mFax vs SRFax

mFax vs SRFax? Check out their features below and compare.

Security

From upload to delivery, mFax employs 256-bit AES encryption combined with TLS 1.2 security to encrypt all files in transit and at rest. It’s a dependable cloud fax solution that houses its web servers and databases in a state-of-the-art Type II storage facility. You can also count on its premium network to reduce downtimes and ensure successful fax deliveries.

Meanwhile, SRFax is hosted on a secure server that uses 256-bit AES encryption, Pretty Good Privacy (PGP) encryption, and SSL (Secure Sockets Layer) to safeguard emails and faxes containing sensitive data. It also has a dedicated cybersecurity team to identify and prevent potential threats.

User Experience

mFax showcases a modern and neat user interface, making navigating through its fax controls and account settings hassle-free and less confusing. Its user-friendly dashboard would even allow a user without prior online faxing experience to send a fax by merely looking at its intuitive icons.

As for SRFax, fax transmissions can work from any computer or device with a working internet connection. Its web platform is simple to use, with menu options that are easy to locate. It also has advanced settings for blocking specific fax numbers and adding custom fax cover pages.

HIPAA Compliance

mFax is a HIPAA-compliant fax platform where you can easily and confidently store and transmit sensitive health data. Covered entities can also request Business Associate Agreements (BAAs) if needed. Furthermore, it’s a secure fax service that abides by HIPAA security rules by employing standard encryption, authentication, and user access controls.

As a suitable mFax alternative, SRFax can safely handle protected health information (PHI) by being a HIPAA and PHIPA-compliant fax service. It abides by the HIPAA Privacy and Security rules by implementing 256-bit AES encryption and robust security measures like firewalls to restrict unauthorized entities from accessing PHI.

ESignatures

mFax, by itself, doesn’t support direct document signing. But since it’s a Documo-owned product, you can easily integrate signing capabilities into the platform through mSign. It’s worth noting that since both are considered different products, you must subscribe to each service separately. 

As for SRFax, it doesn’t provide a built-in digital signing feature. You must affix your signatures to the documents you want to fax beforehand, either traditionally or by using a third-party electronic signature app.

API and Developer Support

With its programmable REST API, mFax can easily integrate into your existing applications, workflows, and systems. This makes it a reliable cloud-based service where users can seamlessly add faxing functionalities to their preferred applications.

Meanwhile, SRFax also offers API and developer support, enabling fax integration into other applications. Its programmable API helps users efficiently manage their faxes and streamline processes while eliminating redundancies.

Fax Broadcasting

mFax supports bulk faxing and allows users to send a single fax to multiple recipients in one sending. With this fax service, you can create contact lists and organize up to five groups for efficient and targeted fax distribution.

As for SRFax, you can send bulk faxes to a total of 50 fax numbers simultaneously. However, the fax service limits you from sending fax broadcasts with a cover page. 

Fax Number Porting

mFax allows users to keep their old fax numbers or request new ones. For porting existing numbers, you must fill out a Letter of Authorization (LOA) and provide a CSR (Customer Service Record) from your current carrier. The porting process for mFax usually takes around 7 to 10 business days.

Likewise, SRFax also lets you port your fax number, but the waiting time is longer. Number porting takes up to 15 business days to process and comes with a one-time fee of $25. While at it, you can also request a local or toll-free fax number accessible in Canada and the US.

Pricing and Plans

mFax has tiered pricing models suitable for professionals, small business owners, and large corporations. Access to specific features like API and OCR will depend on your chosen monthly or annual subscription. Its lowest tier, the Professional plan, is currently priced at $25 monthly for 400 pages. That’s already good for one user and includes one free fax number. 

As for SRFax, your choice will depend on whether you need to enable HIPAA compliance or stick with a standard fax service. Its standard pricing starts at $11.45 monthly for Basic Plus. That’s for 200 pages per month with unlimited storage. If you’re a covered entity needing HIPAA compliance, SRFax has Healthcare Lite and Basic. Availing its Lite plan will cost you $12.60 monthly for 200 pages.