eFax vs. HelloFax

The main difference between eFax and HelloFax is in eFax’s fees and cloud storage features, while HelloFax offers eSignatures but lacks organized fax tracking and scheduling.

efax vs hellofax


 Price per PageHIPAA ComplianceSecure Fax TransmissionsFax BroadcastingFax API

eFax vs HelloFax? Compare the main differences between their features, pricing, and overall functionality.

eFax vs Hellofax

Pricing and Plan


For $15.79 per month plus a $10 setup fee, you can start faxing up to 200 pages with the eFax Pro plan. Businesses can opt for the eFax Corporate plan with customizable pricing depending on their enterprise needs. All plans already include secure online storage, eSignatures, and faxing to multiple recipients.


Starting at $9.99 per month, HelloFax offers three flexible plans: Home Office, Professional, and Small Business. The fax service lets users experience premium features such as eSignatures, cloud storage integration, and international faxing for free. If you enjoyed the free trial, you can upgrade to the Professional plan for only $19.99 monthly per user.

Fax Number Provisions

Local fax numbers make it easy for businesses to stay connected. With eFax, users can have a local fax number in any area code. Moreover, you may choose a toll-free number to help your customers reach you.

Meanwhile, HelloFax offers local phone numbers in 46 states in the US, including Canada and the UK. However, unlike eFax, toll-free and vanity fax numbers are unavailable in HelloFax.

eFax vs Hellofax
eFax vs Hellofax

Monitoring Your Fax Status

eFax allows you to check the status of your transmitted fax through the activity log or delivery status report. Your digital activity is available whenever you want to monitor your faxes. It displays all your failed or successful faxes on the left side of your online dashboard. You will also receive a confirmation email after sending a fax.

Unfortunately, HelloFax lacks organized fax tracking, making it unsuitable for sending and receiving faxes in high volume.

Cloud Storage

Only users with eFax corporate accounts can leverage its unlimited lifetime cloud storage to store and access faxes from anywhere. Plus, you can integrate its faxing functionality with cloud-based apps such as Google Drive, DropBox, and iCloud.

As for HelloFax, it’s easier to send, retrieve, and manage your faxes from the cloud. The HIPAA-compliant online fax platform also integrates with Google Drive, Dropbox, Box, OneDrive, and Evernote.

eFax vs Hellofax
eFax vs Hellofax

Which Fax Service is better?

Both eFax and HelloFax offer unique features that are HIPAA compliant. With HelloFax, faxing documents takes less effort, thanks to its straightforward interface. It also comes with cloud storage integration similar to eFax. However, this eFax alternative lacks essential features like fax scheduling and detailed tracking.

On the other hand, eFax is quite expensive than most fax providers in the market. While it offers free trials like HelloFax, it also charges first-time users with setup fees on top of their monthly subscriptions.

iFax is a Premium Grade, Cost-Effective Alternative to eFax and HelloFax

HIPAA Compliant

Cost-friendly HIPAA-compliant online fax service, allowing you to fax up to 1000 pages at $25 monthly.

Inbuilt Fax OCR

Effortlessly extract and enhance unstructured data from fax documents for safe integration with EMR systems.

Secure Mass Faxing

Safeguard your contact list and online data against cyber attacks with military-grade encryption.

“I would definitely recommend them”

“Our organization has been using this iFax service for a few months now which has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”
Shamin R.
Digital Marketing Mentor
“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

Syed H., Consultant Physician (Medical Practice)


Save $50 your first year with the iFax annual plan

Switch to our cost-effective fax service that offers premium fax functionality including team collaboration fax scheduling and monitoring, EHR system integrations and more at $25 monthly.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

HelloFax allows you fax locally and internationally and offers eSignatures but lacks organized fax tracking and scheduling.

HelloFax provides TLS and AES 256-bit encryption for faxes at rest and in transit. Each document has unique keys that prevent unauthorized people from decrypting data from the hard drive. It protects physical and electronic records with bank-grade security and strict access controls.

As a certified and trusted HIPAA fax solution, eFax employs security protocols and multiple levels of audit controls in adherence to HIPAA. eFax also signs a Business Associate Agreement (BAA) for covered entities and healthcare businesses.