How Do I Get a HIPAA-Compliant Fax Number?

You get a HIPAA-compliant fax number by signing up with a secure online fax service that encrypts every fax, signs a Business Associate Agreement (BAA), and stores documents in a protected cloud. With iFax, you can pick a new local or toll-free fax number in minutes, or port the number your practice already uses, and start sending and receiving protected health information (PHI) without a fax machine or phone line.

A fax number on its own is not “HIPAA compliant.” What makes it compliant is the secure fax service behind it. Before you choose a provider, check that it offers:

  • A signed BAA: HIPAA requires one with any vendor that handles PHI for you. iFax provides a free signed BAA on its Plus and Pro plans.
  • Encryption in transit and at rest: iFax protects every fax with 256-bit AES encryption and TLS.
  • Access controls: user roles, group permissions, and single sign-on (SSO) keep each fax visible only to the right staff.
  • Audit trails: a log of every fax with timestamps, user activity, and document history.
  • Verified compliance: iFax is HIPAA, SOC 2, ISO 27001, and GLBA compliant.

Getting your number with iFax takes three steps:

  1. Choose the Plus or Pro plan and create your account on the web, iPhone, or Android app.
  2. Pick a country and area code and select a local or toll-free number, or port your existing US or Canadian fax number for free (usually 3–5 days).
  3. Request your signed BAA, add your team, and start faxing from your browser, email, or phone.

Practices can also give each provider or department its own number and route incoming faxes to shared inboxes, so referrals, lab results, and records requests reach the right person.

iFax is trusted by more than 5 million customers and 20,000 companies, with a 4.85-star rating from over 6,400 reviews. Start your 7-day free trial today, or get a demo to see how iFax sets up HIPAA-compliant fax numbers for your whole practice.

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