dedication to HIPAA compliance, showcasing its adherence through robust administrative and technical safeguards. Also, our resilient online faxing solution goes a step further with its free Business Associate Agreement (BAA) signing, sparing you from worrying about additional costs.

“Overall, iFax is easy to use, and I like it. I work in the health industry. It is important for me to have software with HIPAA compliance. It is worth to pay money to be compliant.”
Natsumi M. Business Owner

User Experience

Biscom’s fax platform offers a user-centric experience with an innovative alternative delivery engine. This feature enables intelligent re-routing of faxes as digital deliveries, incorporating the advantages of a secure file transfer solution. This includes email notifications, high-resolution or native file transmission, and expedited fax deliveries.

On the other hand, iFax streamlines fax management through its intuitive cross-platform app dashboard, conveniently bringing together incoming and outgoing faxes for seamless monitoring. With it, new users can send faxes soon after setting up an account. Those with a more extensive fax background can personalize or update the default fax configurations to match their specific requirements.

“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”

Jared Walker, Founder
Dollar For.org

biscom vs ifax
biscom vs ifax

Fax API and Developer Support

Biscom’s FAXCOM SDK facilitates application integration with Windows and Linux FAXCOM Server solutions. It offers versatile interfaces, from simple fax tasks to complex production applications, catering to various developer needs.

iFax, on the other hand, provides a flexible and developer-friendly RESTful API ideal for businesses of any scale or size. Our fax solution also ensures uninterrupted workflow, allowing users to harness the advantages of online faxing seamlessly.

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

 
Omar C., IT Expert (Non-Profit)

eSigning Within the Fax App

It’s important to note that while offering robust solutions for secure document transmission and data management, Biscom Cloud Fax does not support direct digital document signing. A third-party solution is needed to affix signatures on faxes.

Meanwhile, iFax offers a comprehensive platform, helping streamline the document signing process. Its integrated eSignature feature ensures a seamless and secure signing experience. You can also request signatures from signatories across different locations while staying confident about the legitimacy of each transaction.

“Easy to use and less expensive than maintaining a fax machine and dedicated telephone line.”

 
Omar Steven M., Chief Operating Officer
biscom vs ifax

Switch to a scalable fax service
with features that meet your business at every stage.

Whether small, medium or large, iFax ensures you never need to search for a fax service that can meet
your business' growing communication needs.
“Game Changer”

“Overall experience is amazing. We are not submitting documents to government agencies as they are completed without waiting weeks for the mail service to deliver them. Clients lives will be greatly impacted for the better as this has cut out waiting time. The ease of setup and the ability to send fax directly from my computer without having a dedicated phone line.”

Phillip B., Team Leader (Non-Profit)

Biscom allows you fax from iPads, iPhones, and Android devices via their fax server or hosted fax service. You can fax  PDFs, JPGs, TIFFs, and Microsoft Office documents from apps like Gmail and Dropbox. You can also open your received faxes and save them in apps like Adobe Acrobat Viewer and Dropbox.

Yes Biscom is a safe fax service but it is important to note that it doens’t come for free. Biscom offers a comprehensive suite of security features, including FIPS 140-2 AES 256-bit encryption, ideal for Federal Government agencies, enterprises, and privacy-conscious users. The multi-tenant structure ensures each customer has a separate cloud space, while pseudonymization aids GDPR compliance by disassociating files from owners. The digital fax provider offers robust data protection with strict data separation and automatic virus and malware scanning for uploads and downloads. 

 

 

 

 

 

Arrow-up