The main difference between MyFax and OpenText is the level of security for HIPAA compliance and faxing capabilities. MyFax does not comply with HIPAA and lacks a built-in tool for digital signatures. OpenText is HIPAA-compliant with encryption as well as eSignatures.
MyFax and OpenText Comparison
OpenText vs MyFax | |||||
Monthly Pricing | HIPAA Compliance | Fax Scheduling | Built-in eSignature Tool | Fax API | |
OpenText | Custom pricing | Yes | No | No | Yes |
MyFax | $10 per month | No | Yes | No | No |
MyFax vs OpenText? Check out this detailed comparison.
Security
Myfax secures its fax transmissions using SSL encryption, PGP (Pretty Good Privacy) encryption, and password-protected web pages. Despite these efforts, the fax service only utilizes basic security features where confidential data could be compromised.
As for OpenText, it uses a more comprehensive security framework for faxing. Besides standard security measures, the cloud-based online faxing service employs encrypted archiving, immediate document deletion, and portal-based tracking.
User Experience
While MyFax is easy to use, it has an outdated and clunky interface. It will take users longer to thoroughly learn and comprehend its functionalities, which can cause delays.
Unlike MyFax, OpenText has a simpler learning curve. It offers convenient and paperless faxing for individual or business use. On top of its user-friendly features, the fax service provides enhanced search capabilities.
HIPAA Compliance
MyFax is ideal for faxing on the go, but it doesn’t fit the bill for organizations that must comply with HIPAA regulations. Also, its Corporate plan that supports EHR integration is exclusive to NextGen Healthcare.
In this aspect, it’s best to choose OpenText as a HIPAA-compliant MyFax alternative. With powerful encryption, it can safeguard faxes containing protected health information (PHI) and other confidential documents. OpenText also willingly signs a BAA with its clients.
ESignatures
Fax users often need to attach signatures to their documents. Thus, having a digital signing feature can be a significant plus for online fax service providers. Unfortunately, MyFax lacks that capability. Users must install a third-party digital signature tool (e.g., Fill) before attaching the signed documents to their faxes, which must be less than 20MB.
As an alternative to MyFax, OpenText™ Core Digital Signatures comes with enterprise-grade secure digital signatures. Users can quickly sign their contracts and forms in a HIPAA-compliant way. You can also save time by signing faxes in bulk.
API and Developer Support
MyFax lacks a programmable fax API for EMR and EHR systems, making it unsuitable for fax integrations.
Meanwhile, OpenText employs REST API, allowing healthcare users to fax from their backend applications and seamlessly integrate with cloud fax to send and receive patient forms.
Fax Scheduling
MyFax supports fax scheduling, making it possible to prepare faxes and set their delivery time and date in advance. The same cannot be said for OpenText, as it does not allow the scheduling of faxes.
Cloud Storage Integration
Popular cloud storage services such as Google Drive, iCloud, and Dropbox seamlessly integrate with MyFax. The fax service also lets you save faxes as PDFs and store them in the cloud.
Similarly, OpenText supports cloud storage apps like Google and Office 365.
Pricing and Plans
MyFax Pricing Plans
Depending on your business needs, MyFax gives you multiple options for faxing. It starts at $10 per month when billed annually. Its Home Office User plan lets you fax up to 100 pages. But if you need to fax more than that, you can upgrade to the Small Business at $25 monthly for 300 pages or the Power User plan at $45 monthly for 600 pages.
OpenText Pricing Plans
OpenText offers four digital fax products with pricing based on the product types and features. For as low as $0.02 per page for incoming faxes, OpenText™ XM Fax™ can be a good choice for enterprise-level businesses.
Comparing MyFax and OpenText
MyFax and OpenText are reliable fax services that can streamline fax processes by eliminating the need for modems and telephone lines. Still, the choice will ultimately depend on your unique business needs and requirements.
OpenText is the better choice for faxing documents containing sensitive information, specifically PHI. Its HIPAA-compliant fax solutions suit businesses and organizations in the healthcare industry.
On the other hand, you can only consider MyFax as a good OpenText alternative for startups and businesses outside of healthcare. It also has a fax scheduling feature, saving you from the hassles of sending faxes at specific times.
iFax: The Best Alternative to OpenText and MyFax
If neither OpenText nor MyFax suits what you’re looking for in a fax service, consider an alternative like iFax.
With iFax, you can ensure timely fax deliveries while meeting the stringent compliance requirements of your industry. Our HIPAA-compliant online fax service offers real-time tracking and fax monitoring. You can also sign, annotate, and broadcast faxes.
Best of all, you won’t need to choose between security and convenience.
Take advantage of what iFax can do today. Request a free demo.
