ATA Fax Support
Your fax workflow doesn’t have to stop. iFax helps you keep your machine running with a compatible ATA, or retire it and fax online.
Lose the phone line Keep the number Guided setup
Fax ATA stands for analog telephone adapter for fax. It enables a traditional fax machine to send and receive faxes using Voice over IP (VoIP) services rather than conventional analog phone lines. It’s a small device that converts the machine’s analog signal so faxes can travel over your internet connection.
With iFax, you pair a compatible ATA with cloud fax and keep your fax number.
No fax machine? Cloud fax sends and receives faxes online via desktop, phone, or email, with no fax hardware or phone line required.
CHOOSE YOUR PATH
Best if your team still faxes from a machine or MFP, and you want to keep your number. Fax ATA device + iFax.
Fax without an ATA fax device and go machine-free. Effortlessly fax from a computer, phone, or email.
Built for fax, not calls
Most POTS Replacements Are Built for Voice. Fax is Different.
Carriers are moving customers from copper to fiber and IP services. Most landline phone replacements are designed for voice calls, where small timing glitches go unnoticed. Fax is far less forgiving, so a fax line needs a fax-ready setup, whether that means a compatible ATA or cloud fax.
📢 See The Latest: Copper Landline Updates and Why POTS Lines Are Going Away
Fax machine → ATA → router/internet → iFax
Your machine may work perfectly. The weak link is the phone line behind it. A fax ATA connects your fax machine to your router, and iFax handles the delivery in the cloud.
It’s the same machine and fax number without the copper line.
We confirm your machine or MFP, your line type, and whether you want to keep your existing fax number.
Choose a tested ATA fax device model and purchase it from the linked retailer.
iFax helps with setup and moves your existing fax number to your account.
Not every ATA handles fax well. Look for an ATA for fax machines that supports T.38 and G.711 pass-through, has enough ports for your machines, and connects by Ethernet.
Unsure which adapter your fax machine needs?
Our team can recommend one.
Our specialists will help configure your fax ATA device. Settings that matter: T.38 where supported, G.711 as the fallback, a wired connection, and the current firmware. iFax covers your account, configuration, and fax delivery. The device, firmware, and wiring stay with you or your IT team.
Sending
Machine, then ATA, then the iFax cloud, then the recipient. Staff fax exactly as before.
Receiving
Faxes arrive in the iFax cloud and are delivered to you via the portal or by email.
Best For: Businesses or offices that fax daily from a machine and want to keep their number.
Check Your Fax Setup
Tell us more about your machine and POTS line. We confirm whether an ATA fits, recommend a model, and guide setup and fax number porting.
Computer / phone / email → cloud fax service
Cloud fax sends and receives faxes over the internet. No fax machine, no phone line, no fax ATA adapter.
Keep your existing number by porting it for free to iFax.
Start free or pick the plan that best fits your business. Create your account and configure your team settings for fax sending and receiving.
Take a new fax number or port your existing one so senders can keep using the number they already know.
Porting is subject to eligibility.
Send and receive faxes from email, web, desktop, or mobile. Incoming faxes arrive in your online fax inbox or by email, so nobody has to stand at a machine.
📋Typical scenario: a small medical practice
Referrals arrive in a shared fax inbox that authorized staff can instantly access from any computer or phone, and the clinic keeps the same fax number.
Move past outdated hardware and fax adapters with iFax. Need help porting a number? Our team can walk you through it.
Feature | Keep Your Machine (ATA + iFax) | Cloud Fax Only |
Keeps your fax machine | Yes | Not needed |
Keeps your fax number | Yes, port to iFax | Yes, or get a new number |
Hardware needed | Compatible fax ATA | None |
Setup | iFax-guided | Self-serve |
Staff fax from | Machine or MFP | Email, web, desktop, or mobile |
Best for | Offices that fax daily from a machine | Teams that want to retire the fax machine |
The cloud fax service businesses trust for faxing without depending on a phone line
"Great way to have a fax without all the fax line hassle"
We decided to use iFax for our business because we needed a fax line, but couldn't justify spending hundreds to install the "necessary" equipment. After some research, we found iFax, and we are so happy with the ease... read more
"Unmatched efficiency and customer service"
The ability to send a fax from your email or the online dashbord makes everything beyond easy. And the customer service is unlike anything I have ever experienced from any type of company... read more
"Streamlined Communication with iFax"
I’ve been using iFax and it has truly simplified the way I manage fax communications. The platform is secure, reliable, and incredibly easy to use, no clunky machines or extra steps. I especially appreciate how intuitive the interface is and how quickly documents are delivered.
"Excellent Experience for our Healthcare Business"
We have had a great experience since we switched to Ifax. We have not had any issues with lost faxes, connection issues.
“A great and efficient product”
iFax is very simple to use and very reliable. I have used multiple fax services in my experience, and iFax has been proven to be the most reliable. They offer training anytime that is needed, and the iFax support team is great. I work with one of their account reps, Ray, as needs... read more
Based on 370+ reviews
It is an analog telephone adapter that connects a fax machine to an internet-based fax service instead of a phone line. It plugs into the machine on one side and your router on the other.
In most cases, yes. Connect it to a compatible ATA and iFax. Works with most fax machine models. Before purchasing an ATA, do a compatibility check first.
Yes, in most cases. Cloud-based fax services like iFax can port your existing number, subject to normal porting eligibility.
Not always. Choose an ATA that supports fax (T.38 and G.711). Results also depend on settings, connection quality, and firmware.
While an ATA connects an analog device like a fax machine to a VoIP network, the quality and success of fax transmissions depend on several factors, including:
T.38 is built for fax over IP and is the first choice where supported. G.711 pass-through is the usual fallback. Highly compressed codecs, such as G.729, can degrade fax.
Still, it’s worth noting that T.38’s reliability depends on proper end-to-end negotiation and configuration.
Common causes: incorrect T.38 or codec settings, unstable bandwidth or jitter, a VoIP service that handles fax poorly, and outdated firmware.
Here are some common reasons why your ATA fax fails to send:
People use the terms loosely. An ATA (VoIP fax adapter) connects an analog fax machine to an IP service. It is not your internet router, which you still need.
That depends. An ATA by itself is not automatically secure or HIPAA-compliant. It is compliant only when the overall fax workflow and any involved service provider meet HIPAA safeguards.
No. If you don’t need a machine, cloud fax works via email, web, desktop, or mobile, with no adapter required.
iFax pricing starts at $12.49 monthly on an annual plan. The ATA device is bought separately from a retailer.
Keep your fax machine, or move to cloud fax.
iFax helps either way. The end of the fax line is not the end of fax. Talk to our team to find the best fax solution for your organization.
