best hipaa-compliant teleconferencing tools

5 Best HIPAA-Compliant Teleconferencing Solutions

Tools used for video conferencing are becoming indispensable in work setups that include remote communication. A post from FounderJar even mentioned that teleconferencing has increased productivity by 50% and improved communication by 99% among colleagues and peers. The same goes for those who work in healthcare. 

Here’s the thing, though. Choosing a video conferencing tool requires careful scrutiny, especially when dealing with sensitive health information. It’s not enough to select the most popular or cheapest. Those in the healthcare industry must also take HIPAA compliance into account.

Fortunately, there’s no need to fret, as this list features the best teleconferencing platforms that are HIPAA compliant.

5 Best HIPAA-Compliant Teleconferencing Solutions

1. Zoom for Healthcare

Zoom rose to the top as one of the most convenient and accessible video conferencing solutions. There are multiple ways for users to engage in a video call, including a web app, mobile app, or phone dial-in. As a leading video conferencing app, they have also created solutions for various industries, including healthcare.

Overall, Zoom for Healthcare meets teleconferencing HIPAA compliance requirements such as the latest encryption protocols, access controls, audit trails, and a signed BAA (Business Associate Agreement). 

Key Features:

  • HD Audio and Video Calls
  • In-app file sharing
  • Waiting Room
  • Chat Messenger
  • Recorded transcriptions

Pricing: Starts at $149/year/user (Pro Plan)

Best for: Small practices looking for straightforward HIPAA teleconferencing tools

5 Best HIPAA-Compliant Teleconferencing Solutions

2. RingCentral for Healthcare

RingCentral is a telecommunications leader known for enabling businesses with modern communication solutions, including HIPAA-compliant teleconferencing software. They are also AICPA SOC 2 and SOC 3 compliant and HITRUST CSF Certified. These certifications attest to the company’s commitment to keeping patient data safe and secure. 

The communications platform also integrates with leading EHR systems like Epic, Cerner, and MedTech, letting you create a seamless workflow for your organization. It’s also the ideal solution for creating a modern contact center where you bring together team messaging, video conferencing, and phone calls. 

Key Features:

  • Task management
  • Team Access
  • Patient Portal
  • Intelligent Routing
  • Automatic Notifications

Pricing: Starts at $10/month/user (VideoPro+ billed annually); has a Free Limited Plan

Best for: Huge practices looking for integrated HIPPA compliance teleconferencing tools

5 Best HIPAA-Compliant Teleconferencing Solutions

3. VSee

VSee is specifically created for the healthcare industry to enable healthcare organizations to experience digital transformation. Aside from offering HIPAA compliance teleconferencing tools, it provides a no-code, low-code telehealth platform where you can create the exact apps you need to run your practice. 

It integrates with other systems to build scheduling, payment, clinic, admin, and other useful apps. VSee is a great tool not just for teleconferencing but also for digitizing your healthcare practice. And since it was created for the healthcare industry, HIPAA compliance is integrated into all its pricing plans.

Key Features:

  • Live note-taking
  • Screen sharing
  • Post-visit surveys
  • Virtual intake forms
  • Electronic prescriptions

Pricing: Starts at $29 per month per provider (Plus plan); offers a FREE limited plan

Best for: Healthcare organizations looking for a one-stop solution for their digital needs

5 Best HIPAA-Compliant Teleconferencing Solutions

4. SimplePractice

SimplePractice offers an integrated, HIPAA-compliant teleconferencing solution for your EHR platform. It gives you flexibility during your virtual sessions without sacrificing the control you have in a physical meeting. You can use various virtual interaction tools to engage meeting participants while observing the strictest security and privacy protocols.

There’s also a user-friendly app where you can direct clients to access everything they need upon signing up with a secure login. Or, if you’d rather call someone directly without logins, you can do so using a link. 

Key Features:

  • Screen sharing
  • Website booking
  • One-click video calls
  • Personal calendar
  • Customized note-taking templates

Pricing: Starts at $29/month; Offers a free 30-day trial

Best for: Practices who need an intuitive and dedicated teleconferencing app

5 Best HIPAA-Compliant Teleconferencing Solutions

5. GoTo Meeting for Healthcare

Like Zoom and RingCentral, GoTo Meeting offers solutions for multiple industries, including healthcare. This means they must comply with numerous industry regulations such as HIPAA and observe various security protocols like AICPA SOC 2, BSI C5, and Privacy Shield. 

As a robust digital communication tool, GoTo Meeting offers more than just HIPAA-compliant teleconferencing software. You also get compliant calls, messaging, and chat capabilities, enabling you to build a robust call center system. You can also integrate it with your productivity tools and EHR systems for a faster and simpler workflow.

Key Features:

  • Note-taking
  • Meeting locks
  • HD audio and video streaming
  • In-app file sharing
  • Screen sharing

Pricing: Starts at $12 per organizer per month, billed annually

Best for: Practices that need more than just teleconferencing solutions

The Importance of HIPAA Compliance in Healthcare Video Conferencing

In any healthcare solution, HIPAA compliance is critical due to the sensitive nature of patient health information. Even if you’re just videoconferencing to discuss treatment plans among peers, you need a HIPAA-compliant tool if you’re exchanging patient information. This ensures that any patient data exchanged remains confidential and is not accessible by unauthorized individuals.

The tool must use the latest end-to-end encryption technology and employ strict user authentication. It must provide audit trails and be willing to sign a BAA outlining its responsibilities. By using HIPAA-compliant teleconferencing platforms, you protect patients’ data and earn their trust. You also protect your organization from regulatory fines and penalties that come from non-compliance. 

Modernize Your Practice With The Best Teleconferencing Software

Teleconferencing is the modern way of conducting meetings, and it’s about time your practice takes advantage of it. With the HIPAA teleconferencing tools listed above, you can confidently hold virtual meetings without fear of exposing sensitive patient information and violating HIPAA rules

Another way to securely exchange patient information is via HIPAA-compliant cloud faxing. You can send copies of patient scans, lab results, and other information to be reviewed before meetings. iFax supports video conferencing tools and lets you send secure faxes so your team can conveniently and securely evaluate patient data. 

Check out iFax and select from its flexible pricing plans.

Kent Cañas

Kent is a content strategist currently specializing in HIPAA-compliant online fax. Her expertise in this field allows her to provide valuable insights to clients seeking a secure and efficient online fax solution.

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