SRFax vs. WestFax

The main difference between SRFax and WestFax is their scope and pricing. The two services offer healthcare fax plans, but WestFax is more cost-effective, with its lowest plan costing $14.99 monthly for 500 pages. SRFax’s Lite plan costs $12.60 monthly for 200 pages. 

SRFax vs WestFax


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Deep Dive Into SRFax vs WestFax

SRFax vs. WestFax

Security and HIPAA Compliance

SRFax utilizes 256-bit AES encryption, SSL, and firewalls to prevent data loss and mitigate cybersecurity threats. It also adheres to the Personal Health Information Protection Act (PHIPA) for its Ontario healthcare clients. On top of its standard fax plans, SRFax offers separate healthcare solutions for clients with specific regulatory requirements.

WestFax, on the other hand, can boost overall security using 256-bit AES encryption. It utilizes robust access controls and audit logs to monitor users with frequent access to PHI-related data. Moreover, it meets not only HIPAA standards but also GLBA, PCI-DSS Level 1, SOC 2 Type II, and SOC 3.

Easy-to-navigate interface

With SRFax’s intuitive and seamless interface, users can quickly familiarize themselves with transmitting, storing, and tracking faxes. If you’re new to faxing, SRFax is a good starting point. Its interface has basic and more advanced settings for blocking fax numbers and customizing fax cover pages.

Likewise, WestFax eliminates confusion with its user-friendly features, such as print-to-fax and fax-to-email. However, it must improve and provide more options to streamline document processes. 

SRFax vs. WestFax
SRFax vs. WestFax

Fax to more than one recipient at once

SRFax lets you send to multiple recipients but only to a maximum of 50 recipients at a time. However, users cannot transmit bulk faxes with a cover page. It’s worth noting that just one fax can have a cover page.

Meanwhile, WestFax also offers fax broadcast solutions to reach a much larger audience with only a single fax. With this feature, you can spare yourself the hassle of manually sending individual faxes to multiple recipients.

Schedule faxes to maximize reach

Aside from faxing to multiple recipients, SRFax allows you to put your faxes on hold and send them at your preferred date and time. Users can queue their documents and preschedule fax deliveries.

The WestFax web tool allows you to manage multiple faxes per hour easily. So before you upload your faxes, you can preview your projects first and then schedule them for transmission.

SRFax vs. WestFax
SRFax vs. WestFax

Simplify fax management

For outgoing and incoming faxes, SRFax allows you to monitor them at your convenience. There’s no real-time tracking of faxes, but SRFax provides email notifications so you’ll know the current delivery status. The fax service lacks detailed charts and graphs for analyzing usage and patterns.

A good alternative to SRfax is WestFax, which provides an intuitive user dashboard for monitoring fax status. It also provides a detailed update so you’ll know if the fax is still in transit or has already reached the recipient’s inbox without any delay.

SRFax vs. WestFax

SRFax and WestFax Pricing

SRFax has standard plans and HIPAA compliance plans. Pricing for its plans starts at $11.45 monthly for 200 pages and $12.60 monthly for sending and receiving HIPAA-compliant fax communications. This service charges eight cents per additional page.

WestFax also has business fax and healthcare fax solutions. Its Basic plan starts at $8.99 monthly for 500 pages. On the other hand, pricing for its HIPAA-compliant solutions starts at $14.99 monthly for 500 pages. Exceeding this limit will require you to pay a $0.03 overage fee per page.

Comparing SRFax and WestFax

Choosing between WestFax and SRFax ultimately depends on what features and functionalities you’re looking for. Budget-conscious users may prefer WestFax for its affordable pricing plans, while those looking for advanced faxing capabilities can opt for SRFax

Both offer reliable faxing solutions that make faxing important documents hassle-free and effortless.

SRFax vs. WestFax

iFax as the flexible WestFax and SRFax alternative

Fully compliant with robust security

Keep your PHI and faxes secure with military-grade security and advanced encryption technology. All document transmissions with iFax adhere to the privacy and security regulations set by HIPAA, GLBA, and SOC 2.

Convenient and cost-effective

Send faxes with ease anytime and anywhere on any device. Say goodbye to complicated setups, additional hardware, and paper records. iFax makes faxing a breeze for as low as 1¢ per page.

No upfront fees or overage costs

Stop wasting money paying for additional setup costs and overage fees. With iFax, you can choose the best plan for your needs and usage while saving money for other important expenses.

Glad I found iFax

“Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.“

Jerry R., Telecommunications

“Easy to use”
“It was great and easy to use. I will use it again. I didn’t have to go anywhere to fax or provide my credit card number.”
Jacinda T., Medical Records (Hospital & Health Care)

“For Medicals”

““iFax has helped us make that transition into a paperless reality. Ifax support is always kind and fast to respond to my emails.”

Syed H., Consultant Physician (Medical Practice)


Switch to iFax to start streamlining your fax processes 

From sending fax broadcasts to managing team inboxes, iFax offers a complete suite of tools and features that make faxing secure and efficient.

“It was cheaper compared to other providers, the ease of use and very intuitive design and the reliability of the faxes being sent. My team and I always get great support from the team whenever an issue needs to be dealt with.”

John M., CIO (Medical Practice)

Yes. You can transmit PHI-related documents with either SRFax or WestFax. Both fax services employ high-level security protocols such as 256-bit encryption technology and access controls.

WestFax also provides audit logs that serve as documentation for your previous faxing history. You will be more confident in including sensitive patient information in your faxes since SRFax and WestFax comply with HIPAA.

You can set your preferred date and time using the WestFax web tool. Preview your projects first before hitting send. That way, you can check for errors before transmission. 

As an alternative to WestFax, you can schedule your fax deliveries on SRFax by putting them in your queue. The fax service will do the rest once you pick the date and time. It will send the queued faxes automatically, saving you from the trouble of forgetting to fax them on time.