FaxZero vs Interfax

FaxZero vs Interfax

The main difference between FaxZero and Interfax is the availability of HIPAA-compliant cloud faxing. FaxZero doesn’t offer HIPAA-compliant cloud fax while Interfax offers HIPAA, PHIPA, and PCI DSS-compliant cloud faxing.

FaxZero and Interfax Comparison

Interfax vs FaxZero

 

Price per page

HIPAA Compliance

Fax Numbers

Fax Broadcasting

Fax API

Interfax

10¢

Yes

Yes

Yes

Yes

FaxZero

Free

No

No

No

No

FaxZero vs Interfax

Keep reading for our detailed FaxZero vs Interfax comparison. 

Security and Compliance

Interfax boasts of robust security using TLS encryption for sent and received faxes. It uses private and public key signatures to authenticate faxes and offers a “Delete Fax After Completion” feature. It also complies with various data privacy standards, including HIPAA, PHIPA, and PCI DSS. You can also request audit trails and a signed BAA (Business Associate Agreement). 

FaxZero uses HTTPS and SSL or TLS to encrypt file uploads and fax documents from its platform. However, as an alternative to Interfax, it doesn’t have extra security features that will make it HIPAA compliant. Further, it doesn’t sign BAAs, use access controls, or provide audit trails. 

User Experience

FaxZero offers a straightforward way to send a fax. You open its website, complete the sender and receiver information, upload any attachments, and compose your faxed message. After typing the confirmation code, you can send the fax for free or opt for a paid fax with no FaxZero branding. The fax service will then send email notifications to keep you in the loop. It’s how you will know whether your faxes were successfully delivered.

As a FaxZero alternative, Interfax offers a more comprehensive cloud faxing experience. You’ll sign up for an account that gives you access to various device applications for sending and receiving faxes. You get a sleek user interface to view and manage received and sent faxes and manage your account. 

Device Applications

Interfax lets you turn any device into a virtual fax machine. Its web application works on major browsers like Chrome and Firefox, including their mobile counterparts. Because of its comprehensive API support, you can integrate its enterprise-grade fax with any existing system, such as your EHR and EMR. Interfax’s email-to-fax also allows faxing from any email client, offering added convenience.

As an Interfax alternative, FaxZero has no dedicated fax apps that would work on devices running on Android, iOS, Windows, or Mac systems. Although it does not require logging in to an account, loading its web app whenever you need to send a fax can be cumbersome. 

Fax Broadcasting

Interfax boasts enterprise-level capabilities like fax broadcasting to a large audience of up to 20,000 recipients. You can also count on this service to get your bulk faxes delivered over enterprise networks of any size.

FaxZero, on the other hand, lacks fax broadcasting options. You can only manually send a fax to a single recipient.

FaxZero vs Interfax

Fax Numbers and Number Porting

Interfax’s monthly subscription plans include a local fax number. You can also get a toll-free number with a customized plan. If you have an existing fax number, you can port it for a one-time $20 fee. It takes 1-4 weeks after submitting a form to their support team. 

FaxZero can only send faxes, not receive them. You cannot use this service to set up a local or toll-free number, much less port an existing fax number.

Pricing and Plans

Interfax has two types of plans: a monthly subscription plan and a prepaid plan. The monthly subscription plan lets you enjoy different packages that scale with your needs. It starts with a $9.95 monthly plan that’s good for 100 inbound and 100 outbound pages. You can increase this to 250 inbound and 250 outbound pages for $22.95 per month or 500 inbound and 500 outbound pages for $42.95 monthly. There are no setup fees or long-term contracts, meaning you can cancel these plans anytime. You can also have them set up a custom package that’s tailored to your specific faxing needs.

Meanwhile, Interfax’s prepaid packages offer fax minus the monthly commitments. The lowest package costs $10 for 91 pages, while the highest package costs $250 for 3100 pages. These prepaid packages have no expiration, so they’re great for those who only fax occasionally.

As for FaxZero, it lets you send 5 faxes for free daily, but that means having its branding on the cover page. Plus, it limits the pages you can include per fax to three, cover pages included. To remove the FaxZero logo and send up to 25 pages per fax, you can pay $2.09 per fax. Paid faxes also get priority delivery. 

FaxZero vs Interfax

Comparing FaxZero and Interfax

If you’re faxing documents consisting of protected health information, then you need HIPAA-compliant faxing solutions like Interfax. FaxZero isn’t safe for transmitting faxes with personally identifiable information and other sensitive data. It is lacking the necessary safeguards to mitigate the risk of breaches. 

Interfax has multiple extra features that give a better faxing experience. However, if you’re only sending a generic and quick fax, then FaxZero offers a convenient solution. Just be aware of its limitations and use it with caution.

The Best Alternative to FaxZero and Interfax

iFax offers HIPAA-compliant cloud faxing across multiple platforms and devices, offering flexibility, efficiency, and convenience. Suitable for businesses of any size, you can count on our fax service to deliver your critical documents securely and on time.

With iFax, you get the same level of security offered by Interfax while conveniently faxing from your computer, tablet, or phone. It’s all you need to streamline your faxing process.

Book a free demo now.

Kent Cañas

Kent is a content strategist currently specializing in HIPAA-compliant online fax. Her expertise in this field allows her to provide valuable insights to clients seeking a secure and efficient online fax solution.

More great articles
WestFax vs eFax ultimate comparison
WestFax vs eFax

Compare WestFax vs eFax and see which online fax service suits your needs best.

Read Story
Concord vs OpenText
Concord vs OpenText

Compare Concord vs OpenText and choose the fax service that best fits your organization's needs.

Read Story
mFax vs Retarus
mFax vs Retarus

Check out this mFax vs Retarus comparison and see which fax service offers the best features and pricing options.

Read Story
Subscribe to iFax Newsletter
Get great content to your inbox every week. No spam.

    Only great content, we don’t share your email with third parties.
    Arrow-up