mfax vs cocofax

mFax vs CocoFax

The main difference between mFax and CocoFax is pricing and range of features. mFax is more expensive at a starting price of $29 per month for a team account of five users and a maximum of 500 pages. CocoFax starts at $4.99 monthly with unlimited storage and free fax numbers.

mFax and CocoFax Comparison

CocoFax vs mFax

 

Price per page

HIPAA Compliance

Secure Fax Transmissions

Fax Broadcasting

Fax Scheduling

CocoFax

Yes

Yes

Yes

Yes

mFax

Yes

Yes

Yes

Yes

mFax vs CocoFax

Security

With mFax, every document is encrypted with AES 256-bit, both at rest or during transit. Moreover, it employs added security features such as TLS 1.2 security protocols to ensure the safety and privacy of confidential data in each fax.

As for CocoFax, it is considered a secure and reliable online fax provider that employs robust security measures to protect faxes containing protected health information (PHI). It also implements a 256-bit Advanced Encryption Standard (AES) and two-factor authentication for incoming and outgoing fax transmissions. The fax service also eliminates bugs and fixes the system immediately to avoid further security problems.

User Experience

mFax offers a carrier-grade web interface tested and proven to safeguard fax transmissions. It is also seamless and easy to navigate, especially when creating or managing users, assigning fax numbers, or enabling account permissions on the web.

The CocoFax web and mobile platforms are both easy to use and navigate. Users can rely on the step-by-step instructions when transmitting faxes for the first time. Moreover, its intuitive interface can help streamline your document workflows.

HIPAA Compliance

With mFax, you can ensure that your faxes are protected within a HIPAA-compliant fax platform. It transmits sensitive data under HIPAA, HITECH, and other regulations. With its robust security measures, mFax exceeds all professional standards set in the healthcare industry.

Similarly, CocoFax has a HIPAA-compliant online fax platform where medical providers can fax ePHI with robust encryption. It also provides BAA signing alongside stringent access controls and other security measures to prevent breaches.

ESignatures

mFax offers a digital signing feature via a third-party eSignature platform. This means you can easily upload files and create or manage signatures.

Meanwhile, CocoFax provides eSignature integration with automatic reminders so you won’t miss signing critical and urgent documents. You can either create a new signature or use your previous one to save time. CocoFax also lets users send multiple signature requests, so you don’t have to go through repetitive steps.

mFax vs CocoFax

Fax Broadcasting

When sending bulk faxes, mFax lets users create contact lists to send a single fax to multiple numbers. You can make up to five groups with 20 unique fax numbers.

Meanwhile, CocoFax also offers fax broadcasting, where users can send faxes to multiple recipients. This allows you to save time and avoid the hassle of sending the same fax numerous times but to different numbers.

Fax Number Porting

Whether you want a new fax number or keep your previous one, both are possible within the mFax portal. Simply fill out a Letter of Authorization (LOA) or provide a CSR (Customer Service Record) from your current carrier to start the porting process, which takes around 7 to 10 days.

Meanwhile, CocoFax also lets you port your existing number for seamless fax transmissions. CocoFax will handle the process and communicate with your current carrier for free. The average time for the porting process is two to six weeks.

Fax Scheduling

With mFax, users can schedule fax transmissions at a later date or time via the Send Later feature on the web portal. The process is as simple as composing a fax where you’d enter the fax number and add files to your fax before hitting the Send Later button.

As for CocoFax, you can easily schedule faxes in just a few clicks. All you need to do is log in to your account and hit the new fax button. Afterward, enter the recipient’s fax number, then click on the scheduled delivery option.

Fax Status Monitoring

mFax offers advanced tracking and auditing to ensure the safe and secure delivery of faxes. After sending faxes, expect to receive confirmation via email right away.

Meanwhile, CocoFax also offers a tracking feature to check the status of all your fax transmissions. You can see the fax status through an email confirmation or directly on the dashboard. If you wish to receive real-time fax updates, you must enable its email notification option.

Pricing and Plans

The mFax Team plan, starting at $29 per month, can accommodate up to five users with 500 pages and 1 fax number. If you need to fax 1,000 pages or more, opt for the Business and Enterprise plans, which can be up to 50 users at a time. For unlimited users and pages, you can reach out to them for a free quote on the customized plan.

As low as $4.99 per month, you can already afford the CocoFax Lite, which has unlimited storage, free fax numbers, and 60 pages. The Basic Plan is priced at $9.99, which offers more value for money as it already provides 200 pages per month. If you need more fax coverage, you can choose the Premium ($16.99), Business ($24.99), or Enterprise for unlimited team members and CocoFax API.

mFax vs CocoFax

mFax vs CocoFax: Which Is Better?

When comparing CocoFax vs mFax, it’s best to look at the value for money and their range of features. CocoFax can be a better alternative to mFax in terms of pricing, ease of use, and fax monitoring capabilities. Besides being HIPAA-compliant, CocoFax offers better fax solutions for cross-platform inbound and outbound faxes. However, the fax service isn’t the best for sending large faxes because you’ll need to pay additional costs.

While both online fax providers have user-friendly platforms, some users reportedly experience lag times and difficulty tracking their sent faxes with mFax. However, the good thing about the fax service is it helps enterprises streamline email-to-fax and print-to-fax operations.

iFax: Best alternative to CocoFax and mFax

After comparing mFax and CocoFax, the final verdict is both fax platforms are secure and reliable in some aspects when it comes to their security features, HIPAA compliance efforts, and fax scheduling capabilities. But overall, these two online fax services don’t offer the best value for money and advanced faxing features that an industry-leading fax provider can provide.

In this case, choose iFax instead. Deciding to go with our fax service means smoother fax transmissions, uncomplicated setups, and processes ideal for sending broadcast faxes. You can also use iFax to send a fax to email and vice versa.

Kent Cañas

Kent is a content strategist currently specializing in HIPAA-compliant online fax. Her expertise in this field allows her to provide valuable insights to clients seeking a secure and efficient online fax solution.

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