Nextiva vs iFax: Fax Service Comparison

Nextiva and iFax differ in HIPAA faxing features. iFax makes HIPAA compliance easier through its Pro plan with no overage charges while Nextiva only allows HIPAA on custom pricing.

Why businesses choose
iFax over Nextiva

International Faxing

Send and receive faxes to numbers outside your country without additional setup or limitations.

Programmable API

Fax directly from any CRM, EMR, or EHR software, minimizing the need to switch apps between tasks.

Cost Effective

Our affordable plans easily align with your changing requirements, ensuring you consistently stay within budget.

iFax VS Nextiva

	Price per page	Free HIPAA Compliance	Free 256-bit Encryption	Fax Broadcasting	Windows & Mac Apps
iFax	1¢	Yes	Yes	Yes	Yes
Nextiva	3¢	In Customized Plans	Yes	Yes	No

Nextiva and iFax Comparison

iFax offers HIPAA compliant faxing at $0.01 per page

iFax pricing plans

iFax provides a cost-effective HIPAA-compliant fax solution, starting at only $0.01 per page. It has three flexible plans, each including a specific monthly fax page quota to suit different needs. For HIPAA-compliant faxing and full access to features such as eSignatures and fax broadcasting, you can get the Pro plan at $25 per user with 2 months free if you pay annually.

Nextiva pricing plans

Nextiva offers three pricing tiers for faxing services. Its Core plan, which costs $30.00 per user (per month), includes unlimited internet fax. Its Engage plan, at $40.00 per user (per month), adds more features like toll-free numbers. The Power Suite plan, at $60.00 per user (per month), includes an inbound call center and intelligent virtual assistant.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent.“

John M.

iFax makes HIPAA compliant faxing a norm in its plans

iFax prioritizes its dedication to complying with industry regulations, including the Health Insurance Portability and Accountability Act HIPAA). It stays up-to-date with the latest compliance standards so you can confidently fax sensitive documents containing protected health information (PHI).

Nextiva, on the other hand, makes HIPAA-compliant virtual faxing possible through vFax. It’s only accessible if you choose a customized plan, but once you have access, you can securely send and receive faxes through its vFax portal.

“Overall, iFax is easy to use, and I like it. I work in the health industry. It is important for me to have software with HIPAA compliance. It is worth to pay money to be compliant.”

Natsumi M.
Business Owner

iFax supports local and international fax broadcasts

With iFax, you can broadcast faxes using lists and add merge tags for personalization. You can simultaneously fax to unlimited recipients in over 80 countries and view real-time reports to monitor the success of your fax campaigns.

Nextiva also supports fax broadcasting but lacks international faxing support. You must also abide by its Acceptable Use Policy (AUP) when faxing simultaneously to 6 recipients or more.

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.”

Jerry Manager

The iFax API easily integrates with EMR & CRMs

iFax provides a versatile and programmable API that integrates specific faxing capabilities into any application or software. With its API, you can fax directly from any CRM, EMR, or EHR software, minimizing the need to switch apps between tasks.

Nextiva vFax only allows faxing through its admin portal and does not integrate with third-party services and apps. Its VoIP solutions, however, support integrations with popular tools like Outlook, Salesforce, and Zoho.

“Our organization has been using this iFax service for a few months now, and it has been working very well. The customer service team are excellent, they have been very helpful in explaining our usage and how we can benefit from upgrading to a better package that will cost us less instead of trying to sell us more than we need.”

Shamin R.
Digital Marketing Mentor

iFax has an app for many devices and OS

iFax ensures seamless compatibility with various devices, including Windows and Mac computers, Android and iOS devices. Installing a dedicated fax application is optional since our cloud-based service works regardless of the device or platform used.

Meanwhile, Nextiva can work seamlessly on Android and iOS devices but its vFax system portal only works on web browsers.

“I could fax documents uploaded in my Google Drive easily thanks to ifax. The application is user friendly with easy functionality.”

Chris F.

Easily sign fax documents within the iFax app

iFax simplifies document signing with its built-in eSignature feature. You can rely on our service to have your crucial documents signed and processed promptly, boosting your trust in workflow efficiency.

Nextiva makes signing documents possible through SignNow, its native eSignature solution. This tool enables the seamless integration of digital signature capabilities into existing CRM software (e.g., Nextiva CRM), reducing the challenges of everyday paperwork.

“Great customer service! The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.”

Omar C., IT Expert (Non-Profit)

iFax deploys military-grade encryption for security

iFax ensures security through military-grade AES encryption, utilizing advanced cryptographic methods. Our service prioritizes secure fax transmissions during storage and sending, establishing a robust data protection system focusing on integrity and confidentiality.

Meanwhile, Nextiva safeguards each communication transmission using Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption. This combination of encryption techniques ensures that all faxes sent and received through its platform remain protected from unauthorized access.

“Easy to use and less expensive than maintaining a fax machine and dedicated telephone line.”

Omar Steven M., Chief Operating Officer

The iFax interface is easily used by novice and experts

iFax’s intuitive dashboard helps streamline faxing without the hassle of maintaining fax machines. Whether you’re new to faxing or have prior experience, our fax service makes sending and receiving faxes online effortless and efficient. You can also tailor the fax configurations according to your specific requirements.

Nextiva’s admin portal offers a unified interface for managing and customizing cloud communications. Additionally, it established a network with 8 points of presence and reliable data centers, aiming for 99.999% uptime to ensure an uninterrupted user experience.

“We have so many people using it and it’s very user-friendly. We have volunteers that are older, people that might not be super tech-savvy. It is easy to train people on it fairly quickly and they get the hang of it.”

Jared Walker, Founder
Dollar For.org

Choose iFax for affordable plans you can always scale with

Contact our team to see how our online faxing service can help you become a better business.

“Game Changer”

“Overall experience is amazing. We are not submitting documents to government agencies as they are completed without waiting weeks for the mail service to deliver them. Clients lives will be greatly impacted for the better as this has cut out waiting time. The ease of setup and the ability to send fax directly from my computer without having a dedicated phone line.”

Phillip B., Team Leader (Non-Profit)