MyFax vs Retarus

Retarus vs MyFax? See which fax service suits your needs best by comparing their functionality and features.

Security

For better fax transmissions, MyFax utilizes PGP encryption and password-protected web pages. It also employs industry-standard encryption for faxes in transit and at rest. This adds another layer of security, as the encrypted data will only appear readable to those with authorized access.

Retarus, on the other hand, connects encrypted customer systems via TLS (Transport Layer Security) or optional Virtual Private Network (VPN) to the Retarus Enterprise Cloud. Furthermore, it encrypts the files depending on the file type per AES 256-bit, PGP, or X.509.

User Experience

MyFax has a clunky and outdated interface, sometimes complicating the process. At this point, Retarus makes a better MyFax alternative. It comes with a sleek, clean interface that is secure, reliable, and seamless. 

With Retarus, you can send and receive faxes with better workflow optimization.

HIPAA Compliance

MyFax is not HIPAA compliant because it won’t sign a Business Associate Agreement (BAA) with its clients. The current security measures it provides won’t suffice, as compliance with the Health Insurance Portability and Accountability Act requires stringent safeguards and data privacy protocols.

In this aspect, Retarus makes a better MyFax alternative. The fax service holds various security certifications and meets all the requirements for HIPAA compliance.

ESignatures

MyFax does not have a built-in electronic signature tool. Moreover, it limits the size of file attachment uploads to 20MB. 

Unlike MyFax, Retarus lets you sign your documents in different file formats. With Retarus eSign, the digitally signed faxes you receive from vendors and customers, like invoices and patient forms, are tamper-proof.

Fax Number Porting

As a Retarus alternative, MyFax lets you keep your existing number by porting it into their service. All you need to do is fill out the fax number porting form with your name, address, fax number, carrier name, and account number. 

Meanwhile, Retarus also lets you port your existing numbers at any time. But if you don’t want to keep it, the fax service provides international and local fax numbers that you can manage via its EAS portal.

Fax Scheduling

MyFax allows users to choose a custom time and date to deliver their faxes. With its fax scheduling feature, you can fax ahead and ensure your most important documents get delivered on time.

With Retarus, there is no fax scheduling option. But you can enable its automatic reply function for incoming faxes and customize the responses to suit your needs.

Fax Status Monitoring

MyFax lets you track the faxes you send in real time. You’ll know immediately if the fax failed to send so you can promptly troubleshoot any issues or resend the fax if necessary.

As for Retarus, you can access its web-based Enterprise Administration Services Portal for real-time fax status and delivery updates. This applies to both outgoing and incoming faxes.

Pricing and Plans

MyFax pricing

Users can choose from three pricing plans for MyFax. When billed annually, the basic plan starts at $10 monthly for 100 fax pages. But should you need to fax more than the page limit, consider its Small Business Plan at $20.83 per month for 300 pages. Or you can subscribe annually as a Power User and pay $37.50 monthly for 600 pages.

Retarus pricing

To avail yourself of Retarus’ cloud faxing service, you’ll need to connect with their experts and request a custom quote. There are no fixed pricing plans since this service will tailor its solutions to your needs.