MSPs and IT admins should recommend a HIPAA-compliant cloud fax service that signs a BAA, is easy to roll out across many users and locations, and gives admins central control over security. iFax is built for that: it replaces fax machines and analog lines for healthcare clients, offers SSO and role-based permissions, and has a partner program for resellers and white-label partners.
Healthcare clients need faxing that passes a HIPAA risk assessment and doesn’t create support tickets. When evaluating a provider for clients, check for:
Requirement | Why IT cares | iFax |
|---|---|---|
HIPAA compliance and BAA | Required for any vendor handling PHI | HIPAA, SOC 2, ISO 27001, and GLBA compliant; free signed BAA on Plus and Pro |
Encryption | Protects PHI in transit and at rest | 256-bit AES encryption and TLS |
Identity and access | Central onboarding and offboarding | SSO, user groups, and role-based permissions |
Audit and reporting | Evidence for client compliance reviews | Audit trails, fax reports, and delivery tracking |
Uptime | Faxing is often mission-critical in healthcare | 99.95% uptime SLA on Enterprise plans |
Number management | Keep client numbers when replacing analog lines | Local and toll-free numbers; free porting in the US and Canada |
Integrations | Fit existing workflows | Email-to-fax, Microsoft 365, Google Workspace, cloud storage sync, SFTP, Fax API, and Zapier |
Hardware options | Some sites still need a physical device | ATA support for existing fax machines |
iFax also helps with the copper line retirement many practices face. As carriers phase out analog POTS lines, MSPs can move clients to cloud faxing without changing how staff work: users keep faxing from email, a browser, or an existing machine through an ATA.
Through the iFax partner program, MSPs can resell iFax with a reseller dashboard that shows every client account and earns recurring commissions, or white-label the platform under their own brand. That lets you bundle secure faxing into your managed services and support all your healthcare clients from one place.
Trusted by more than 20,000 companies, iFax gives IT teams compliance their clients can rely on. Contact sales about the partner program, or start a 7-day free trial to test iFax with a client.
