FaxZero vs iFax: Fax Service Comparison

Security

iFax uses TLS asymmetric encryption to secure all fax transmissions, so you can be confident that your faxes reach their destination without getting intercepted while in transit. The same goes for the faxes you receive. Besides this, our fax service uses military-grade AES encryption to safeguard your stored faxes, providing strong security against data thieves and cyberstalkers.

However, it’s a different story with FaxZero. Although the fax service uses HTTPS to encrypt file uploads and SSL or TLS to send faxes from its servers, it isn’t ideal for faxing documents containing confidential data.

HIPAA Compliance

iFax is among the industry-leading HIPAA-compliant fax services. Medical providers can rely on our service for sending sensitive documents like patient authorization and registration forms. It also adheres to HIPAA privacy and security standards, so you can confidently use it to fax medical records containing protected health information (PHI). 

FaxZero may implement standard security protocols, but more measures are needed to meet HIPAA’s strict compliance requirements.

User Experience

The best thing about iFax is it’s convenient and hassle-free. Users can view and manage incoming and outgoing faxes at a glance. It helps facilitate easy onboarding, as any user can start using it with little to no training.

Likewise, FaxZero makes sending faxes effortless. It requires no additional installation or complex setups. Its options and features are self-explanatory. If you can send an email, then you can easily send a fax using FaxZero.

Fax Broadcasting

For as low as $0.01 per page, iFax allows simultaneous faxing to multiple recipients. With its fax broadcasting feature, you can send personalized and targeted fax messages with just a few clicks of a button.

With FaxZero, you cannot. There’s no option to send fax broadcasts. The most you can do is send multi-page faxes to a single recipient.

Team Management

iFax is ideal for professionals and businesses looking to collaborate and streamline their faxing experience. With our online fax service, you can set up teams and assign specific roles and permissions for each user. Also, the team management feature includes customization settings for inbound and outbound workflow.

FaxZero will only work for individual users. It doesn’t support team accounts since the options that it provides are very limited.

Fax Numbers

As mentioned, FaxZero is more on sending faxes without using a fax machine or going to a nearby fax center. You cannot use this service to receive a fax, which pretty much explains why it doesn’t let you port an existing number or create a new one.

With iFax, you can. Either port a fax number from your previous fax provider or avail a new dedicated fax number. Plus, you can choose whether to get an online fax number in the US, UK, or Canada.

Cloud Storage Integration

Using iFax enables you to fax seamlessly and straight from your Google Drive, Dropbox, or OneDrive account. There’s no need to download or transfer the document to another device. All you need is to locate the file you want to fax from your cloud drive, select it, and our fax service will automatically convert the document into a faxable format.

Sadly, FaxZero doesn’t support cloud storage integration. If you want to fax a document stored in your cloud storage, you need to download and save it to your local folder first.