mFax vs Fax.Plus

Both mFax and Fax.Plus will sign a BAA for HIPAA compliance, but mFax signs a BAA even if you get the lowest tier, while Fax.Plus limits it to Enterprise users.

COMPARING FAX.PLUS AND MFAX

	Price per page	HIPAA Compliance	Mobile Apps	eSignature Tool	Number Porting
Fax.Plus	4¢	Enterprise Plan Only	Yes	Yes	Yes
mFax	5¢	Starts with Basic Plan	Yes	Yes	Yes

Fax.Plus vs mFax Reviews

Pricing and Plans

mFax offers three paid plans beginning at $29 per month, that’s good for 500 pages and 5 users. Extra users are $4.00 each, and excess pages are $0.08 each. This plan is great for small teams and is already HIPAA-compliant. It also has a Business plan at $59 per month for 1,000 pages and 15 users. Meanwhile, its Enterprise plan is $119 monthly and is suitable for 2,500 pages and 50 users. If this is not enough, you can opt for a customized solution with unlimited pages and unlimited users.

Fax.Plus has four pricing tiers, with the lowest at $6.99 monthly for 200 pages and 1 user. However, this isn’t HIPAA-compliant since the service will only sign a BAA when you get the Enterprise plan. The Enterprise package costs $79.99 monthly for 4,000 pages and unlimited users. Extra pages cost $0.03.

mFax and Fax.Plus are secure.

mFax utilizes AES 256-bit and TLS 1.2 encryption for data at rest and in transit. It also uses secure HTTPS connections for its web interface and APIs. Plus, it has two-factor authentication (2FA) available for all users and has account-level user access permission controls. It also employs advanced tracking, reporting, and audit trails. This fax service houses its servers in state-of-the-art SSAE16-secured facilities.

Meanwhile, Fax.Plus has stringent security features that are at par with mFax. Aside from 256-bit AES encryption, it supports TLS 1.3, which is faster and more secure than TLS 1.2. The fax service also utilizes an n-tier security architecture with multiple layers of protection. Plus, it uses a CDN network capacity that’s 15x more extensive than the largest DDoS attack ever recorded.

Both services are HIPAA compliant with and sign BAAs.

mFax boasts of being a HIPAA-compliant fax platform that also adheres to other industry regulations like HITECH. It is specially designed for healthcare organizations handling sensitive information and combines robust security features to ensure privacy and protection.

As an alternative to mFax, Fax.Plus boasts of HIPAA compliance along with other regulatory certifications such as ISO/IEC 27001, SOC 2, PCI DSS, and GDPR. It goes through third-party audits to adhere to the highest regulatory standards.

Fax.Plus and mFax are both willing to sign Business Associate Agreements (BAAs) with their clients since a signed BAA is a HIPAA must-have.

mFax and Fax.Plus support faxing on many devices.

Fax.Plus gives you multiple platforms to send and receive faxes. Your options aren’t limited to its desktop and mobile apps. With it, you can fax directly from email or Google applications. Meanwhile, its Zapier integration makes it a lot easier to incorporate fax functionalities into other software and platforms. Its flexibility and versatility make it a convenient choice for anyone wanting a seamless online faxing process.

As an alternative to Fax.Plus, mFax also provides multiple options to access its faxing functionalities. You can transform your phone or tablet into a fax machine by installing its app on your Android or iOS device. Or, you can leverage its email-to-fax feature to fax using your preferred email client. You can also use its traditional web portal or print-to-fax option to make faxing from any desktop application as simple as printing.

Fax.Plus limits eSigning to mobile apps.

Fax.Plus lets you digitally sign faxes from within its iOS and Android apps. You can do this by inserting a handwritten signature or signing by checkmark. You don’t need to install a third-party solution for electronic signatures.

While mFax offers eSignatures, it does so via its sister application, mSign. You must set up and access this third-party eSignature software to create, upload, and manage your signatures. It’s also worth noting that mSign has separate pricing, so you’ll need to consider the additional cost of signing documents.

Both services support offer fax numbers and porting.

Fax.Plus supports fax number porting, and it’s for free. Still, there’s a catch. You must subscribe to either its Premium or Enterprise plan first. Or, if you want to start anew and leave your old fax number behind, you can set up a new local or toll-free number. Vanity numbers are also available, but you must pay $19.99 per number.

The Fax.Plus alternative, mFax, gives you one free fax number with your plan. But it lets you keep your own fax number and will submit the porting application on your behalf. Porting will cost you $15, and you’ll have to wait for 7 to 10 business days.

Which is a better fax app service?

mFax and Fax.Plus are both secure and HIPAA-compliant platforms with great features. Regardless of your choice, you can fax conveniently using your computer, phone, or tablet. It frees you from the hassle of setting up a fax machine and connecting to a dedicated fax line.

Still, based on this comparison, mFax stands out as a more cost-effective choice if you need a HIPAA-compliant solution while on a set budget. Otherwise, if you foresee faxing thousands of pages monthly, Fax.Plus offers a better option. You can opt for its Enterprise plan with customized pricing capable of letting you send faxes in high volumes. And its built-in eSignature feature enables you to sign faxes at no additional cost.

iFax is the industry-leading alternative to Fax.Plus and mFax

Cost Effective

Send HIPAA-compliant fax pages for as low as $0.01 per page.

HIPAA Compliant

iFax is the trusted fax provider for Healthcare for its seal of compliance.

Free Porting

Port your existing fax number to ifax for free in 3-5 days on any plan.

“I would definitely recommend them”

“Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”

Shamin R.
Digital Marketing Mentor

“Cloud-Based Faxing”

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

“I compared the most popular online fax services iFax is overall the best value and feature rich!”

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

Omar C., IT Expert (Non-Profit)

Choose iFax for HIPAA compliance
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“Easy to use”

“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”

Jacinda T., Medical Records (Hospital & Health Care)